NetBackup™ Upgrade Guide
- Introduction
- About the NetBackup 10.1 Upgrade Guide
- Available NetBackup upgrade methods
- About changes in NetBackup 10.1
- Windows compiler and security requirements for NetBackup 9.1 and later installation and upgrade
- Java GUI and JRE installation optional for some computers
- Logging directory permissions require reset on rollback
- Upgrades from NetBackup 7.6.0.4 and earlier are not supported
- External certificate authority certificates supported in NetBackup 8.2 and later
- About Veritas Usage Insights
- Best practices for Veritas Usage Insights
- Planning for an upgrade
- General upgrade planning information
- About planning a NetBackup 10.1 upgrade
- How to plan for an upgrade to NetBackup 10.1
- Legacy logging directory security update
- Notifications, Messages, and Resiliency configuration information are not upgraded
- Known catalog backup limitation
- About security certificates for NetBackup hosts
- About automatic file changes from an upgrade
- Reduce the job database size before upgrade
- Known SUSE Linux primary server upgrade issue
- Performance and tuning considerations
- About upgrade tools
- Upgrade operational notes and limitations
- Creating the user account to support the NetBackup web server
- About NetBackup 10.1 support for Fibre Transport Media Server with RHEL 7.5 and later
- MSDP changes in NetBackup 8.1
- Potential required changes for NetApp clusters
- Errors when Bare Metal Restore information is replicated using Auto Image Replication
- Upgrade issue with pre-8.1 clients and 8.1 or later media servers
- General upgrade planning information
- Primary server upgrade
- About primary server upgrades
- Preinstall procedure for upgrading to NetBackup 10.1
- Performing local, remote, or clustered server upgrades on Windows systems
- Performing silent upgrades on Windows systems
- Upgrading Linux server software to NetBackup 10.1
- Silently upgrading NetBackup primary server software on Linux
- Post-install procedure for upgrading to NetBackup 10.1
- About NetBackup startup and shutdown scripts
- Completing your system update after an upgrade
- Media server upgrade
- MSDP upgrade for NetBackup
- Client upgrade
- NetBackup Deployment Management with VxUpdate
- Appendix A. Reference
- NetBackup primary server web server user and group creation
- Generate a certificate on the inactive nodes of a clustered primary server
- About the NetBackup Java Runtime Environment
- Add or Remove Java GUI and JRE after upgrade
- About the NetBackup web user interface
- About the NetBackup answer file
- Persistent Java Virtual Machine options
- About RBAC bootstrapping
- About NetBackup software availability
- Additional post-upgrade steps for NetApp clusters
- Using NetApp disk arrays with Replication Director
- About compatibility between NetBackup versions
- Upgrade requirements for UNIX and Linux
- Upgrade requirements for Windows and Windows clusters
- Requirements for Windows cluster upgrades
- Removing a clustered media server by migrating all data to a new media server
- Post upgrade procedures for Amazon cloud storage servers
- Upgrading clients after servers are upgraded
- Upgrade failure rollback steps
- Size guidance for the NetBackup primary server and domain
Upgrade of the UNIX and Linux client binaries with native installers
You can upgrade NetBackup UNIX and Linux clients with native installers. You can use either the NetBackup install script or your preferred installer method. This change does not include those clients that use the Debian package. Those clients must be upgraded with the NetBackup install script.
For AIX: lslpp, installp
For Linux: rpm, yum, etc.
For Solaris: pkginfo, pkgadd
A successful installation or upgrade is recorded in the /usr/openv/pack/install.history file.
Caution:
You must remove the NetBackup Nutanix plug-in package before you upgrade NetBackup Red Hat and SUSE Linux with the native installers. Both the Nutanix plug-in and NetBackup install the same libraries to the same location, which results in a failure to upgrade. The upgrade fails with an install of package_name conflicts with file from package package_name error message.
Use the command that is shown to uninstall the plug-in before attempting the NetBackup upgrade.
rpm -e VRTSnbntnxahv*
To upgrade the UNIX or Linux client binaries using native installers:
- Please create the NetBackup installation answer file (
NBInstallAnswer.conf) in the client/tmpdirectory. More information about the answer file and its contents is available. - (Conditional) If your environment uses a NetBackup Certificate Authority, and the client is already configured for NetBackup Certificate Authority, proceed to 5. Otherwise, populate
NBInstallAnswer.confwith the following required information:CA_CERTIFICATE_FINGERPRINT=fingerprint
Example (the fingerprint value is wrapped for readability):
CA_CERTIFICATE_FINGERPRINT=01:23:45:67:89:AB:CD:EF:01:23:45:67: 89:AB:CD:EF:01:23:45:67
Depending on the security configuration in your NetBackup environment, you may need to add the AUTHORIZATION_TOKEN option to the answer file. Additional information about the AUTHORIZATION_TOKEN option is available.
