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NetBackup 8.2 CloudCatalyst HotFix EEB Bundle (Etrack 3981837)

HotFix Critical


This NetBackup 8.2 CloudCatalyst Hotfix EEB Bundle resolves CC Media Server issues.


This Hotfix resolves the following issues:

  • 5240 CloudCatalyst Appliance hangs every 2 weeks due to memory exhaustion
  • NVE-386 CC needs to check for revoked certificates via OCSP support in go SDK code
  • CloudCatalyst starts to experience slower writes and then eventually halts
  • Make esfs use multi-object delete request when supported
  • ESFS legacy log rotation out of principle
  • Restore from CloudCatalyst-AWS-Snowball fails with error "Image warming failed 501"
  • Backups and dups to CloudCatalyst are not progressing vxesfsd and rocksdb core dumps
  • Restore of a VMware image from a CC media server is failing.
  • [SWST] NB_D2C_AMZ_AIR_Imageshare -> NB_Cloud_DR_API -> Failed to Initialize DR In Cloud
  • Amazon backup failed with media close error 87 [SWST] NB_CC_AMZ_SS_Encrypt -> Verify_Encrypt_Enabled ->
  • Failed to verify if server side encryption has been enabled
  • Datastore will not initialize on cloud catalyst server
  • CloudCatalyst vxesfsd process corrupted on nbu 8.2.
  • [CC][Glacier]Restore a image failed with error "Image warming failed 409"
  • Upgrade to the latest fuse library (version 3.6.2)
  • Fix vxesfsd crashes by removing boost library.
  • Fix vxesfsd crashes caused by invalid value of sys_nlink.
  • Remove unnecessary/obsolete entries from the fsdb database.
  • Fix vxesfsd crashes caused by a null-pointer exception in esfs_opendir.
  • Adding ocsp check to the ocsd using VerifyPeerCertificate OCSP check will happen for every tls connection made OCSP information is retrieved from the server certificate
  • Currently esfs only uses the multi-object delete feature for Amazon.
  • Adding a check for the BulkDelete attribute in CloudProvider.xml so that esfs will use the feature for all providers known to support it.
  • Honor max log size in esfs.json for ocsd
  • Fix restore failure from AWS Snowball device
  • Restore fails with error 'Image warming failed 501'.
  • esfs_storage logs an error 'NotImplemented: This operation is not supported yet. status code: 501'
  • Improve performance and reduce memory consumption for ocsd process.
  • OCSD log tool.
  • Fix import fail error in cloud NBU(for DR).
  • Add more detailed logging for cache eviction process
  • Remove orphaned entries in file list directories
  • Switch from char arrays to std::string
  • Change log write to avoid race condition
  • Refactor requestWorker to not reuse connection after getting region. Add socket log.
  • Do not create an empty zero-byte log file on startup.
  • Add OSCP caching to remove overhead of response time slowdown from OCSP server. Setting
    the default cache time to 60 Minutes.

  • ET3982970: Cannot remove certain directories. Change rmdir logic of checking directory is empty.
    This change makes sure that directory with garbage data is able to be deleted.
    vxesfsd crashing. Set max open file to limit RocksDB memory allocation. The allocated
    RSS memory will never be larger than 1GB.

  • ET3985755: Retry when there is http conflict with aws 'operation aborted' error.

  • ET 3990062: Cache sys_ino for /data and /databases for performance
    Remove unnecessary lock for esfs_opendir for MSDP performance
    Start ocsd even if vxesfsd is already running
    Check disk usage no more than once every 10 seconds


  • EEB v10

    ET 3990062:
        Cache eviction improvements
        Skip bhd files and recently modified files during cache eviction
        If unable to reclaim enough space, consider them for eviction the next time

Read me

Versions Affected

  • NetBackup 8.2


This EEB should be installed on: Cloud Catalyst Media Servers




Installation Instructions:

1. Stop NBU services.

2. Uninstall any previous version of this EEB (3981837 versions 1

to 9) before installing version 10.

3. If not an NBU appliance, please run the EEB installer with the

create option.

4. Start NBU services.

Using the NetBackup Emergency Engineering Binary (EEB) installer

Installing EEBs on a NetBackup 52x0 / 5330 Appliance


Checksums for installed files:

File                                  Checksum           Byte count


linuxR_x86/cc_touch            3567802102    184224
linuxR_x86/cred_ioctl            4022516259    57448
linuxR_x86/dbdump            3694693263    6187056
linuxR_x86/esfs_check            4079876573    6356520
linuxR_x86/esfs_cleanup            3821130444    2506808
linuxR_x86/            2478374342    8224
linuxR_x86/esfs_reconfig        2932026258    472864
linuxR_x86/        3092537070    2103
linuxR_x86/        1989172911    7226
linuxR_x86/esfs_version.txt        3630179416    108
linuxR_x86/fsdbbackup            4107153813    11920
linuxR_x86/install-3981837        3893810081    1541
linuxR_x86/        2532643060    833440
linuxR_x86/mkesfs            4164024179    6216072
linuxR_x86/ocsd                2535391669    18750514
linuxR_x86/ocsd_log_view        1707964422    124920
linuxR_x86/pre_proc_uninstall_3981837    760042802    985
linuxR_x86/preprocess_install_3981837    2021095684    498
linuxR_x86/recoverdb            3563858065    614816
linuxR_x86/setlsu_ioctl            3266209074    11944
linuxR_x86/vxesfs            3181614173    3082578
linuxR_x86/vxesfsd            2167094636    6140944


Update files

File name Description Version Platform Size

Applies to the following product releases

Knowledge base


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