Cluster Server 7.4.2 Bundled Agents Reference Guide - Windows

Last Published:
Product(s): InfoScale & Storage Foundation (7.4.2)
Platform: Windows
  1. Introducing VCS bundled agents
    1.  
      About VCS bundled agents
    2.  
      Resources and their attributes
    3.  
      Modifying agents and their resources
    4. Attributes
      1.  
        Attribute data types
      2.  
        Attribute dimensions
    5. Categories of bundled agents
      1.  
        Storage agents
      2.  
        Network agents
      3.  
        FileShare agents
      4.  
        Services and applications agents
      5.  
        VCS infrastructure and support agents
    6.  
      Which agents should I use?
  2. Storage agents
    1.  
      About Storage agents for VCS
    2. DiskReservation (DiskRes) agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    3. Mount agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configurations
    4. Volume Manager Diskgroup (VMDg) agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    5. MountV agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
    6. VVRSnap agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    7. VMwareDisks agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attributes
      5.  
        Sample configuration
    8. VMNSDg agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    9. NativeDisks agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    10.  
      AWS EBSVol agent
    11.  
      AzureDisk agent
    12.  
      GoogleDisk agent
  3. Network agents
    1.  
      About network agents
    2. NIC agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    3. IP agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definitions
      5.  
        Attribute definitions
      6.  
        Sample configuration
    4. IPv6 agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
    5. Lanman agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5. Attribute definitions
        1.  
          Updating manual DNS entries
        2.  
          Updating DNS servers
      6.  
        Sample configurations
    6.  
      AWSIP agent
    7.  
      AzureIP agent
    8. AzureDNSZone agent
      1.  
        Prerequisites
      2.  
        Dependencies
      3.  
        Agent functions
      4.  
        State definitions
      5.  
        Attributes
      6.  
        Resource type definition
      7.  
        Samples configurations
      8.  
        Delegating a domain to Azure DNS
    9.  
      GoogleIP agent
  4. FileShare agents
    1.  
      About FileShare agents
    2. FileShare agent
      1.  
        Dependencies
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        About ForceControl function
      5.  
        Resource type definition
      6.  
        Attribute definitions
      7.  
        Sample configuration
    3. CompositeFileShare agent
      1.  
        Dependencies
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        About ForceControl function
      5.  
        Resource type definition
      6.  
        Attribute definitions
      7.  
        Sample configuration
  5. Services and applications agents
    1.  
      About services and application agents
    2. Internet Information Services agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5. Sample configurations
        1.  
          Sample configuration I
        2.  
          Sample configuration II
    3. GenericService agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    4. ServiceMonitor agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configurations
    5. Process agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    6. MSMQ agent
      1.  
        Dependencies
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
    7.  
      AzureAuth agent
  6. VCS infrastructure and support agents
    1.  
      About VCS infrastructure and support agents
    2. NotifierMngr agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    3. Registry Replication (RegRep) agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5. Attribute definitions
        1.  
          Excluding keys
        2.  
          Configuring registry keys
        3.  
          Ignoring subkeys
      6.  
        Sample configuration
    4. Proxy agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configurations
    5. Phantom agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Attribute definitions
      4.  
        Sample configuration
    6. FileNone agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    7. ElifNone agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    8. FileOnOff agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    9. FileOnOnly agent
      1.  
        Agent functions
      2.  
        State definitions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    10. RemoteGroup agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        State definitions
      4.  
        Resource type definition
      5. Attribute definitions
        1.  
          About the ControlMode attribute
      6. Sample scenario
        1.  
          Service group behavior
  7. VCS hardware replication agent for NetApp
    1.  
      About hardware replication agents for NetApp
    2. NetApp Filer agent
      1.  
        Agent function
      2.  
        Resource type definition
      3.  
        Attribute definitions
      4.  
        Sample configuration
    3. NetApp SnapDrive agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        Resource type definition
      4.  
        Attribute definitions
      5.  
        Sample configuration
    4. NetApp SnapMirror agent
      1.  
        Dependency
      2.  
        Agent functions
      3.  
        Action function
      4.  
        Resource type definition
      5.  
        Attribute definitions
      6.  
        Sample configuration
  8. Troubleshooting bundled agents
    1.  
      About troubleshooting bundled agents
    2.  
      VCS logging
    3. Troubleshooting storage agents
      1.  
        Disk Reservation agent error messages
      2.  
        Mount agent error messages
      3.  
        Volume Manager (VMDg) agent error messages
      4.  
        MountV agent error messages
    4. Troubleshooting network agents
      1.  
        NIC agent error messages
      2.  
        IP agent error messages
      3.  
        Lanman agent error messages
    5. Troubleshooting FileShare agents
      1.  
        FileShare agent error messages
      2.  
        CompositeFileShare agent error messages
    6. Troubleshooting services and application agents
      1.  
        IIS agent error messages
      2.  
        GenericService agent error messages
      3.  
        ServiceMonitor agent error messages
      4.  
        Process agent error messages
      5.  
        MSMQ agent error messages
    7. Troubleshooting infrastructure and support agents
      1.  
        Notifier Manager agent error messages
      2.  
        Registry Replication agent error messages
      3.  
        Proxy agent error messages
      4.  
        Phantom agent error message
      5.  
        FileNone agent error message
      6.  
        ElifNone agent error message
      7.  
        FileOnOff agent error messages
      8.  
        FileOnOnly agent error messages
    8.  
      Troubleshooting NetApp agents

