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NetBackup 10.1 Hotfix - Vmware Backup Status 6 after Update to 10.1 (Etrack 4088660)

HotFix

Abstract

Vmware Backup Status 6 after Update to 10.1 due to very large length for excluding last unchanged disk area on a disk

Description

Veritas Bug ID:  ET 4088660

 

Version:  NetBackup 10.1 

 

Installation Location: Media Server, Client

 

Problem Description: Vmware Backup Status 6 after Update to 10.1 due to very large length for excluding last unchanged disk area on a disk

 

Issues Fixed in Version 1: 

Avoid underflow when excluding unchanged blocks by comparing to current offset instead of previous sector offset.
 

Installation Instructions: 

 

Using the NetBackup Emergency Engineering Binary (EEB) installe
https://www.veritas.com/docs/100019405

 

How to install client EEB's with VxUpdate 
https://www.veritas.com/support/en_US/doc/125240132-131571482-0/v130876036-131571482

 

Installing EEBs on a NetBackup Appliance
https://www.veritas.com/docs/100023444

 

Installing EEBs/Add-ons on a NetBackup Flex Appliance 
https://www.veritas.com/support/en_US/doc/130821112-145890001-0/v137506948-145890001

 

How to Add a VxUpdate file (SJA) to a Flex-based NetBackup Primary Server (veritas.com)
https://www.veritas.com/support/en_US/article.100053208

 

Downloads:
NB_10.1_ET4088660_1.zip
NBAPP_EEB_ET4088660-5.1.0.0-1.x86_64.rpm
VRTSflex-nb_EEB_ET4088660-10.1-1.x86_64.rpm

 

Binary Package Contents and checksums for all files (cksum):

 

File                                                             Checksum    Byte count
AMD64/libhv_vmware.dll                       1157048876    324608
linuxR_x86/libhv_vmware.so                 2867782613    470272
linuxR_x86_3.10.0/libhv_vmware.so    2867782613    470272


Recommended service state:
Stop all NetBackup services before applying this hotfix.

Applies to the following product releases

Update files

File name Description Version Platform Size

Knowledge base

1
2022-12-04

Problem After upgrading to NetBackup 10.1, some VMware backups begin failing with status 6 (the backup failed to back up the requested files). Error Message The following error will be seen in the Job Details in the Activity Monitor: Sep 16, 2022...