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Veritas NetBackup™ Virtual Appliance Documentation

Last Published: 2018-06-27

Product(s): Appliances (3.1)

Getting to know the NetBackup Virtual Appliance
1. NetBackup Virtual Appliance product description
  1. About the NetBackup Virtual Appliance combined master and media server role
  2. About the NetBackup Virtual Appliance media server role
2. NetBackup Virtual Appliance supported features
3. About the NetBackup Virtual Appliance documentation
4. Known limitations of the NetBackup Virtual Appliance 3.1 release
5. Operational Notes for the NetBackup Virtual Appliance 3.1 release
6. NetBackup Virtual Appliance 3.1 new features, enhancements, and changes
Preparing to deploy the appliance
1. NetBackup Virtual Appliance product files (OVF templates)
2. NetBackup Virtual Appliance deployment methods
3. NetBackup Virtual Appliance deployment guidelines
  1. NetBackup Virtual Appliance initial deployment checklist
Deploying and configuring the appliance
1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
2. How to deploy and configure a NetBackup Virtual Appliance media server
Post initial configuration procedures
1. About modifying the NetBackup Virtual Appliance settings
2. Adding a permanent license key if an evaluation license key expires
3. Managing license keys on the NetBackup Virtual Appliance
Appliance common tasks
1. Common tasks in NetBackup Virtual Appliance
Storage management
1. About NetBackup Virtual Appliance storage configuration
Network connection management
1. About IPv4-IPv6-based network support
2. Network settings for the NetBackup Virtual Appliance
3. Configuring DNS and host name mapping for the NetBackup Virtual Appliance
4. Setting the date and time on a NetBackup Virtual Appliance
5. Configuring static routes on the NetBackup Virtual Appliance
Managing users
1. About managing NetBackup Virtual Appliance users
2. About NetBackup Virtual Appliance account types
3. Adding NetBackup Virtual Appliance users
4. Deleting NetBackup Virtual Appliance users
5. Adding NetBackup Virtual Appliance user groups
6. Deleting NetBackup Virtual Appliance user groups
7. Granting roles to NetBackup Virtual Appliance users and user groups
8. Revoking roles from NetBackup Virtual Appliance users and user groups
9. About user name and password specifications
10. Changing NetBackup Virtual Appliance user passwords
11. About password management and recovery
12. About authenticating LDAP users
13. About authenticating Active Directory users
  1. Adding an Active Directory server configuration
  2. Unconfiguring Active Directory user authentication on the NetBackup Virtual Appliance
14. About authenticating Kerberos-NIS users
  1. Adding a Kerberos-NIS authentication configuration on the NetBackup Virtual Appliance
  2. Unconfiguring Kerberos-NIS user authentication on the NetBackup Virtual Appliance
15. Generic user authentication guidelines
16. About user authorization on the NetBackup Virtual Appliance
17. Creating NetBackup administrator user accounts
18. Deleting NetBackup administrator user accounts
Using the appliance
1. About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
2. About Copilot functionality and Share management
3. About NetBackup Virtual Appliance as a VMware backup host
  1. NetBackup Virtual Appliance as backup host: component overview
  2. Notes on NetBackup Virtual Appliance as a VMware backup host
4. About running NetBackup commands from the appliance
5. About mounting a remote NFS
  1. Mounting a remote NFS drive
  2. Unmounting an NFS drive
6. About Auto Image Replication from a NetBackup Virtual Appliance
7. Generating certificates
Monitoring the appliance
1. About NetBackup Virtual Appliance alerts
2. Setting up email notifications for a NetBackup Virtual Appliance
3. Setting up SNMP notifications for a NetBackup Virtual Appliance
4. Enabling and disabling Call Home from the NetBackup and Access Appliance Shell Menu
5. Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
6. About SNMP
  1. About the Management Information Base (MIB)
7. About Call Home
  1. Understanding the Call Home workflow
  2. About the Product Improvement Program
8. About AutoSupport
9. About storage email alerts
Appliance security
1. About Symantec Data Center Security on the NetBackup Virtual Appliance
2. About data security
3. About data integrity
4. About data classification
5. About data encryption
6. About SSL usage
7. About the NetBackup Virtual Appliance intrusion detection system
8. About the NetBackup Virtual Appliance intrusion prevention system
9. Overriding the NetBackup Virtual Appliance intrusion prevention system policy
10. Re-enabling the NetBackup Virtual Appliance intrusion prevention system policy
11. Major components of the NetBackup Virtual Appliance OS
12. List of software packages included in the NetBackup Virtual Appliance OS
13. Disabled service accounts on the NetBackup Virtual Appliance
14. Vulnerability scanning of the NetBackup Virtual Appliance
