Veritas Enterprise Vault™ Guide for Mac OS X Users

Last Published:
Product(s): Enterprise Vault (12.1)

Replying to or forwarding an archived item

If you want to reply to or forward an archived item, use the facilities on the Enterprise Vault toolbar or application menu to do so. Clicking the standard Reply and Forward buttons in your email client opens the shortcut for the archived item instead of retrieving and opening the original item.

Note the following limitations on the Enterprise Vault Reply, Reply to All, and Forward facilities when you select more than one item at once in your mailbox:

  • The Reply and Reply to All facilities are not available. You must select one item only to use these facilities.

  • The Forward command on the Enterprise Vault Client application menu is not available. The Forward button on the toolbar is available but performs the same function as the Forward as Attachment option.

To reply to or forward an archived item

  1. Select the items that you want to reply to or forward.
  2. Click the appropriate option on the Enterprise Vault toolbar or application menu.
    Reply button

    Reply

    Lets you reply to the sender of the selected item.

    Reply to All button

    Reply to All

    Lets you reply to the sender and all recipients of the selected item.

    Forward button

    Forward

    Lets you forward the selected item to one or more recipients. The forwarded item includes any attachments that arrived with the original item.

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    Forward as Attachment

    Lets you create a new email message with the selected item as an attachment to it.