Enterprise Vault™ Setting up Skype for Business Archiving

Last Published:
Product(s): Enterprise Vault (12.3)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Skype for Business Archiving
    1.  
      About Skype for Business Archiving
    2.  
      Skype for Business Archiving overview
    3.  
      About Skype for Business Archiving licensing
  3. Installing Skype for Business Archiving
    1.  
      About installing Enterprise Vault Skype for Business Archiving components
  4. Configuring Skype for Business Archiving
    1.  
      Steps to configure Skype for Business Archiving
    2.  
      Managing data in the Skype for Business archiving database
    3.  
      Creating the archive
    4.  
      Roles-based administration (RBA) and Skype for Business Archiving
    5.  
      Assigning the permissions required for exporting conversations from Skype for Business
    6.  
      Configuring Skype for Business Archiving using the wizard
    7. Configuring Skype for Business Archiving manually
      1. Configuring an SMTP Archiving task
        1.  
          About the SMTP holding folder
        2.  
          Changing the location of the holding folder in a site where only Skype for Business Archiving is configured
        3.  
          Changing the location of the holding folder in a site where both Skype for Business Archiving and SMTP Archiving are configured
        4.  
          Keeping safety copies of archived conversations
        5.  
          Archiving task summary reports
      2. Configuring retention categories
        1. How to plan settings for retention categories
          1.  
            About retention plans
      3. Adding a new Skype for Business Archiving target
        1.  
          Adding a new Skype for Business Archiving target using the Administration Console
        2.  
          Adding a new Skype for Business Archiving target using PowerShell
    8. Editing a Skype for Business Archiving target
      1.  
        Editing a Skype for Business Archiving target using the Administration Console
      2.  
        Editing a Skype for Business Archiving target using PowerShell
    9. Listing available Skype for Business Archiving targets
      1.  
        Listing available Skype for Business Archiving targets using the Administration Console
      2.  
        Listing available Skype for Business Archiving targets using PowerShell
    10. Deleting Skype for Business Archiving targets
      1.  
        Disabling a Skype for Business target
      2.  
        Checking that all exported conversations have been archived
      3.  
        Deleting Skype for Business archiving targets
    11.  
      Monitoring Skype for Business processes
    12.  
      Generating usage reports for Skype for Business Archiving
    13. Changing the Enterprise Vault server used to archive Skype for Business conversations
      1.  
        About permissions
      2.  
        Updating the Skype for Business target to use a new Enterprise Vault server
      3.  
        Stopping the SMTP Archiving task on the old Enterprise Vault server
    14. Using Compliance Accelerator or Discovery Accelerator with Skype for Business Archiving
      1.  
        Ensuring that the Accelerator products can get the SIP addresses of the Skype for Business users
      2.  
        Ensuring that Compliance Accelerator can determine the correct direction of travel of the Skype for Business conversations
  5. Appendix A. PowerShell cmdlets for Skype for Business
    1.  
      About the Skype for Business cmdlets
    2.  
      Running the Skype for Business cmdlets
    3.  
      Get-EVSkypeForBusinessTarget
    4.  
      New-EVSkypeForBusinessTarget
    5.  
      Remove-EVSkypeForBusinessTarget
    6.  
      Set-EVSkypeForBusinessTarget

About the SMTP holding folder

Each SMTP Archiving task must have its own holding folder. Enterprise Vault exports conversations from Skype for Business as .eml files into the holding folder for the archiving task to process.

The holding folder path must comply with the following conditions:

  • The folder must be on a local drive.

  • You cannot specify a UNC path for the folder.

  • The maximum permitted length of folder path is 207 characters.

  • DBCS characters and non-ANSI characters are not permitted in the folder path.

The account under which the SMTP Archiving task runs must have full access to the holding folder. As this folder may contain sensitive data, ensure that other accounts do not have access or inherit access to this folder.

The holding folder should be excluded from virus scanning.

The holding folder is organized according to the time at which conversation files are placed in the folder. Time is specified as UTC time. For example:

Root (Holding folder)
   26 (day of month)
      15 (hour)
         30 (min)
            20161014102249877_1_p2p.eml (actual conversation)
            20161014102337777_1_conf.eml

If the archiving task cannot archive a conversation file, it moves the file to a folder named Failed in the holding folder. In the Failed folder, subfolders for day, hour, and minute are created as needed. The conversation file is placed in the appropriate minute folder.

The following procedures describe how to change the location of the holding folder.