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Veritas NetBackup™ 8.0 Add-in for Microsoft SCVMM Console Guide

Last Published:
Product(s): NetBackup (8.0)

Error message during installation of the NetBackup Add-in for SCVMM: Add-in cannot be installed

Lack of user permissions may cause the error "Add-in cannot be installed" during installation of the NetBackup Add-in for SCVMM.

For example, the error may occur in the following situation:

  • User Account Control is enabled on the SCVMM console host, and

  • The user who installs the add-in on the SCVMM console is not the user who installed the System Center.

During the add-in installation, the following message appears:

To grant installation permissions to all authenticated users on the SCVMM console host

  1. On the SCVMM console host, browse to the following location:

    C:\Program Files\Microsoft System Center 2012\Virtual Machine Manager\bin

  2. Right-click the AddInPipeline folder, and click Properties.
  3. Click Advanced on the Security tab, and click Continue.
  4. Select the BUILTIN group, and click Edit.
  5. Click Select a principal.
  6. Enter Authenticated Users, and click OK.
  7. To close each properties dialog, click OK.

    The following Microsoft article contains further information on this issue:

    http://support.microsoft.com/kb/2904712

  8. To install the NetBackup Add-in for SCVMM:

    See Installing the NetBackup Add-in for SCVMM.