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Enterprise Vault 12.4.2 - Maintenance Release
Abstract
Description
This release update is supplied with an installer for the Enterprise Vault, Compliance Accelerator, and Discovery Accelerator components. You must install all the Enterprise Vault and Accelerator components that are applicable to your Enterprise Vault environment to ensure that they are deployed correctly.
Applies to the following product releases
Update files
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Knowledge base
Archive Task sometimes crashes when Custom Filtering is in use
2019-06-03Problem When using Ms Exchange Mailbox archiving with custom filtering on Enterprise Vault 12.4, the Archive Task sometimes crashes during the archiving process Error Message The following event will be logged in the application event log when th...
Access to OData datasets fail after changing the default TCP/IP ports used by Compliance Accelerator or Discovery Accelerator
2021-06-30Problem Compliance Accelerator (CA) and Discovery Accelerator (DA) use TCP/IP ports 8085 and 8086 for communications between servers and client installations. Access to the datasets that have been exposed for OData use also uses TCP/IP port 8086....
Placeholders are being deleted from the file system prior to the retention category expiration setting
2019-06-12Problem File System Archiving (FSA) Placeholder Files are removed from the file server prematurely based on the Retention Category's Retention setting. Error Message No error occurs. Cause This issue occurs with the following conditions: 1. The F...
During archiving, Attachments can sometimes be stored in the wrong partition when using an HCP device
2019-07-08Problem Under certain conditions, during the archiving process, when items are being archived by Enterprise Vault (EV) to a Hitachi Content Platform (HCP) device, the attachment(s) (the DVSSP file) can be stored in the wrong partition on the HCP ...
Messages are added to the Saveset table with IdDateTime in the 17-1800s
2019-03-14Problem Archived items are being added to the saveset table with an IdDateTime in the 1700 and 1800s. This causes Expiry to expire items improperly when expiring by Mail Date and Not Archive Date. Cause This normally occurs when the messages are ...
Event ID's 13360 and 13344 are seen during File System Archiving(FSA) stating 'Out of present range'
2025-05-20Problem New entries are not allowed in the Fingerprint database once the FileTypeIdentity value exceeds 32,767 in the FileSpecification table. Error Message Event ID: 13360 An error was detected while accessing the Vault Database 'Provider=SQLOLE...
Event ID: 29118 Classification Error. Reason: Failed to classify item content. (0xc0047196) due to emails with unrecognizable characters.
2023-04-07Problem VERITAS Classification fails to classify specific items resulting in an error message being generated during the classification process. Once the classification process fails, indexing fails to occur for this item. Error Message Classific...
Accelerator Scheduled Searches do not run per the edited schedule after making changes
2019-05-08Problem Editing an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search Schedule in the Client under Configuration | Search Schedules , and saving the changes shows the correctly updated schedule. The Search, how...
Cannot enable a Compliance Accelerator Department for Monitoring if disabled at Department creation
2021-04-08Problem When a new Enterprise Vault (EV) Compliance Accelerator (CA) Department is created with the Disable monitoring of employees in this department option enabled, attempting to enable Monitoring by disabling this option after Department creat...
The EVStgOfflineOpns process fails to retrieve CAB files that have been migrated to generic S3 secondary storage.
2020-03-13Problem The Enterprise Vault EVStgOfflineOpns (also known StorageOfflineOPNS) process fails to retrieve CAB files that have been migrated to generic S3 secondary storage. This can cause item retrieval issues as well as an indexing backlog due to ...
Legal Hold processing stalls in Discovery Accelerator 12.4.1
2020-12-11Problem After installing or upgrading to Enterprise Vault (EV) Discovery Accelerator (DA) 12.4.1, Legal Hold processing stalls and does not progress. Cases can be placed on Legal Hold, however no items are processed or placed on Legal Hold. There...
Enterprise Vault (EV) Client for Mac OS X icon is not visible in 'Dark Mode'.
2019-11-18Problem The (EV) Client for Mac OS X icon is not visible in the Menu bar of the desktop when the appearance of the desktop is changed from 'Light Mode' to 'Dark Mode'. Error Message N\A Cause The (EV) Client for Mac OS X icon is Black in color. W...