Veritas NetBackup™ Flex Scale Administrator's Guide

Last Published:
Product(s): Appliances (3.2)
Platform: NetBackup Flex Scale OS
  1. Product overview
    1.  
      About Veritas NetBackup™ Flex Scale
  2. Viewing information about the NetBackup Flex Scale cluster environment
    1.  
      Accessing NetBackup Flex Scale and NetBackup
    2.  
      Accessing the NetBackup web user interface on the appliance
    3.  
      About the NetBackup Flex Scale web UI
    4.  
      About the NetBackup Flex Scale infrastructure management UI
    5. About the Dashboard view
      1.  
        Viewing all the activities
    6.  
      Working with NetBackup Flex Scale APIs
  3. NetBackup Flex Scale infrastructure management
    1. User management
      1.  
        Considerations for managing NetBackup Flex Scale users
      2.  
        Adding users
      3.  
        Changing user password
      4.  
        Removing users
      5.  
        Modifying user roles
      6.  
        Considerations for configuring AD/LDAP
      7.  
        Configuring AD server for Universal shares and Instant Access
      8.  
        Configuring AD/LDAP servers for NetBackup services
      9.  
        Configuring additional AD/LDAP servers for managing NetBackup services/Universal Shares/Instant Access
      10.  
        Configuring AD/LDAP servers on clusters deployed with only media servers
      11.  
        Directory services and certificate management
    2.  
      Region settings management
    3.  
      About NetBackup Flex Scale storage
    4. About Universal Shares
      1.  
        Creating a Protection Point for a Universal Share
    5.  
      Cloud bucket support for NetBackup Flex Scale
    6.  
      Backing up data to Data Domain storage
    7. Node and disk management
      1.  
        NetBackup Flex Scale network cabling
      2. Adding a node to the cluster using the NetBackup Flex Scale web interface
        1.  
          Considerations for adding a node when disaster recovery is configured
      3.  
        Adding a node using the REST APIs
      4.  
        Replacing a node in a cluster
      5.  
        Starting and stopping nodes
      6.  
        Rebooting a node
      7.  
        Adding an excluded node to the cluster
      8.  
        Replacing a disk
      9.  
        Adding an excluded disk to the cluster
      10.  
        Viewing the disk sync status
      11.  
        Viewing disk details
      12.  
        Viewing node details
      13.  
        Switching management console to another cluster node
    8. License management
      1.  
        Adding and removing storage licenses
    9.  
      Stopping NetBackup service containers
    10.  
      Starting NetBackup service containers
    11. Managing the Fibre Channel ports
      1. Requirements
        1.  
          Connectivity requirements for Fibre Channel
        2.  
          Storage unit (STU) requirements
      2.  
        Enabling BOM (Bill of Materials) configuration for Fibre Channel
      3.  
        Assigning Fibre Channel ports
      4.  
        Discovering attached devices
      5.  
        Rescanning Fibre Channel cards
      6.  
        Cleaning Fibre Channel ports
      7.  
        Unassigning Fibre Channel ports
      8.  
        Viewing details about the Fibre Channel ports
      9.  
        Disabling BOM (Bill of Materials) configuration for Fibre Channel
    12. Managing hardware vendor packages
      1.  
        Upgrading vendor packages
      2.  
        Uninstalling vendor packages
    13.  
      Updating credentials for HPE iLO administrator users
  4. NetBackup Flex Scale network management
    1.  
      About network management
    2.  
      Modifying DNS settings
    3.  
      Configuring MTU on public interfaces
    4.  
      Configuring the console FQDN
    5.  
      About bonding Ethernet interfaces
    6. Bonding operations
      1. Bonding operations on data network
        1.  
          Creating a bond
        2.  
          Modifying a bond
        3.  
          Removing a bond
      2. Bonding operations on management network
        1.  
          Creating a bond
        2.  
          Modifying a bond
        3.  
          Removing a bond
    7.  
      Configuring NetBackup Flex Scale in a non-DNS environment
    8. Data network configurations
      1.  
        Choosing the correct input method for data network configuration
      2. Network configuration on plain device (eth5)
        1.  
          Adding a data network
        2.  
          Modifying a data network
        3.  
          Deleting a data network
      3.  
        Network configuration on VLAN (eth5)
      4. Network configuration on bonded interfaces (bond0 on eth5 and eth7)
        1.  
          Adding a data network
      5.  
        VLAN on bond of eth5 and eth7 (bond0)
      6.  
        Network configuration on management interface (eth1)
      7.  
        Network configurations for adding a partial data network
      8.  
        Support for multiple VLAN when disaster recovery is configured
    9.  
      Configuring static routes on a NetBackup Flex Scale cluster
  5. NetBackup Flex Scale infrastructure monitoring
    1. About alert management
      1.  
        Viewing information about alerts
      2.  
        Managing alerts
    2. About event notification
      1.  
        Purging events
    3. About AutoSupport and Call Home
      1.  
        Setting up email alerts
      2.  
        Setting up SNMP alerts
