Enterprise Vault.cloud™ Folder Sync 1.11 Administration Guide
- Folder Sync Overview
- Requirements for Folder Sync
- Steps to set up Folder Sync
- Preparing the Folder Sync service account
- Configuring sufficient concurrent MAPI sessions for Folder Sync
- Installing or upgrading Folder Sync
- Configuring Folder Sync
- Running and scheduling Folder Sync synchronizations
- About performing and scheduling Folder Sync synchronizations
- Performing a "Run Now" Folder Sync synchronization
- Configuring scheduled Folder Sync synchronizations
- About Folder Sync scheduling and choosing a scheduling strategy
- Creating scheduled Folder Sync synchronization events
- Selecting the mailboxes to target for scheduled Folder Sync synchronizations
- Changing the iterative restart period for scheduled Folder Sync synchronization events
- Monitoring and managing Folder Sync
- About monitoring and managing Folder Sync
- Checking the Folder Sync synchronization status from the ArchiveTools Management Console
- About the Folder Sync job list
- Viewing the Folder Sync job list
- About the Folder Sync Mailbox Report
- Viewing the Folder Sync Mailbox Report
- Disabling or enabling Folder Sync from the Administration Console
- Viewing the Folder Sync synchronization status of an account from the Administration Console
- Troubleshooting Folder Sync
Requirements for the server on which Folder Sync is installed
For optimal performance, we recommend that you install the Folder Sync application on a standalone server or standalone virtual machine. We recommend that you do not install Folder Sync on an Active Directory domain controller due to the effect on performance.
For optimal performance, we recommend that you install the Folder Sync application on a standalone server or virtual machine. We recommend that you do not install Folder Sync on an Active Directory domain controller, SQL Server computer, or Exchange server, due to the effect on performance.
If you use ArchiveTools CloudLink, you can install Folder Sync on the CloudLink server, if that server meets all of the requirements of Folder Sync. If you install CloudLink and Folder Sync on the same server, then before you run either application, log in to the associated application's service account. For example, always log in to the Folder Sync service account before you run the Folder Sync application.
The computer on which you install Folder Sync must be on the same primary domain as the Exchange Servers with which it communicates.
Table: Folder Sync server requirements specifies the other requirements for a server on which you install Folder Sync.
Note:
Some of these requirements are new for recent versions of Folder Sync. Before you upgrade Folder Sync, make sure that your server meets the latest requirements.
Table: Folder Sync server requirements
Item | Requirement |
|---|---|
Operating system | One of the following:
Note: Microsoft Windows Server 2008 R2 or 2012 R2 are recommended. Note: For Windows Server 2008 R2 and 2012 R2 you must either turn off User Account Control (UAC), or install and run Folder Sync as an administrator. |
CPU and RAM | Multi-core x86 or x64 processor with at least 4 GB RAM. 8 GB or more is recommended. |
Network connection | Fast Internet connection. |
Microsoft Outlook | Outlook 2007 or 2010 (32-bit only), with the latest Microsoft updates applied. |
Microsoft .NET Framework | Microsoft .NET Framework 3.5 SP1, or 4.0, or 4.5.1 |
Microsoft Visual C++ | Microsoft Visual C++ 2010 Redistributable Package (x86). This package installs runtime components of C Runtime (CRT), Standard C++, ATL, MFC, OpenMP and MSDIA libraries. You can obtain this package from the following Microsoft location: http://www.microsoft.com/en-us/download/details.aspx?id=5555 |
Microsoft Exchange Server Management Tools | One of the following must be installed:
|