This policy provides the guidelines governing Returns, Cancellations, Terminations & Credits relating to Veritas products and services.
This document will guide you through the processes and procedures involved with successfully renewing your Maintenance/Support for your Veritas on premise software licences and appliances in a timely manner.
This policy has been established to provide customers with flexibility to leverage their investments in Veritas software. This policy provides the guidelines under which a licensee may transfer one Veritas perpetual software Licence for a different Veritas perpetual software licence, where that licensee continues to hold the entitlement post-transfer. The following types of Licence Transfers may be offered, at the discretion of Veritas: Cross-grades, Host Transfers, Platform Transfers, Server/Processor Tier Transfers and Licence Meter Transfers. All Licence Transfer requests are subject to Veritas approval.
This policy provides guidelines for assigning licences from one customer/licensee to another company or corporate entity for any reason, including as a result of a merger or acquisition, name change or divestiture. This policy applies to all Veritas perpetual software licensed to end users and defines those situations in which the assignment of Veritas software licences to third parties is or may be permitted by Veritas.
Veritas Licence Assignment Request (LAR) Form
This policy provides the guidelines for relocating licences by a corporate end user to its parent, subsidiary or other affiliated company or to another location for that end user. This policy describes the requirements for relocating perpetual software licences within same and different price-listed geographies.
Veritas Licence Relocation Request (LRR) Form