Mount agent error messages

Unable to get the arguments

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Drive path not specified

Incorrect or no value specified for the MountPath attribute.

Recommended Action: Verify that the configuration definition for the MountPath attribute specifies the correct mount path.

Partition number not specified

Incorrect or no value specified for the PartitionNo attribute.

Recommended Action: Verify that the configuration definition for the PartitionNo attribute specifies the correct partition number.

Drive signature not specified

Incorrect or no value specified for the Signature attribute.

Recommended Action: Verify that the configuration definition for the Signature attribute specifies the correct disk signature.

Invalid disk signature (disk_signature) specified

Incorrect value specified for the Signature attribute.

Recommended Action: Verify that the configuration definition for the Signature attribute specifies the correct disk signature.

Invalid Child mount path specified

Incorrect value specified for the MountResName attribute.

Recommended Action: Verify that the configuration definition for the MountResName attribute specifies the correct resource name.

Invalid disk (disk_no) or partition(partiton_no) number specified. Error : Error_code

Invalid values specified for disk signature or partition number.

Recommended Action: See the corresponding error code for more information.

Cannot find the disk (disk_no) with signature disk_signature in the system.

Error : Error_code

The agent cannot find the specified disk with the given signature.

Recommended Action: See the corresponding error code for more information.

The specified disk (disk_no) with signature disk_signature is a dynamic disk.

Error : Error_code

The specified disk signature belongs to a dynamic disk, which is not supported by the agent.

Recommended Action: Verify that all disks configured using the Mount agent are basic disks. Verify the correct disk signatures are specified in the configuration definition of the agent. To configure dynamic disks, use the MountV agent.

Could not find the type of the child mount mount_path. Error : Error_code

The agent could not find the specified child mount

Recommended Action: Verify the configuration definition for the specified child mount. Make sure the specified mount exists.

Child mount mount_path is not a drive letter. Only one of level dependency is specified by the Mount agent. Mount resource at bottom should be a drive letter mount.

The agent is unable to resolve the specified drive letter.

Recommended Action: Verify the value specified for the MountResName attribute does not have another dependency of a mount path.

Could not find the type of the mount mount_path. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to check whether the drive letter drive_letter is assigned or not. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

The specified drive letter drive_letter is a system drive.

Recommended Action: Specify a drive path other than the one for the system drive.

Child mount resource is not specified or configured

Incorrect value specified for the MountResName attribute.

Recommended Action: Verify that the configuration definition for the MountResName attribute specifies the correct resource name.

Invalid folder mount path (mount_path) specified

Recommended Action: Verify the value specified for folder mount is correct.

Invalid mount.

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to gather Volumes Information on the system.Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to create the Volume object for DiskNo = disk_no, PartitionNo = partition_no.

Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to get the Volume name for DiskNo = disk_no, PartitionNo = partition_no.

Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to gather folder mount information for all the volumes. Error : Error_code. Volumes information could be incomplete.

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to find the Volume for Volume Name = volume_name. Error : Error_code. Volumes information could be incomplete.

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to find the folder mount information for Volume Name = volume_name.

Error : Error_code. Volumes information could be incomplete.

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

There is/are folder mount(s) mounted on the same drive. Folder mount = folder_mount.

Error :Error_code. Volumes information could be incomplete.

