Veritas InfoScale™ Operations Manager 7.0 Installation and Configuration Guide

Last Published:
Product(s): InfoScale & Storage Foundation (7.0)
Platform: AIX,Linux,Solaris,Windows
  1. Section I. Installing and configuring Veritas InfoScale Operations Manager
    1. Planning your Veritas InfoScale Operations Manager installation
      1.  
        About Veritas InfoScale Operations Manager
      2. Downloading Veritas InfoScale Operations Manager 7.0
        1.  
          Downloading Management Server files
        2.  
          Downloading managed host files
      3.  
        Using the product documentation
      4.  
        Host considerations for installing Veritas InfoScale Operations Manager
      5. Typical Veritas InfoScale Operations Manager deployment configuration
        1.  
          Centralized management of Storage Foundation High Availability hosts
      6.  
        Veritas InfoScale Operations Manager 7.0 installation overview
      7.  
        Choosing a Management Server host
      8.  
        Choosing the managed hosts
    2. System requirements
      1.  
        Operating system requirements
      2. Third-party required libraries
        1.  
          32-bit SNIA Common HBA API required on Windows hosts
      3. System resource requirements
        1.  
          About space estimation for data logs
        2.  
          About the frequency of managed host, enclosure and switch information discovery
      4.  
        Supported hardware
      5.  
        Web browser requirements
      6. Network and firewall requirements
        1.  
          Internet Protocol version requirements
      7.  
        Proxy server requirements
    3. Installing, upgrading, and uninstalling Veritas InfoScale Operations Manager
      1.  
        Packages included in Veritas InfoScale Operations Manager
      2. About installing Management Server
        1.  
          Installing Management Server on Linux
        2.  
          Installing Management Server on Windows
      3.  
        Verifying Management Server installation on Linux
      4.  
        Verifying Management Server installation on Windows
      5.  
        Configuring Veritas InfoScale Operations Manager on Linux and Windows
      6. About installing managed host
        1.  
          Installing managed host on UNIX/Linux
        2.  
          Installing managed host on Windows
        3.  
          Installing managed host through Solaris JumpStart
        4.  
          About cloning virtual machines
        5.  
          About migrating virtual machines
      7.  
        Verifying managed host installation on UNIX
      8.  
        Verifying managed host installation on Windows
      9. About upgrading Management Server
        1.  
          Upgrading Management Server on Linux
        2.  
          Upgrading Management Server on Windows
        3.  
          Migrating the managed hosts to 2048-bit certificate
      10. About backing up and restoring Veritas InfoScale Operations Manager data
        1.  
          Taking regular backups of Veritas InfoScale Operations Manager data on Linux
        2.  
          Backing up Veritas InfoScale Operations Manager data on Linux before upgrading to version 7.0
        3.  
          Restoring backed up data on Linux
        4.  
          Taking regular backups of Veritas InfoScale Operations Manager data on Windows
        5.  
          Backing up Veritas InfoScale Operations Manager data on Windows before upgrading to version 7.0
        6.  
          Restoring backed up data on Windows
      11. About upgrading managed hosts to Veritas InfoScale Operations Manager 7.0
        1.  
          Upgrading managed host using the console
        2.  
          Upgrading managed host on UNIX/Linux using operating system commands
        3.  
          Upgrading managed host on Windows using the installer package
      12.  
        Verifying the version of Management Server in the console
      13.  
        Verifying the version of a managed host in the console
      14.  
        Uninstalling Management Server on Linux
      15.  
        Uninstalling Management Server on Windows
      16.  
        Uninstalling managed host on UNIX
      17.  
        Uninstalling managed host on Windows
    4. Configuring Veritas InfoScale Operations Manager in a high availability and disaster recovery environment
      1. Configuring Veritas InfoScale Operations Manager in HA environment
        1. Configuring a new Veritas InfoScale Operations Manager installation in high availability environment
          1.  
            Prerequisites for configuring a new Management Server in high availability environment
          2.  
            Performing initial configuration of Management Server in HA environment
          3.  
            Creating the base service groups for HA configuration
          4.  
            Completing the configuration of a Management Server installation in HA environment
        2. Configuring an existing Veritas InfoScale Operations Manager installation in high availability environment
          1.  
            Prerequisites for configuring an existing Management Server in high availability environment
          2.  
            Modifying the default IP address and host name of the existing Management Server
      2. Configuring Management Server in one-to-one DR environment
        1.  
          Prerequisites for configuring a Management Server in DR environment
        2.  
          Performing initial configuration of Management Server installation in DR environment
        3.  
          Creating the base service groups for DR configuration
        4.  
          Enabling DR configuration
      3. Configuring Veritas InfoScale Operations Manager in high availability and disaster recovery environment
        1.  
          Prerequisites for configuring a Management Server in Symmetrical DR environment
        2.  
          Performing initial configuration of Management Server installation in DR environment
        3.  
          Creating the base service groups for DR configuration
        4.  
          Enabling DR configuration
      4. About upgrading the HA or DR configurations
        1.  
          Upgrading Management Server in HA or DR environment
      5. About upgrading the DR configurations
        1.  
          Upgrading Management Server in DR environment
      6.  
        Removing the high availability configuration
    5. Installing and uninstalling Veritas InfoScale Operations Manager add-ons
      1.  
        About deploying Veritas InfoScale Operations Manager add-ons
      2.  
        Downloading a Veritas InfoScale Operations Manager add-on
      3. Uploading a Veritas InfoScale Operations Manager add-on to the repository
        1.  