- (Conditional) If your environment uses an external certificate authority, and the client is already configured for external certificate authority, proceed to 5. Otherwise, populate
NBInstallAnswer.confwith the following required information:SET ECA_CERT_PATH=path
Use this field to specify the path and the file name of the external certificate file. This field is required to set up an external certificate from a file.
SET ECA_TRUST_STORE_PATH=path
Use this field to specify the path and the file name of the file representing the trust store location. This field is required to set up an external certificate from a file.
SET ECA_PRIVATE_KEY_PATH=path
Use this field to specify the path and the file name of the file representing the private key. This field is required to set up an external certificate from a file.
SET ECA_KEY_PASSPHRASEFILE=path
Use this field to specify the path and the file name of the file that contains the passphrase to access the keystore. This field is optional and applies only when setting up an external certificate from a file.
SET ECA_CRL_CHECK_LEVEL=value
Use this field to specify the CRL mode. This field is required. Supported values are:
USE_CDP: Use the CRL defined in the certificate.
USE_PATH: Use the CRL at the path that is specified in ECA_CRL_PATH.
DISABLED: Do not use a CRL.
SET ECA_CRL_PATH=path
Use this field to specify the path to the CRL associated with the external CA certificate. This field is required only when ECA_CRL_CHECK_LEVEL is set to USE_PATH. If not applicable, leave this field empty.
- (Conditional) If the NetBackup primary server is configured to support network address translation (NAT) clients, populate
NBInstallAnswer.confwith the following required information:ACCEPT_REVERSE_CONNECTION=TRUE
More information is available. See About the NetBackup answer file.
- Additionally, you can add the optional parameter shown to the
NBInstallAnswer.conffile.SERVICES=no
MERGE_SERVER_LIST=value
More information about each option is available.
- Extract the required client files from the appropriate client package and copy them to the client computer.
Download the
CLIENTS1package for UNIX clients to a system with sufficient space.Download the
CLIENTS2package for Linux clients to a system with sufficient space.Extract the contents of the
CLIENTS1or theCLIENTS2file.Example:
AIX
gunzip NetBackup_10.1_CLIENTS1.tar.gz; tar - xvf NetBackup_10.1_CLIENTS1.tar
Linux
tar -xzvf NetBackup_10.1_CLIENTS2.tar.gz
Solaris
tar -xzvf NetBackup_10.1_CLIENTS1.tar.gz
Change to the directory for your desired operating system.
Example:
AIX
CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/RS6000/AIX7/
Linux
For Linux Red Hat:
CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/RedHat2.6.18/
For Linux SuSE:
CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/SuSE3.0.76
Linux - s390x
For Linux-s390x Red Hat:
CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux-s390x/IBMzSeriesRedHat2.6.18/
For Linux-s390x SuSE:
CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux-s390x/IBMzSeriesSuSE3.0.76
Linux - ppc64le
For Linux-ppc64le Red Hat:
CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/ Linux-ppc64le/IBMpSeriesRedHat3.10.0/
For Linux-ppc64le SuSE:
CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/ Linux-ppc64le/IBMpSeriesSuSE4.4.21
Solaris
For Solaris SPARC:
CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris10/
For Solaris x86
CLIENTS1/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris_x86_10_64/
Copy the files that are shown to the client computer.
Note:
The upgrade of the Java GUI and the JRE is optional. If you do not want them upgraded, omit the copy and the install of the
VRTSnbjavaandVRTSnbjrepackages.It is recommended to remove the old Java GUI and JRE packages if you decide not to upgrade them.
AIX
VRTSnbpck.image VRTSpbx.image.gz VRTSnbclt.image.gz VRTSnbclibs.image.gz VRTSnbjre.image.gz VRTSnbjava.image.gz VRTSpddea.image.gz VRTSnbcfg.image.gz
Linux
VRTSnbpck.rpm VRTSpbx.rpm VRTSnbclt.rpm VRTSnbclibs.rpm VRTSnbjre.rpm VRTSnbjava.rpm VRTSpddea.rpm VRTSnbcfg.rpm
Note:
Please be aware the
VRTSnbjre.rpm,VRTSnbjava.rpm, andVRTSpddea.rpmfiles are not supported on the IBM pSeries clients.Solaris
.pkg_defaults VRTSnbpck.pkg.gz VRTSpbx.pkg.gz VRTSnbclt.pkg.gz VRTSnbclibs.pkg.gz VRTSnbjre.pkg.gz VRTSnbjava.pkg.gz VRTSpddea.pkg.gz VRTSnbcfg.pkg.gz
Note:
The Solaris client binaries include a hidden administration file called .pkg_defaults. This administration file contains default installation actions.
