Veritas NetBackup™ Flex Scale Installation and Configuration Guide

Last Published:
Product(s): Appliances (3.2)
Platform: NetBackup Flex Scale OS
  1. Preparing for NetBackup Flex Scale deployment
    1.  
      Deployment overview
    2.  
      Deployment options
  2. Configuring NetBackup Flex Scale
    1. Assigning public IP address to a management network interface
      1.  
        Assigning a public IP address to network adapter eth1 or to a VLAN on eth1 of a node
      2.  
        Configuring a bond device and assigning an IP address to the bonded device or to a VLAN on the bonded device
    2.  
      NetBackup Flex Scale configuration methods
    3.  
      Configuring NetBackup Flex Scale using the setup wizard
    4.  
      YML configuration file
  3. Upgrading NetBackup Flex Scale to 3.2
    1.  
      About NetBackup Flex Scale upgrades and EEBs
    2.  
      NetBackup Flex Scale upgrade overview
    3.  
      About parallel upgrade and supported upgrade paths
    4.  
      Downloading the upgrade file
    5.  
      Uploading the upgrade file and performing an upgrade precheck
    6. Performing pre-upgrade tasks
      1.  
        Considerations for upgrade when disaster recovery is configured
    7.  
      Performing an upgrade using GUI
    8. Performing post-upgrade tasks
      1.  
        Downloading and installing the required EEBs
      2.  
        Verifying appliance firmware compatibility
      3.  
        Adding NetBackup license file
      4.  
        Saving the default password of the HPE iLO Administrator user
      5.  
        Collecting logs post upgrade
    9.  
      Collecting logs for an upgrade precheck failure
  4. Upgrading NetBackup Flex Scale to 3.2.100
    1.  
      About NetBackup Flex Scale upgrades and EEBs
    2.  
      NetBackup Flex Scale upgrade overview
    3.  
      Supported upgrade paths
    4.  
      Downloading the upgrade file
    5.  
      Uploading the upgrade file and performing an upgrade precheck
    6. Performing pre-upgrade tasks
      1.  
        Considerations for upgrade when disaster recovery is configured
    7.  
      Performing an upgrade using GUI
    8. Performing post-upgrade tasks
      1.  
        Downloading and installing the required EEBs
      2.  
        Rolling back NetBackup EEBs
      3.  
        Verifying appliance firmware compatibility
      4.  
        Adding NetBackup license file
      5.  
        Saving the default password of the HPE iLO Administrator user
      6.  
        Collecting logs post upgrade
    9.  
      Collecting logs for an upgrade precheck failure
  5. Upgrading the firmware in NetBackup Flex Scale cluster
    1.  
      About firmware upgrades
    2.  
      Determining if a firmware upgrade is required
    3.  
      Downloading the firmware package
    4.  
      About the firmware upgrade options
    5. Upgrading the firmware
      1. Updating the firmware in NetBackup Flex Scale clusters using HPE iLO
        1.  
          Upgrading the firmware using the rolling method
        2.  
          Upgrading the firmware using the parallel method
        3.  
          Updating the ACL file on the cluster nodes
  6. Managing EEBs
    1.  
      Downloading EEBs
    2.  
      Installing EEBs using GUI
    3.  
      Installing EEBs using REST APIs
  7. Removing NetBackup Flex Scale
    1. About disk erasure
      1.  
        Configuring data erasure
      2.  
        Viewing the data erasure status
      3.  
        Aborting data erasure
    2.  
      About NetBackup Flex Scale node factory reset
    3.  
      Performing a factory reset on a node
  8. Appendix A. Installing NetBackup Flex Scale 3.2 from a USB drive
    1.  
      Installing NetBackup Flex Scale on HPE ProLiant DL380 Gen10 servers using a USB drive
    2.  
      Installing NetBackup Flex Scale on HPE ProLiant DL380 Gen11 servers using a USB drive
  9. Appendix B. Installing NetBackup Flex Scale using a downloaded ISO file
    1.  
      About NetBackup Flex Scale software installation
    2.  
      Enabling remote IPMI connections
    3.  
      Setting up the RAID configuration on the nodes
    4.  
      Configuring the BIOS settings on the nodes
    5.  
      Downloading the product installer ISO
    6.  
      Mounting the ISO file on the nodes
    7.  
      Installing NetBackup Flex Scale using the ISO
  10. Appendix C. Upgrading a NetBackup Flex Scale node
    1.  
      Upgrading a node that is not in a cluster

Collecting logs for an upgrade precheck failure

If the precheck fails, the GUI shows the reasons for the failure. If further troubleshooting is required, collect the following logs from the console node. If disaster recovery is configured, logs from both the clusters are required even if the failure occurs on one site.

To identify the management console node, in the NetBackup Flex Scale web UI, navigate to Cluster Management > Infrastructure. On the Infrastructure page, Console node shows the management console node and the remaining nodes are the non-management console nodes.

To collect logs:

  1. Sign in to the NetBackup Flex Scale infrastructure management UI.
  2. Navigate to Settings > Diagnostics and click Generate log package.
  3. On the Advanced tab, select the following files from the management console node:

    • Expand infrastructure, click /log/VRTSnas/ and select the following files:

      • isagui_upgrade_support.log

      • upgrade_nas_opr.log

        If the log file is of zero size, expand archived_logs and select upgrade_nas_opr.log* file.

    • Expand upgrade, click log and select the preflight_check_report.json file.

    • If disaster recovery is configured, expand common-logs, click /log/VRTSnas/ and select the nso_replication.log file.

  4. Under Package options, specify a name for the log package and optionally the case number if provided by Veritas Support.
  5. Click Generate.

    To view the progress of the operation, click View details on the Diagnostics page. If you had specified the case number, it is prefixed to the package name. The generated log package is displayed under Packaged logs.