15. About the appliance login banner
16. Setting the appliance login banner
  1. Creating the appliance login banner
  2. Removing the appliance login banner
17. Log Forwarding feature overview
Appliance restore
1. About appliance restore
2. Creating an appliance checkpoint from the appliance shell menu
3. Rollback to an appliance checkpoint from the appliance shell menu
4. About NetBackup Virtual Appliance factory reset
5. Factory reset best practices
6. How to factory reset the NetBackup Virtual Appliance
Decommissioning and Reconfiguring
1. About decommissioning a NetBackup Virtual Appliance
2. Decommissioning a NetBackup Virtual Appliance with the media server role
Troubleshooting
1. About troubleshooting the NetBackup Virtual Appliance
2. About contacting Technical Support
3. Determining the NetBackup Virtual Appliance serial number
4. About disaster recovery
5. About NetBackup support utilities
  1. NetBackup Domain Network Analyzer (NBDNA)
  2. NetBackup Support Utility (NBSU)
6. Troubleshooting NetBackup Virtual Appliance initial deployment issues
7. Error messages displayed on the NetBackup Virtual Appliance Shell Menu
8. NetBackup status codes applicable for NetBackup Virtual Appliance
9. Installing an EEB
10. Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
Appliance logging
1. About NetBackup Virtual Appliance log files
2. Viewing log files using the Support command
3. Where to find NetBackup Virtual Appliance log files using the Browse command
4. Enabling and disabling VxMS logging
5. Gathering device logs on a NetBackup virtual appliance
6. About forwarding logs to an external server
Commands overview
1. About the NetBackup Virtual Appliance Shell Menu
2. Logging on to the NetBackup Virtual Appliance Shell Menu
3. Using the NetBackup Virtual Appliance Shell Menu
4. About the NetBackup Virtual Appliance Shell Menu command views
Appendix A. Appliance commands
1. Appliance > Master
2. Appliance > Media
3. Appliance > ShowDedupPassword
4. Appliance > Status
5. Appliance > Configure
Appendix B. Manage commands
1. Manage > Software > Delete
2. Manage > Software > Download
3. Manage > Software > List
4. Manage > Software > LiveUpdateClients
5. Manage > Software > Install
6. Manage > Software > Share
7. Manage > Software > Readme
8. Manage > Software > Rollback
9. Manage > Software > Cancel
10. Manage > Software > DownloadProgress
11. Manage > Software > UpgradeStatus
12. Manage > Storage > Show
13. Manage > Storage > Add
14. Manage > Storage > Create
15. Manage > Storage > Delete
16. Manage > Storage > Edit
17. Manage > Storage > Monitor
18. Manage > Storage > Move
19. Manage > Storage > Remove
20. Manage > Storage > Resize
21. Manage > Storage > Scan
22. Manage > MountPoints > List
23. Manage > MountPoints > Mount
24. Manage > MountPoints > Unmount
25. Manage > License > Add
26. Manage > License > List
27. Manage > License > ListInfo
28. Manage > License > Remove
29. Manage > Certificates > Generate
30. Manage > Certificates > Delete
31. Manage > NetBackupCLI > Create
32. Manage > NetBackupCLI > Delete
33. Manage > NetBackupCLI > List
34. Manage > NetBackupCLI > PasswordExpiry
Appendix C. Monitor commands
1. Monitor > Uptime
2. Monitor > Who
3. Monitor > NetworkStatus
4. Monitor > Top
5. Monitor > MemoryStatus
6. Monitor > SDCS
7. Monitor > NetBackup
8. Monitor > Hardware
Appendix D. Network commands
1. Network > Configure
2. Network > Date
3. Network > DNS
4. Network > Gateway
5. Network > Hostname
6. Network > Hosts
7. Network > IPv4
8. Network > IPv6
9. Network > NetStat
10. Network > NTPServer
11. Network > Ping
12. Network > SetProperty
13. Network > Show
14. Network > TimeZone
15. Network > TraceRoute
16. Network > Unconfigure
17. Network > WANOptimization
Appendix E. Reports commands
1. Reports > Deduplication
2. Reports > Process
Appendix F. Settings commands
1. Settings > Deduplication
2. Settings > LifeCycle
3. Settings > LiveUpdateServer
4. Settings > LogForwarding
5. Settings > NetBackup
6. Settings > Password
7. Settings > SystemLocale
8. Settings > Share
9. Settings > Notifications > LoginBanner
10. Settings > Security > Authentication > LDAP
11. Settings > Security > Authentication > ActiveDirectory
12. Settings > Security > Authentication > Kerberos
13. Settings > Security > Authentication > LocalUser
14. Settings > Security > Authorization
15. Settings > Sysctl
16. Settings > Alerts > CallHome
17. Settings > Alerts > SNMP
18. Settings > Alerts > Email
19. Settings > Alerts > Hardware
Appendix G. Support commands
1. Support > Checkpoint
2. Support > DataCollect
3. Support > Disk
4. Support > Errors
5. Support > FactoryReset
6. Support > InfraServices
7. Support > iostat
8. Support > Logs
9. Support > Maintenance
10. Support > Messages
11. Support > NBDNA
12. Support > nbperfchk
13. Support > NBSU
14. Support > Processes
15. Support > Reboot
16. Support > Service
17. Support > Shutdown
18. Support > Storage SanityCheck
19. Support > Storage Reset
20. Support > Test

Name

Main > Settings > Alerts > CallHome — Manage CallHome settings.