More than one folders are mounted on the same drive.

Recommended Action: Make sure no additional folders are mounted on the specified drive.

The configured Volume is also mounted as a drive letter. Failed to get the Drive letter.

Error : Error_code

Recommended Action: Unmount the volume or specify another volume information.

The configured Volume is also mounted as a drive letter drive_letter.

Recommended Action: Unmount the volume or specify another volume information.

Validate disk partition failed. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Could not find the Disk with number disk_no. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Unable to lock the volume. Disk No. = disk_no, PartitionNo = partition_no. Error : Error_code

The agent could not lock the volume while dismounting, indicating a potential hardware error or that other applications are accessing the volume.

Recommended Action: Verify that no other applications, including Windows Explorer, are accessing the volume. Verify the installed disk and the configured partition. Set the ListApplications attribute to 1 to obtain a list of applications that are accessing the volume.

Failed to unlock the volume. Disk No. = disk_no, PartitionNo =partition_no. Error : Error_code

The agent could not unlock the volume while dismounting, indicating a potential hardware error or that other applications are accessing the volume.

Recommended Action: Ensure that no other applications, including Windows Explorer, are accessing the volume. Verify the installed disk and the configured partition. Contact Veritas Technical Support if the problem persists.

Failed to mount the volume. Disk No. = disk_no, PartitionNo =partition_no. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to dismount the volume. Disk No. = disk_no, PartitionNo =partition_no.

Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Could not access the volume. Disk No. = disk_no, PartitionNo = partition_no

Mount Path = Mount_path. Error : Error_code

The specified device path is inaccessible, indicating a potential hardware error.

Recommended Action: Verify the installed disk and the configured partition. Also make sure no other application is accessing the volume. Set the ListApplications attribute to 1 to obtain a list of applications that are accessing the volume.

Failed to unmount the volume. Disk No. = disk_no, PartitionNo = partition_no

Mount Path = Mount_path. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

File system is dirty. Cannot online the resource. Unmounting the volume.

Error : Error_code

The filesystem at the specified driver letter or mount path is not clean.

Recommended Action: Set the AutoFSClean to 1 if you want the agent to clean the filesystem. Otherwise, clean the filesystem manually.

Drive letter drive_letter is not assigned Exit code : Exit_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to flush the Volume. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to get the application log information. Error : Error_code

The agent could not find the name of the application accessing the volume.

Recommended Action: See the corresponding error code for more information. Contact Veritas Technical Support if the problem persists.

Volumes information mismatched. Name1 = vol1_name, Name2 = vol2_name

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Unable to unmount the volume so cannot failover.

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to add the administrative share. Error : Error_code

The agent could not assign the default administrative share for the configured drive letter.

Recommended Action: Verify that no administrative share for the drive letter exists.

Failed to delete the administrative share. Error : Error_code

The agent could not remove the administrative share assigned during the online operation.

Check disk failed. Cannot say properly online so unmounting the volume. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to check whether the file system is dirty. Cannot online the resource. Unmounting the volume. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

The volume is already mounted as drive_letter (drive letter). Please correct the mount path. Error : Error_code

The target volume is mounted as a directory on an NTFS folder. The Mount agent does not support this configuration.

Please check whether the specified mount path is a removable media or network drive.

Recommended Action: Make sure the specified mount path is not a removable media or a network drive.

Unable to unmount the volume as there are applications that are still using the volume for WRITE. Please set ListApplication attribute to 1(if not set) to log the application names

The specified volume is being accessed by other applications.

Recommended Action: Set the ListApplications attribute to 1 to obtain a list of applications that are accessing the volume.

The volume (vol_name) is unmounted unexpectedly.

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

The base volume (vol_name) is not a NTFS volume

The specified mount point for the volume does not reside on an NTFS-formatted volume.

Recommended Action: Reset the attribute MountPath to point to an NTFS-formatted volume.

Mount path Mount_path does not exist

Invalid or incorrect mount path specified for the MountPath attribute.

Recommended Action: Verify that the configuration definition for the MountPath attribute specifies the correct mount path.

Failed to find the volume (vol_name) in the list. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to find whether the base volume (vol_name) is NTFS or not. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Failed to get the volume name(GUID) for guid. Error : Error_code

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.

Error occurred while getting the drive letter(drive_letter) information.

This is a VCS internal error.

Recommended Action: Contact Veritas Technical Support.