          Upload Solutions to Repository panel options
      4. Installing a Veritas InfoScale Operations Manager add-on
        1.  
          Install - Download Add-on panel options
        2.  
          Install - Select hosts panel options for add-ons
      5. Uninstalling a Veritas InfoScale Operations Manager add-on
        1.  
          Uninstall panel options
      6. Removing a Veritas InfoScale Operations Manager add-on from the repository
        1.  
          Remove panel options
      7. Canceling deployment request for a Veritas InfoScale Operations Manager add-on
        1.  
          Cancel Deployment Request panel options
      8. Installing a Veritas InfoScale Operations Manager add-on on a specific managed host
        1.  
          Install panel options
      9. Uninstalling a Veritas InfoScale Operations Manager add-on from a specific managed host
        1.  
          Uninstall panel options
      10.  
        Enabling a Veritas InfoScale Operations Manager add-on on a specific managed host
      11.  
        Disabling a Veritas InfoScale Operations Manager add-on from a specific managed host
      12.  
        Refreshing the repository
      13.  
        Restarting the web server
  2. Section II. Setting up the Management Server environment
    1. Basic Veritas InfoScale Operations Manager tasks
      1.  
        About the communication between the managed hosts and Management Server
      2.  
        Connecting to Veritas InfoScale Operations Manager Management Server
      3.  
        Stopping and starting the Web application
      4.  
        About the Management Server perspective
    2. Adding and managing hosts
      1. Overview of host discovery
        1.  
          How Veritas InfoScale Operations Manager discovers hosts
        2.  
          Supported features for host discovery options
      2. Overview of agentless discovery
        1.  
          About agentless discovery using the Control Host
        2.  
          About agentless discovery of remote hosts
        3.  
          Prerequisites for agentless configuration
        4.  
          How agentless discovery of a UNIX or Linux host works
        5.  
          How agentless discovery of a Windows host works
        6.  
          Requirements for agentless discovery of UNIX hosts
        7.  
          Requirements for agentless discovery of Windows hosts
        8.  
          Requirements for deep array discovery for agentless hosts
        9.  
          Commands that require the root access for agentless discovery of UNIX hosts
        10.  
          Using the privilege control software with agentless discovery of UNIX hosts
        11.  
          SSH configuration requirements for agentless discovery
        12. About installing OpenSSH on a UNIX host
          1.  
            Installing OpenSSH on AIX
          2.  
            Installing OpenSSH on Linux
          3.  
            Installing OpenSSH on Solaris
      3. Adding the managed hosts to Management Server using an agent configuration
        1.  
          Add agent hosts panel options
      4. Adding the managed hosts to Management Server using an agentless configuration
        1.  
          Add agentless hosts panel options
      5.  
        Adding managed hosts to Management Server using the Auto Configure (gendeploy.pl) script
      6. Editing the agentless host configuration
        1.  
          Edit agentless host panel options
      7.  
        Refreshing the details of the managed host
      8.  
        Removing managed hosts from the Management Server domain
    3. Setting up user access
      1.  
        About managing authentication brokers and authentication domains in the Veritas InfoScale Operations Manager domain
      2. Adding Lightweight Directory Access Protocol or Active Directory-based authentication on Management Server
        1.  
          Add LDAP/AD panel options
        2.  
          Add LDAP/AD panel options to specify the domain name
      3.  
        Unconfiguring Lightweight Directory Access Protocol or Active Directory configuration from the authentication broker
      4.  
        Enabling the authentication domain
      5.  
        Disabling the authentication domain
      6.  
        About predefined roles in Veritas InfoScale Operations Manager
      7.  
        About Organizations, objects, and roles in Veritas InfoScale Operations Manager
      8.  
        Assigning permissions to user groups for a perspective
      9.  
        Modifying permissions assigned to user groups for a perspective
      10.  
        Deleting permissions assigned to user groups on a perspective
      11.  
        Restricting users or user groups from accessing the Veritas InfoScale Operations Manager console
      12.  
        Example: Managing user access in Veritas InfoScale Operations Manager using Organizations and existing user groups
    4. Setting up fault monitoring
      1.  
        About alerts and rules
      2. Creating rules in the Management Server perspective
        1.  
          Create Rule - Select the type of fault conditions to trigger this rule panel options
        2.  
          Create Rule - Select one or more fault topics which will trigger this rule panel options
        3.  
          Create Rule - Setup notifications panel options
        4.  
          Create Rule - Enter name and description panel options
      3. Editing rules in the Management Server perspective
        1.  
          Edit Rule - Select the type of fault condition to trigger this rule panel options
        2.  
          Edit Rule - Select one or more fault topics which will trigger this rule panel options
        3.  
          Edit Rule - Setup notifications panel options
        4.  
          Edit Rule - Enter name and description panel options
      4. Deleting rules in the Management Server perspective
        1.  
          Delete Rule panel options
      5. Enabling rules in the Management Server perspective
        1.  
          Enable Rule panel options
      6. Disabling rules in the Management Server perspective
        1.  
          Disable Rule panel options
      7.  
        About faults and risks
      8. Suppressing faults in the Management Server perspective
        1.  
          Suppress Faults panel options
      9.  
        Restoring a suppressed fault in the Management Server perspective
      10. Suppressing a fault definition in the Management Server perspective
        1.  
          Suppress the fault definition panel options
      11.  
        Restoring a suppressed fault definition in the Management Server perspective
    5. Setting up virtualization environment discovery
      1.  
        About the virtualization technologies supported
      2.  
