Veritas Access 7.3.0.1 NetBackup Solutions Guide

Last Published:
Product(s): Access (7.3.0.1)

Log locations for troubleshooting

Veritas Access S3 logs
  • /opt/VRTSnas/log/portald.log

  • /opt/VRTSnas/log/portald_access.log

SDFS logs

SDFS creates its logs under /var/logs/sdfs/<volume-name>-volume-cfg.xml.log. Errors can be identified in this log file.

OST plug-in logs

The OpenDedup OST plug-in log can be found in /tmp/logs/opendedup.log.

NetBackup logs

Pertinent OST-related errors and logging are trapped in the bptm log. NetBackup logging for bptm can be enabled by creating the bptm logging directory:

mkdir /usr/openv/netbackup/logs/bptm
Veritas Access support debug information upload command
CLISH> support debuginfo upload path