SYNOPSIS

CallHome Disable

CallHome Enable

CallHome NBInventory Disable

CallHome NBInventory Enable

CallHome Proxy Add name port [username] [passwd]

CallHome Proxy Disable

CallHome Proxy DisableTunnel

CallHome Proxy Enable

CallHome Proxy EnableTunnel

CallHome Registration Show

CallHome Show

CallHome Test

DESCRIPTION

You can use the CallHome Enable and CallHome Disable commands to instruct the appliance whether or not to send the appliance health status to Veritas Technical Support. Veritas uses the health status to automatically open Support cases to resolve problems faster. The functionality is enabled by default.

You can use the CallHome NBInventory Enable and CallHome NBInventory Disable commands to instruct the appliance whether or not to send installation deployment and product usage information to Veritas for use in the Product Improvement Program. The functionality is enabled by default.

In addition, you can use the CallHome Proxy command to specify proxy server information. If your appliance environment has a proxy server between the environment and external Internet access, you must enable the proxy settings on the appliance. The proxy settings include both a proxy server and a port. The proxy server must accept https connections from the Veritas Call Home server. This feature is disabled by default. To use this feature, the proxy server on your site must be able to handle https requests.

OPTIONS

CallHome Disable: Disable the Call Home feature. Disabling Call Home also disables the Product Improvement Program.

CallHome Enable: Enable the Call Home feature. Enabling the feature lets you send the health status of the appliance to Veritas Technical Support. In case of any failure, Veritas Technical Support uses this information to resolve the issue.

CallHome NBInventory Disable: Disable the Product Improvement Program. Disabling the program prevents Veritas from capturing installation deployment and product usage information from your appliance.

CallHome NBInventory Enable

Enable the Product Improvement Program. Enabling the program allows Veritas to capture installation deployment and product usage information. The information that Veritas receives becomes part of a continuous quality improvement program that helps Veritas understand how customers configure, deploy, and use the product.

You cannot enable the Product Improvement Program if Call Home is disabled.

CallHome Proxy Add name port [username] [passwd]

Add a proxy server to the appliance. Here, name is the name of the proxy server that is either the TCP/IP address or the fully qualified name of the proxy server. Port is the proxy port number on the proxy server. The [username] is the name of the user for the proxy server authentication and [passwd] is the password for the proxy server authentication.

If you do not add "http(s):" at the start of the server name then by default http:// is added to it.

CallHome Proxy Disable: Disable the use of the proxy server settings.

CallHome Proxy DisableTunnel: Disable SSL tunneling for the proxy server.

CallHome Proxy Enable: Enable the use of the proxy server settings.

CallHome Proxy EnableTunnel: Enable SSL tunneling for the proxy server.

CallHome Registration Show: View registration details for the appliance and the link to the MyAppliance portal to register and edit contact information.
Note:
The NetBackup Virtual Appliance is not currently supported for registration. Visit the MyAppliance portal to see the latest information about supported appliance models.

CallHome Show: View the Call Home and proxy settings that are currently configured for your appliance.

CallHome Test: Validate whether or not the appliance is able to send Call Home information to Veritas Technical Support.

EXAMPLES

The following example demonstrates how to add a proxy server to your appliance and the confirmation message that is returned.

Settings> Alerts> CallHome Proxy Add abc123.com 1234

Successfully set proxy server

The following example demonstrates how to disable the Call Home proxy server and the confirmation message that is returned.

Settings> Alerts> CallHome Proxy Disable

Successfully disabled proxy

The following example demonstrates how to disable SSL tunneling for the Call Home proxy server and the confirmation message that is returned.

Settings>  Alerts> CallHome Proxy DisableTunnel
- [Info] Successfully added proxy tunnel flag
Successfully set proxy tunneling

The following example demonstrates how to add a proxy server to your appliance and the confirmation message that is returned.

Settings> Alerts> CallHome Proxy Enable

Proxy enabled successfully

The following example demonstrates how to enable SSL tunneling for the Call Home proxy server and the confirmation message that is returned.

Settings>  Alerts> CallHome Proxy EnableTunnel
- [Info] Successfully added proxy tunnel flag
Successfully set proxy tunneling

Note:

NBInventory refers to the NetBackup Product Improvement Program