      3.  
        Configuring Call Home settings
    4. Monitoring hardware components
      1.  
        Monitoring deviations in firmware, driver, and utilities
    5.  
      Performing health check for the cluster
    6.  
      Locating the disks
    7.  
      Monitoring usage and licensed capacity using Veritas NetInsights Console
  6. Resiliency in NetBackup Flex Scale
    1.  
      Erasure coding in NetBackup Flex Scale
    2.  
      Handling split-brain scenario in NetBackup Flex Scale
    3.  
      High availability of the NetBackup primary service
    4.  
      High availability of NetBackup services
    5.  
      NetBackup catalog protection
    6. NetBackup primary service catalog protection using checkpoints
      1.  
        Performing a recovery of the catalog file system using GUI
      2.  
        Performing a recovery of the catalog file system using REST APIs
  7. EMS server configuration
    1.  
      Configuring an external BYOS media server
    2.  
      Configuring an external NBA media server
  8. Site-based disaster recovery in NetBackup Flex Scale
    1.  
      About site-based disaster recovery in NetBackup Flex Scale
    2.  
      Configuring disaster recovery using GUI
    3.  
      Clearing the host cache
    4.  
      Automated NetBackup SLP management
    5.  
      DNS key management
    6.  
      Managing disaster recovery using GUI
    7. Performing disaster recovery using RESTful APIs
      1.  
        Establishing trust and setting up authentication
      2.  
        Configuring disaster recovery
      3.  
        Managing disaster recovery
    8.  
      Active-Active disaster recovery configuration
    9.  
      NetBackup optimized duplication using Storage Lifecycle Policies
  9. NetBackup Flex Scale security
    1.  
      About the security meter
    2. STIG overview for NetBackup Flex Scale
      1.  
        STIG-compliant password policy rules
      2.  
        Enabling STIG for NetBackup Flex Scale
      3.  
        Viewing the NetBackup Flex Scale STIG status
    3. FIPS overview for NetBackup Flex Scale
      1.  
        Viewing the NetBackup Flex Scale FIPS status
    4.  
      Managing the login banner
    5.  
      Changing the password policy
    6. Support for immutability in NetBackup Flex Scale
      1.  
        About lockdown modes
      2.  
        Selecting or changing the lockdown mode
      3.  
        Restricted access to Remote Management Platform (HPe iLO)
      4.  
        Configuring immutability using GUI
    7.  
      Authenticating users using digital certificates or smart cards
    8.  
      About system certificates on NetBackup Flex Scale
    9. Deploying external certificates on NetBackup Flex Scale
      1.  
        Deploying ECA using the GUI
      2.  
        Log locations
      3.  
        Considerations for performing other operations when ECA is deployed
    10.  
      Configuring isolated recovery environment (IRE)
  10. Configuring multifactor authentication
    1.  
      About multifactor authentication
    2.  
      Considerations before configuring multifactor authentication
    3.  
      Configuring multifactor authentication for your user account
    4.  
      Disabling multifactor authentication for your user account
    5.  
      Enforcing multifactor authentication for all users
    6.  
      Configuring multifactor authentication for your user account when it is enforced in the cluster
    7.  
      Resetting multifactor authentication for a user
  11. Single Sign-On (SSO)
    1.  
      About single sign-on (SSO) configuration
    2.  
      Configuring SSO on a NetBackup Flex Scale cluster on which both primary and media servers are deployed
    3.  
      Configuring SSO on a NetBackup Flex Scale cluster on which only media servers are deployed
  12. Appendix A. Maintenance procedures for HPE servers
    1.  
      Replacement procedure for a chassis fan
    2.  
      Replacement procedure for power supply
    3.  
      Replacement procedure for a single OS disk
    4.  
      Replacement procedure for both OS disks on a non- management console node
    5.  
      Replacement procedure for NVMe disks (SSDs)
    6.  
      Replacement procedure for RAID controller
    7.  
      Replacement procedure for an Integrated Lights-Out (iLO) port
    8.  
      Replacement procedure for quad-port NIC
    9.  
      Procedure for memory expansion (DIMMs)
    10.  
      Replacement procedure for memory (DIMMs)
    11.  
      Replacement procedure for Mellanox port
    12.  
      Replacement procedure for SFP port
    13.  
      Replacement procedure for chassis
    14.  
      Replacement procedure for a hard disk drive
    15.  
      Replacement procedure for a Fibre Channel card for a cluster node
    16.  
      Replacement procedure for a Fibre Channel card for a node that is not in a cluster
  13. Appendix B. Configuring NetBackup optimized duplication
    1. Configuring a Storage Lifecycle Policy for optimized duplication
      1.  
        Creating a Storage Lifecycle Policy for optimized duplication
      2.  
        Configuring a policy to use an SLP
      3.  
        Updating the policy to reverse the replication direction
  14. Appendix C. Disaster recovery terminologies
    1.  
      VVR technology in disaster recovery
    2.  
      About response fields in the GET disaster recovery API
  15. Appendix D. Configuring Auto Image Replication
    1.  
      Auto Image Replication configuration