        About Control Hosts in Veritas InfoScale Operations Manager
      3.  
        Requirements for discovering vCenter and ESX servers using Veritas InfoScale Operations Manager
      4.  
        About near real-time discovery of VMware events
      5. Setting up near real-time discovery of VMware events
        1.  
          Configuring the VMware vCenter Server to generate SNMP traps
      6.  
        Configuration settings for VMware vCenter discovery
      7. Requirements for discovering the Solaris zones
        1.  
          Requirements for the zlogin utility on non-Global Zones
        2.  
          Requirements for devices exported to non-Global Zones
        3.  
          Requirements for file systems exported to non-Global Zones
      8.  
        Requirements for discovering Solaris Logical domains
      9.  
        Requirements for discovering logical partitions
      10.  
        Requirements for Microsoft Hyper-V virtualization discovery
      11.  
        Requirements for Kernel-based Virtual Machine (KVM) virtualization discovery
      12. Adding a virtualization server
        1.  
          Add Virtualization Server panel options
        2.  
          Add Virtualization Server panel options
      13. Editing a virtualization discovery configuration
        1.  
          Edit Configuration panel options
        2.  
          Edit Configuration panel options for method selection
      14. Refreshing a virtualization discovery configuration
        1.  
          Refreshing an ESX Server discovery
      15.  
        Removing a virtualization discovery configuration
      16.  
        Configuring performance metering for a VMware vCenter server
      17.  
        Disable performance metering for a VMware vCenter server
    6. Deploying hot fixes, packages, and patches
      1.  
        About deploying Veritas InfoScale Operations Manager hot fixes
      2.  
        About deploying maintenance release packages and patches
      3.  
        About deploying base release packages
      4.  
        Downloading a hot fix, package, or patch
      5.  
        Uploading a Veritas InfoScale Operations Manager hot fix or package to the repository
      6. Installing a Veritas InfoScale Operations Manager hot fix, package, or patch
        1.  
          Install - Download hot fix, package, or patch panel options
        2.  
          Install - Select hosts panel options
      7.  
        Uninstalling a Veritas InfoScale Operations Manager hot fix
      8.  
        Removing a hot fix, package, or patch from the repository
      9.  
        Canceling deployment request for a hot fix, package, or patch
      10.  
        Installing a Veritas InfoScale Operations Manager hot fix on a specific managed host
      11.  
        Uninstalling a Veritas InfoScale Operations Manager hot fix from a specific managed host
    7. Configuring Management Server settings
      1.  
        Configuring the Management Server settings
      2.  
        Configuring SMTP settings for email notifications
      3.  
        Configuring SNMP trap settings for alert notifications
      4.  
        Configuring the proxy server settings
      5.  
        Enabling the analytics gathering on Management Server
      6.  
        Setting the period for retaining the alert and the task logs in the database
      7.  
        Configuring Web server settings
      8.  
        Setting the generation time for subscribed reports
      9.  
        Configuring advance authorization settings
      10.  
        Enabling or disabling policy signatures for the data center
    8. Setting up extended attributes
      1.  
        About using extended attributes
      2.  
        Adding an extended attribute
      3.  
        Modifying an extended attribute
      4.  
        Deleting an extended attribute
    9. Downloading price tier information from SORT
      1.  
        About assigning price tiers to hosts
      2.  
        About updating the price tier information on Management Server
      3.  
        Updating the price tier information automatically on Management Server
      4.  
        Updating the price tier information manually on Management Server
    10. Managing SFHA updates
      1.  
        About managing the SFHA update information on Management Server
      2.  
        Downloading information on SFHA updates automatically from SORT
      3.  
        Viewing available SFHA updates
      4.  
        Viewing details about SFHA updates
      5.  
        Viewing a list of hosts that are missing critical SFHA hot fixes
      6.  
        Viewing the product updates for a host
      7.  
        Downloading SFHA updates
    11. Viewing information on the Management Server environment
      1.  
        Viewing the details of an add-on, hot fix, package, or patch on SORT website
      2.  
        Viewing the hosts configured in the Management Server domain
      3.  
        Viewing the details of the authentication broker and the domains associated with the broker
      4.  
        Viewing faults in the Management Server perspective
      5.  
        Viewing the faults definitions
      6.  
        Viewing details of alert logs
      7.  
        Viewing the details of rules
      8.  
        Viewing the details of active users logged in to Management Server
      9.  
        Viewing the Management Server settings
      10.  
        Viewing the list of extended attributes
      11.  
        Viewing audit information for Management Server
      12.  
        Viewing task information for the data center
      13.  
        Viewing or exporting a list of available policy signatures
  3. Appendix A. Troubleshooting
    1. Management Server (MS)
      1.  
        Veritas InfoScale Operations Manager processes running on Management Server for Linux
      2.  
        Veritas InfoScale Operations Manager services running on Management Server for Windows
      3.  
        Commands to start and stop the Veritas InfoScale Operations Manager processes on Management Server on Linux
      4.  
        Commands to start and stop the Veritas InfoScale Operations Manager processes on Management Server on Windows
      5.  
        Management Server log file locations on Linux
      6.  
        Management Server log file locations on Windows
    2. Managed host (MH)
      1.  
        Veritas InfoScale Operations Manager processes running on managed host on Unix/Linux
      2.  
        Veritas InfoScale Operations Manager services running on managed host on Windows
      3.  
        Commands to start and stop Veritas InfoScale Operations Manager processes on managed host on UNIX/Linux
      4.  
        Managed host log files
      5.  
        Agentless driver log files
      6.  
        Gathering information for troubleshooting

