Veritas Enterprise Vault™ Discovery Accelerator Installation Guide

Last Published:
Product(s): Enterprise Vault (12.1)
  1. Introducing Discovery Accelerator
    1.  
      Key features of Discovery Accelerator
    2.  
      About the Discovery Accelerator components
    3. Product documentation
      1.  
        White papers on the Veritas Support website
      2.  
        Discovery Accelerator training modules
  2. Preparing to install Discovery Accelerator
    1. Configuration options for Discovery Accelerator
      1.  
        Discovery Accelerator configuration for large installations
      2.  
        Discovery Accelerator configuration for smaller installations
    2.  
      Supported versions of Enterprise Vault in Discovery Accelerator environments
    3. Prerequisites for Discovery Accelerator
      1.  
        Prerequisites for the SQL Server computer
      2.  
        Prerequisites for the Discovery Accelerator server computer
      3.  
        Prerequisites for the Enterprise Vault server computer
      4.  
        Prerequisites for Discovery Accelerator client computers
    4.  
      Configuring Outlook to enable the processing of items with many attachments or many recipients
    5.  
      Setting the Windows and ASP.NET Temp folder permissions
    6. Security requirements for temporary folders
      1.  
        Granting additional users and groups access to the temporary folders
    7.  
      Disabling networking facilities that can disrupt a Discovery Accelerator environment
    8.  
      Disabling the Windows Search Service on the Discovery Accelerator server
    9.  
      Ensuring that the Windows Server service is running on the Discovery Accelerator server
    10.  
      Configuring the SQL Server Agent service
    11.  
      Assigning SQL Server roles to the Vault Service account
    12.  
      Verifying that Enterprise Vault expands distribution lists
  3. Installing Discovery Accelerator
    1. Installing the Discovery Accelerator server software
      1.  
        Allowing Enterprise Vault to communicate with Discovery Accelerator through the Windows firewall
      2. Creating the configuration database and customer databases
        1.  
          Configuring analytics database locations
      3. Setting up a Custodian Manager website
        1.  
          Assigning the required Active Directory permissions to the Custodian Manager synchronization account
      4.  
        Uploading the Discovery Accelerator report templates
      5. Configuring Discovery Accelerator for use in a SQL Server AlwaysOn environment
        1.  
          Using SQL Server Reporting Services in an AlwaysOn environment
      6. Installing Discovery Accelerator in a clustered environment
        1.  
          Configuring Discovery Accelerator for use in a Network Load Balancing cluster
      7.  
        Maximizing security in your Discovery Accelerator databases
    2. Installing the Discovery Accelerator client software
      1.  
        Modifying the configuration file for the Discovery Accelerator client
      2.  
        Using the MSI installer package to install the Discovery Accelerator client
  4. Appendix A. Ports that Discovery Accelerator uses
    1.  
      Default ports for Discovery Accelerator
    2.  
      Changing the ports that Discovery Accelerator uses
  5. Appendix B. Troubleshooting
    1.  
      Error messages appear in the event log when upgrading to Discovery Accelerator 12.1
    2.  
      Enterprise Vault Accelerator Manager service not created
    3.  
      Enterprise Vault Accelerator Manager service does not start
    4.  
      "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
    5.  
      Home page of Discovery Accelerator website not found
    6.  
      Cannot create or upgrade Discovery Accelerator customer databases when Symantec Endpoint Protection is running
    7.  
      Permissions error when uninstalling the Discovery Accelerator client from a UAC-enabled computer
    8.  
      Uninstalling the Discovery Accelerator client from a shared location may prevent other users from starting the client

Configuring Discovery Accelerator for use in a SQL Server AlwaysOn environment

You may want to implement high availability and disaster recovery for Discovery Accelerator by configuring it for use in an SQL Server AlwaysOn environment. An AlwaysOn solution can take advantage of two major SQL Server features for configuring high availability: availability groups and failover cluster instances. The SQL Server documentation provides extensive instructions on how to configure applications for use in such environments.

If you move your Discovery Accelerator databases from a standalone SQL Server computer to an AlwaysOn availability group or failover cluster instance (FCI), you must update your configuration accordingly. The following procedures outline the required steps.

Caution:

If you are upgrading to the latest version of Discovery Accelerator from an earlier version, you must complete the upgrade before you move the databases to an AlwaysOn availability group or FCI. You cannot move the databases and then upgrade Discovery Accelerator.

To configure Discovery Accelerator for use in a SQL Server AlwaysOn environment

  1. Open the Accelerator Manager website (http://server_name/EVBAAdmin).
  2. In the left pane of the Accelerator Manager website, right-click the server name and then click Properties.

  3. Set the required details for the Discovery Accelerator configuration database. You can specify either of the following:

    • The name or IP address of a standalone SQL Server computer.

    • The virtual network name or IP address of an AlwaysOn availability group listener or FCI.

    You must append the port number if you have chosen to use a non-default port. For example, SQLServer,1234.

  4. For each customer database, and the Custodian Manager database, do the following:

    • In the left pane of the Accelerator Manager, right-click the required database and then click Properties.

    • In the SQL Server field, set the required details for the database.

      As before, you can specify the name or IP address of a standalone SQL Server computer or an AlwaysOn availability group listener or FCI; and you must append the port number if you have chosen to use a non-default port.