Replacement procedure for SFP port

This topic describes the process of replacing the SFP port on an HPE server node. The SFPs are hot-swappable, but you need to disconnect the network cable from the node.

Identifying an SFP failure (performed by the customer)

There might be a problem with the cable connection or the SFP port. To isolate the issue, first disconnect and reconnect the cables. If you face the same issue, replace the cables and try again.

SFP private port (eth4)

After you unplug the cable from the SFP private port (eth4), the node status shows unhealthy. In the NetBackup Flex Scale infrastructure management UI, navigate to Monitor > Infrastructure > Nodes.

Navigate to Infrastructure > Hardware > Network Card. On the Hardware tab, the eth4 status is shown Unplugged.

Click Dashboard. The private network status is shown unhealthy:

In the iLO remote console, navigate to System information > Network. The status for the affected port is shown Link down.

An event is generated stating that eth4 is down. In the NetBackup Flex Scale infrastructure management UI, navigate to Settings > Events:

Plug in the cable in the affected port. Review the cabling guidelines before you plug in the cable.

After plugging in the eth4 cable, the node status is shown healthy. Navigate to Monitor > Infrastructure > Nodes:

The eth4 status changes to Plugged on the Hardware tab. Navigate to Monitor > Infrastructure > Hardware > Network Card:

In the iLO remote console, navigate to System information > Network. The status for the affected port is shown OK.

An event is generated, which shows that eth4 is online. navigate to Settings > Events:

On the Dashboard, the private network status is shown healthy. It might take approximately five minutes to refresh the status in the UI.