Note:
Be aware there is no
VRTSpddea.rpmfor the z/Architecture client.Note:
Please be aware the
VRTSnbjre.rpm,VRTSnbjava.rpm, andVRTSpddea.rpmfiles are not supported on the IBM pSeries clients. - (Conditional) For Solaris and AIX, extract the compressed package files with the command shown:
gunzip VRTS*.*
This action extracts all the package files as shown:
VRTSnbpck.pkg VRTSpbx.pkg VRTSnbclt.pkg VRTSnbclibs.pkg VRTSnbjre.pkg VRTSnbjava.pkg VRTSpddea.pkg VRTSnbcfg.pkg
- Install the Veritas precheck package.
AIX: installp - ad VRTSnbpck.image all
Linux: rpm - U VRTSnbpck.rpm
Solaris: pkgadd -a .pkg_defaults -d VRTSnbpck.pkg VRTSnbpck
- (Conditional) If you are upgrading from pre-NetBackup 8.0, remove the old SYMC* packages. The example shown indicates the commands used to remove the SYMC RPM packages. This process preserves your NetBackup configuration.
rpm -e SYMCnbjava rpm -e SYMCpddea rpm -e SYMCnbclt rpm -e SYMCnbjre
- Install the files in the order that is shown with the command shown:
Note:
The upgrade of the Java GUI and JRE is optional. If you do not want them upgraded, omit the copy and the install of the
VRTSnbjavaandVRTSnbjrepackages.It is recommended to remove the old Java GUI and JRE packages if you decide not to upgrade them.
AIX
installp - ad VRTSpbx.image all installp - ad VRTSnbclt.image all installp - ad VRTSnbclibs.image all installp - ad VRTSnbjre.image all installp - ad VRTSnbjava.image all installp - ad VRTSpddea.image all installp - ad VRTSnbcfg.image all
Alternatively use a single command to install all packages:
installp - ad folder_name all
Linux
rpm - U VRTSpbx.rpm rpm - U VRTSnbclt.rpm rpm - U VRTSnbclibs.rpm rpm - U VRTSnbjre.rpm rpm - U VRTSnbjava.rpm rpm - U VRTSpddea.rpm rpm - U VRTSnbcfg.rpm
Note:
Please be aware the
VRTSnbjre.rpm,VRTSnbjava.rpm, andVRTSpddea.rpmfiles are not supported on the IBM pSeries clients.Solaris
Use the pkgadd -a admin -d device [pkgid] command as shown to install the files:
pkgadd -a .pkg_defaults -d VRTSpbx.pkg VRTSpbx pkgadd -a .pkg_defaults -d VRTSnbclt.pkg VRTSnbclt pkgadd -a .pkg_defaults -d VRTSnbclibs.pkg VRTSnbclibs pkgadd -a .pkg_defaults -d VRTSnbjre.pkg VRTSnbjre pkgadd -a .pkg_defaults -d VRTSnbjava.pkg VRTSnbjava pkgadd -a .pkg_defaults -d VRTSpddea.pkg VRTSpddea pkgadd -a .pkg_defaults -d VRTSnbcfg.pkg VRTSnbcfg
The -a option defines a specific admin (.pkg_defaults) to use in place of the default administration file. The admin file contains default installation actions.
The -d device option specifies the source of the software packages. A device can be the path to a device, a directory, or a spool directory.
Use the pkgid parameter to specify a name for the package being installed. This parameter is optional.
- (Conditional) If you do not have the answer file in place or you do not populate it correctly, you receive the error message shown:
WARNING: There is no answer file present and no valid bp.conf. Therefore, security configuration is not complete. Manual steps are required before backups and restores can occur. For more information: https://www.veritas.com/support/en_US/article.000127129
Change to the
/usr/openv/netbackup/bin/privatedirectory and run the nb_init_cfg command to configure thebp.conffile. You can also manually configurebp.conffile. You may have to set up the security and the certificate configuration manually. More information is available. - You can remove the old versions of the Java GUI and the JRE if you no longer plan to use them.
Linux:
rpm -e VRTSnbjava.rpm
rpm -e VRTSnbjre.rpm
Solaris:
pkgrm VRTSnbjava
pkgrm VRTSnbjre
AIX
installp - u VRTSnbjre
installp - u VRTSnbjava
Customers who use the NetBackup installation script for their UNIX and Linux clients only see a single change to the installation behavior. The NetBackup installation script no longer copies the installation package into the /usr/openv/pack/ directory on the client. A successful installation or upgrade is recorded in the /usr/openv/pack/install.history file.
Installation attempts that vary from the procedure that is shown may generate error messages. Table: Installation error messages and solutions shows some of the actions and the message that is generated.
Table: Installation error messages and solutions
Install action | Error message | Solution |
|---|---|---|
For AIX | ||
User attempts to install the binaries on top of the same version of the binaries. | # installp -ad VRTSnbpck.image all package VRTSnbpck.image is already installed | Use the lslpp - L package_name command to determine the name of the installed package. Uninstall this package and then retry the operation. |
User attempts to install the binaries in the incorrect order. | # installp -ad VRTSnbcfg.image all error: Failed dependencies: VRTSnbclt >= 8.1.0.0 is needed by VRTSnbcfg-version-platform | Refer to the documentation for the correct image package installation order. More information is also available in the error which lists the dependent packages. See “To upgrade the UNIX or Linux client binaries using native installers:”. |
User attempts to install an older version of a binary over the top of a newer version of the binary. | # installp - d VRTSnbclt.image all WARNING: file /usr/openv/lib/java/nbvmwaretags.jar from install of VRTSnbclt-version-platform conflicts with file from package VRTSnbclt-version-platform | Use the lslpp - L package_name command to determine the name of the installed package. Uninstall this package and then retry the operation. |
For Linux | ||
User attempts to install the binaries on top of the same version of the binaries. | # rpm -U VRTSnbpck.rpm package VRTSnbpck.rpm-version-platform is already installed | Use the rpm command to determine the name of the installed package. Uninstall this package and then retry the operation. |
User attempts to install the binaries in the incorrect order. | # rpm -U VRTSnbcfg.rpm error: Failed dependencies: VRTSnbclt >= 8.1.0.0 is needed by VRTSnbcfg-version-platform | Refer to the documentation for the correct RPM installation order. More information is available. See “To upgrade the UNIX or Linux client binaries using native installers:”. |
User attempts to install an older version of a binary over the top of a newer version of the binary. | # rpm -U VRTSnbclt.rpm file /usr/openv/lib/java/nbvmwaretags.jar from install of VRTSnbclt-version-platform conflicts with file from package VRTSnbclt-version-platform | Use the rpm command to determine the name of the installed package. Uninstall this package and then retry the operation. |
For Solaris | ||
User attempts to install the binaries on top of the same version of the binaries | pkgadd -a .pkg_defaults -d VRTSnbpck.pkg VRTSnbpck Processing package instance <VRTSnbpck> from </root/packages/Solaris/ Solaris_x86_10_64/VRTSnbpck.pkg> NetBackup Pre-Check(i386) 8.1.0.0 This appears to be an attempt to install the same architecture and version of a package which is already installed. This installation will attempt to overwrite this package. Copyright 2017 Veritas Technologies LLC. All rights reserved. ## Executing checkinstall script. Using </> as the package base directory. ## Processing package information. ## Processing system information. 6 package pathnames are already properly installed. ## Verifying disk space requirements. Installing NetBackup Pre-Check as <VRTSnbpck> ## Executing preinstall script. Wednesday, May 10, 2017 03:15:44 PM IST: Installing package VRTSnbpck. Installing NB-Pck. ## Installing part 1 of 1. [ verifying class <NBclass> ] ## Executing postinstall script. Wednesday, May 10, 2017 03:15:45 PM IST: Install of package VRTSnbpck was successful. | Use the pkginfo command to determine the name of the package that is currently installed. Uninstall this package and then retry the operation. Alternatively, use the admin file that is provided with the package to reinstall the package. |
User attempts to install the binaries in the incorrect order. | # pkgadd -a .pkg_defaults -d VRTSnbclt.pkg VRTSnbclt ERROR: VRTSnbpck >=8.1.0.0 is required by VRTSnbclt. checkinstall script suspends | Refer to the documentation for the correct package installation order. More information is available. See “To upgrade the UNIX or Linux client binaries using native installers:”. |
User attempts to install an older version of a binary over the top of a newer version of the binary. | # pkgadd -a .pkg_defaults -d VRTSnbclt.pkg VRTSnbclt Processing package instance <VRTSnbclt> from </root/80packages/Solaris/ Solaris_x86_10_64/VRTSnbclt.pkg> NetBackup Client(i386) 8.0.0.0 The following instance(s) of the <VRTSnbclt> package are already installed on this machine: 1 VRTSnbclt NetBackup Client (i386) 8.1.0.0 Do you want to overwrite this installed instance [y,n,?,q] | Use the pkginfo command to determine the name of the package that is currently installed. Uninstall this package and then retry the operation. |