Upgrading Management Server in HA or DR environment

Before you upgrade, keep in mind the following:

  • In HA configuration, the SFM_Services, the SFM_SStore, and the SFM_Xprtld service groups should be online on one of the nodes of Veritas InfoScale Operations Manager in the high availability environment, which is the active node.

  • In DR configuration, the SFM_Services service group should be online on one of the nodes only, either Site A or Site B, whichever is the active node.

  • Symantec recommends that you take a backup of the Management Server database.

Note:

You must upgrade the active node before you upgrade the slave nodes.

To upgrade Management Server in HA or DR environment

  1. Follow the steps to upgrade Management Server on the active node, and then, on the slave nodes.

    After the upgrade on the active node, the SFM_Services service group, and the SFM_SStore service group, are in a frozen state.

    You must upgrade all the slave nodes before you unfreeze the service groups on the active node to prevent issues during failover.

  2. To unfreeze the service groups on the active node, run the following command:

    • On a UNIX host:

      /opt/VRTSsfmcs/config/vcs/sfmha start

    • On a Windows host:

      "installdir\VRTSsfmh\bin\perl.exe" "installdir\VRTSsfmcs\config\vcs\sfmha" start

      where, installdir is the installation directory of Management Server.

  3. In the console, verify that the SFM_Services, the SFM_SStore, and the SFM_Xprtld service groups are online on the active node.

More Information

Backing up Veritas InfoScale Operations Manager data on Linux before upgrading to version 7.0

Backing up Veritas InfoScale Operations Manager data on Windows before upgrading to version 7.0

About upgrading the HA or DR configurations

Upgrading Management Server in DR environment