Veritas NetBackup™ 8.0 Plug-in for VMware vCenter Guide

Last Published:
Product(s): NetBackup (8.0)
  1. Introduction and notes
    1.  
      About the NetBackup plug-in for VMware vCenter
    2.  
      Updates to this guide for NetBackup 8.0
    3.  
      Notes and recommendations on the NetBackup plug-in
    4.  
      How to access the features of the NetBackup plug-in
  2. Installing the NetBackup Plug-in for vCenter
    1.  
      Requirements for the NetBackup plug-in for vCenter
    2.  
      Configuration overview for the NetBackup plug-in for vCenter
    3.  
      Consistent naming for the vCenter server
    4.  
      Upgrading the NetBackup plug-in for vCenter
    5.  
      Installing the NetBackup plug-in for vCenter
    6.  
      Disabling or uninstalling the NetBackup plug-in for vCenter
    7.  
      Manually unregistering the NetBackup plug-in for vCenter
  3. Monitoring backup status
    1. Configure the NetBackup plug-in for vCenter for backup monitoring
      1.  
        Installing an SSL certificate from a Certificate Authority
      2.  
        Installing the trusted SSL certificate
      3.  
        Setting vCenter privileges for backup monitoring
    2.  
      Veritas NetBackup tab in vSphere Client
    3.  
      Summary display
    4.  
      Virtual Machines display
    5.  
      Events display
    6.  
      Using the Veritas NetBackup tab for backup reporting
    7.  
      How to respond to backup status
  4. Recovering virtual machines
    1. Configure the NetBackup Recovery Wizard
      1. Creating an authentication token
        1.  
          Revoking an authorization token
        2.  
          Listing all current authorization tokens
      2.  
        Authorizing the plug-in to restore virtual machines
      3.  
        Setting vCenter privileges for recovering virtual machines
    2.  
      Notes on restoring virtual machines with the NetBackup Recovery Wizard
    3.  
      How to access the NetBackup Recovery Wizard
    4. NetBackup Recovery Wizard screens
      1.  
        Select source virtual machine
      2.  
        Select Backup
      3.  
        Destination Options
      4.  
        Transport Modes
      5.  
        Disk Options
      6.  
        Virtual Machine Options
      7.  
        Network Connectivity Options
      8.  
        Recovery Summary
  5. Troubleshooting
    1.  
      The NetBackup vCenter plug-in does not appear in vSphere Client
    2.  
      Reducing the load time for the NetBackup vCenter plug-in
    3.  
      The Network Properties screen in the Deploy OVF Template wizard does not display properly
    4.  
      The Veritas NetBackup tab is blank
    5.  
      The Recovery Wizard does not find any backup images
    6.  
      The Recovery Wizard does not find a particular backup image

The Recovery Wizard does not find any backup images

This topic pertains to the NetBackup plug-in for VMware vCenter.

The NetBackup plug-in Recovery Wizard may encounter this problem for any of the following reasons:

  • The vCenter name resolution for the master server IP on the plug-in host is different from the name resolution for the master server IP on the master server.

  • The vCenter was added to the master server using its name but the plug-in was configured using its IP.

  • The time setting on the plug-in host is incorrect.

Recommended actions:

  • Verify that the name of the plug-in on the plug-in host is identical to the name entered under Credentials on the NetBackup master server. The following two name entries should match:

    • On the plug-in host enter the following:

      /opt/SYMCnbvcPlugin/tomcat/webapps # cat /etc/nbvcplugin.env | grep SERVER_NAME

      Example result: SERVER_NAME=vmserver.acme.com

    • Find the virtual machine server name in the Administration Console on the NetBackup master server, under Media and Device Management > Credentials > Virtual Machine Servers:

    The name that appears in the Administration Console should match the name that was returned on the plug-in host.

  • Verify that the time setting on the plug-in host (virtual appliance) is correct. If necessary, set the current time using the date command.

    For example:

    date -s "Wed Feb 6 09:41:54 UTC 2013"

    Note: Substitute the current date and time for the values in this example.

    Then restart the virtual appliance.