SFP public port (eth5)

After you unplug the cable from the SFP public port (eth5), the node status shows unhealthy. In the NetBackup Flex Scale infrastructure management UI, navigate to Monitor > Infrastructure > Nodes.

Navigate to Infrastructure > Hardware > Network Card. On the Hardware tab, the eth5 status is shown Unplugged.

Click Dashboard. The public network status is shown unhealthy:

In the iLO remote console, navigate to System information > Network. The status for the affected port is shown Link down.

Plug in the cable in the affected port. Review the cabling guidelines before you plug in the cable. After plugging in the eth5 cable, the node status is shown healthy. Navigate toMonitor > Infrastructure > Nodes:

The eth5 status changes to Plugged on the Hardware tab. Navigate to Monitor > Infrastructure > Hardware > Network Card:

In the iLO remote console, navigate to System information > Network. The status for the affected port is shown OK.

On the Dashboard, the public network status is shown healthy. It might take approximately five minutes to refresh the status in the UI.

If the issue persists it implies that the SFP port is faulty. The CHS team will need to involve HPE for replacement of the port. Contact Veritas TSE to replace the node with the faulty iLO port.

Collecting HPE Active Health System (AHS) logs (performed by Veritas TSE)

Before you contact the hardware vendor for replacing the failed component, collect AHS logs. To collect the AHS logs, in the NetBackup Flex Scale infrastructure management UI, navigate to Settings > Diagnostics > Basic > Appliance.

Noting the MAC IDs (performed by Veritas TSE)

From the node-level CLI use the system hardware-health command to note the eth4 and eth5 MAC addresses.

Shutting down the node (performed by Veritas TSE)

Before an HPE representative can replace the SFP port, you must shut down the node.

To shut down the node:

  1. Sign in to the NetBackup Flex Scale infrastructure management UI and navigate to Monitor > Infrastructure > Nodes.
  2. On the node where the failure occurred, click the Actions menu (vertical ellipsis) from the right side of the row in the UI and click Shutdown node.
  3. Confirm that the node is shut down successfully. In the UI, you can view the notification at the top of the page.
Replacing the SFP port (performed by the HPE vendor)

The HPE representative replaces the SFP port.

Completing the post-replacement tasks (performed by Veritas TSE)

After the hardware vendor notifies you that the hardware component is replaced, verify that the issue is resolved.

To verify that the issue is resolved, complete the following steps:

  1. Restart the node from the iLO remote console using the Power > Momentary Press option.

    The green color power symbol indicates that the node has started.

  2. As the port is changed physically, the MAC address is also changed, which results in the following cases:

    The node status is shown unhealthy in the UI:

    An event is shown on the Settings > Events page of the UI:

    From the node-level CLI, the system hardware-health command shows that eth4 was plugged and eth5 was unplugged:

    Click Dashboard. The public network status is shown unhealthy:

    In the iLO remote console go to System information > Network:

  3. If you are on version 3.0 or earlier, complete the following steps to bring up eth4 and eth5. You need to elevate to root access to perform these steps.

    • SSH to another cluster node:

      ssh primary@node_name

    • su

    • Enter the maintenance password.

    • Open the /etc/sysconfig/network-scripts/ifcfg-eth1 file and you will see old MAC ID in the HWADDR field. Change the MAC ID in the HWADDR field to the new MAC ID.

    • Run following commands:

      ifdown eth4

      ifup eth4

    Repeat the same steps for eth5.

    After completing the steps for eth4 and eth5, navigate to Settings > Services management and click Run full discovery.

  4. Verify that the node status is shown healthy in the UI:
  5. The public network status is shown healthy:
  6. Verify that eth4 and eth5 both are shown PLUGGED on the Hardware tab.
  7. Verify that the changed MAC ID can be seen in the system hardware-healthand eth4 and eth5 are shown plugged:
  8. An event is generated notifying that eth4 and eth5 are online: