Arctera Insight Information Governance Self-Service Portal Help
- Overview
- Using the Self Service Portal
- What you can do with the Self-Service Portal
- Logging in to the Self-Service Portal
- Using the Self-Service Portal to review user entitlements
- Using the Self-Service Portal to manage Data Loss Prevention (DLP) incidents
- Using the Self-Service Portal to confirm ownership of resources
- Using the Self-Service Portal to classify sensitive data
What you can do with the Self-Service Portal
Table: What you can do with the Self-Service Portal describes the tasks that custodians and data owners can accomplish using the Self-Service Portal.
Table: What you can do with the Self-Service Portal
Task | Description |
|---|---|
Entitlement Review | Review the user permissions on the resources that the custodians own, attest to the permissions, or suggest changes to the permissions.
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Remediate Data Loss Prevention (DLP) incidents | Information Governance uses DLP FlexResponse plug-ins to fetch incidents on sensitive paths on the NAS devices that Information Governance monitors. Security administrators create workflows to distribute incidents to custodians for the purpose of remediation. The custodians or data owners receive email alerts to remediate the resources that violate configured DLP policies. The custodians can then log in to the portal, view sensitive paths that are assigned to them and the policies that these files violate, and take configured actions on the incidents assigned to them Once the custodians submit the request for remediation, the DLP engine executes the request, and sends a response back to the Information Governance Management Console. Note: Information Governance does not let you create an incident remediation workflow for sensitive paths that are imported into Information Governance using a CSV file because the workflow requires information about the DLP incident ID and severity for a path that violates a policy. |
Confirm ownership of resources | Custodians are assigned the data resources that they own for the purpose of remediation from the Information Governance console. The Ownership Confirmation workflow enables custodians to verify that they indeed own the resources. Custodians can view the list of resources they own, and confirm or decline the ownership of these resources from the Self-Service Portal. |
Classify files for retention based on the policies that they violate | The Records Classification workflow enables custodians to mark as files that violate certain policies as a record. The policies may be defined in DLP or can be imported in to Information Governance using a See Using the Self-Service Portal to classify sensitive data. |