InfoScale™ 9.0 Installation and Upgrade Guide - Windows

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
Platform: Windows
  1. Preinstallation and planning
    1.  
      About the Arctera InfoScale product suite
    2.  
      Supported hardware and software
    3.  
      Disk space requirements
    4.  
      Installation requirements
    5.  
      Requirements for installing InfoScale Storage in a Microsoft Failover Cluster
    6.  
      Recommendations and best practices
    7. About InfoScale licenses
      1.  
        Licensing notes
      2.  
        vxlicrep command
      3.  
        About Arctera License Audit Tool
    8.  
      About telemetry data collection in InfoScale
    9.  
      About InfoScale and UEFI Secure Boot
  2. Installing the Arctera InfoScale products
    1.  
      About installing the InfoScale products
    2.  
      About the co-existence of InfoScale products
    3.  
      Installing the server components using the installation wizard
    4.  
      Applying the selected installation and product options to multiple systems
    5.  
      Installing the server components using the command-line installer
    6.  
      Parameters for Setup.exe
    7.  
      Available product options and supported DMP DSMs
    8.  
      Registering the InfoScale Storage resource DLLs
    9.  
      Installing the client components
    10.  
      Configure Key Management Server (KMS) for volume encryption
  3. Upgrading the InfoScale products
    1. Preparing the systems for an upgrade
      1.  
        About the supported upgrade paths and the supported minimum product versions
      2.  
        General preparations
      3.  
        Recommendations and considerations for product upgrade
    2. Performing the product upgrade
      1. Upgrading SFW or SFW Basic in a non-clustered environment
        1.  
          Preparing the primary site for upgrade in a non-clustered SFW environment
      2. Upgrading SFW or SFW Basic in a Windows Server Failover Cluster environment
        1.  
          Preparing the secondary site for upgrade in a Windows Server Failover Cluster environment
        2.  
          Failing over application to secondary site
        3.  
          Preparing the primary site for upgrade in a Windows Server Failover Cluster environment
      3.  
        Upgrading VCS
      4. Upgrading SFW HA
        1.  
          Preparing the primary and secondary sites for upgrade in a Volume Replicator environment
        2.  
          Associating the replication logs and starting the replication
        3.  
          Re-enabling Volume Replicator in a VCS cluster
      5.  
        Upgrading DMP
    3.  
      About transitioning between the InfoScale products
  4. Performing the post upgrade tasks
    1.  
      Deployment scenarios and applicable post upgrade tasks
    2.  
      Re-enabling Volume Replicator in a non-clustered environment
    3.  
      Re-enabling Volume Replicator in a Microsoft failover cluster environment
    4.  
      Reconnecting DMP DSM paths after the upgrade
    5.  
      Reconfiguring the Veritas InfoScale Messaging Service
    6.  
      Importing the configured rules
    7.  
      Upgrading clusters for stronger security
    8.  
      Reinstalling the custom agents
    9.  
      Including custom resources
  5. Administering the InfoScale product installation
    1.  
      Adding or removing product options
    2.  
      Managing InfoScale licenses
    3.  
      Managing the Arctera Telemetry Collector
    4.  
      Repairing an InfoScale product installation
    5.  
      About reinstalling InfoScale products
  6. Uninstalling the InfoScale products
    1.  
      About uninstalling the InfoScale products
    2.  
      Uninstalling the InfoScale products using the installation wizard
  7. Performing application upgrades in an InfoScale environment
    1. Upgrading Microsoft SQL Server
      1. Upgrading to later versions of SQL Server
        1.  
          Upgrading SQL Server on the first cluster node
        2.  
          Upgrading SQL Server on additional failover nodes
        3.  
          Creating the new SQL Server service group
    2. Upgrading Oracle
      1.  
        Performing the post upgrade tasks
      2.  
        Associating the updated Oracle database with the listener
      3. Configuring the Oracle database and listener to use the virtual IP address
        1.  
          Setting the dispatchers parameter in PFILE
        2.  
          Setting the dispatchers parameter in SPFILE
      4.  
        Configuring Oracle and listener services
      5.  
        Modifying the ServiceName attribute for the netlsnr resource
    3. Upgrading application service packs in an InfoScale environment
      1. Upgrading the SQL Server service packs
        1.  
          Upgrading SQL Server to a compatible service pack
  8. Appendix A. Services and ports
    1.  
      InfoScale ports and services
  9. Appendix B. Migrating from a third-party multi-pathing solution to DMP
    1.  
      Migrating from EMC PowerPath
    2. Migrating from Hitachi Dynamic Link Manager (HDLM)
      1.  
        Uninstalling HDLM in a non-clustered environment
      2.  
        Uninstalling HDLM in a clustered (MSCS or VCS) environment
    3.  
      Configuring DMP for Active/Active load balancing in a cluster

About telemetry data collection in InfoScale

The Arctera Telemetry Collector is used to collect licensing and platform related information from InfoScale products as part of the Arctera Product Improvement Program. The Arctera Telemetry Collector sends this information to an edge server.

The information collected helps identify how customers deploy and use the product, and enables Arctera to manage customer licenses more efficiently. The edge server does not collect any private information and only uses information specific to product, licensing, and platform (which includes operating system and server hardware).

Table: Information sent by the collector

Category

Attributes

Product

  • Telemetry data version

  • Cluster ID

  • Product version

  • Time stamp

Licensing

  • Product ID

  • Serial number

  • Serial ID

  • License meter

  • Fulfillment ID

  • Platform

  • Version

  • SKU type

  • VXKEYLESS

  • License type

  • SKU

Operating system

  • Platform name

  • Version

  • TL number

  • Kernel/SRU

Server hardware

  • Architecture

  • CPU op-mode(s)

  • CPU(s)

  • Core(s) per socket

  • Thread(s) per core

  • Socket(s)

  • Vendor ID

  • CPU model name

  • CPU frequency

  • Hypervisor vendor

  • Memory

By default, the Arctera Telemetry Collector will collect telemetry data every Tuesday at 1:00 A.M. as per the local system time. The time and interval of data collection can be customized by the user if required.

You can configure an edge server while installing or upgrading the product using the command line interface.

See Installing the server components using the command-line installer.

You can also manage the Arctera Telemetry Collector on each of your servers by using the TelemeteryCollector.exe command.

See Managing the Arctera Telemetry Collector.

Note:

You can only configure the Arctera Telemetry Collector, if you install or upgrade to Arctera InfoScale 9.0 using the command line interface.

Telemetry data collection has not been made available for products installed or upgraded using the wizard in 9.0.

Configure the firewall policy such that the ports required for telemetry data collection are not blocked. Refer to your respective firewall or OS vendor documents for the required configuration.