How to troubleshoot NetBackup Enterprise Media Manager (EMM) startup issues

Article: 100037966
Last Published: 2018-05-04
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Description

 
 

NetBackup 6.x runs on Adaptive Server Anywhere (ASA) 9 with dbsrv9.

NetBackup 7.x runs on SQL Anywhere (ASA) 11 with dbsrv11.

In situations where the nbemm process is shutting down, if nbemm logging (OID 111) is set to 6 / 6, then attempt to start nbemm by executing the binary:

/usr/openv/netbackup/bin/nbemm

Following attempt to start, gather nbemm logging (OID 111) for the previous ten minutes, or whatever is an appropriate window, to capture startup.

Errors such as "schema mismatch" or DISPLAY variable startup issues may be found in the logging and can be used to devise your next steps.

 

Disclaimer: The information presented in this Process Flow is specific to troubleshooting situations where EMM is reported as being down. It is not a comprehensive Process Flow for all issues, related to EMM, but does provide basic information for moving forward with an EMM related problems.

 

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