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NetBackup 10.2.0.1 Hotfix - SAP Hana backup fails with "backup could not be completed" (Etrack 4140131)

HotFix

Abstract

SAP Hana backup fails with "backup could not be completed"

Description

Veritas Bug ID: ET 4140131

 

Problem Description: SAP Hana backup fails with errors similar to these:

 

ERROR BACKUP SAVE DATA finished with error: [447] backup could not be completed, 

Backint exited with exit code 255 instead of 0. console output: /tmp/par-xxx/temp-xxxx/hdbbackint_script: 
exec of /tmp/par-xxx/temp-xxxx/hdbbackint_script (custom Perl interpreter) failed (errno=13) , 
Not all data could be written: Expected 4096 but transferred 0

 

Fixes included:

The hdbbackint_script does execution operations in /tmp file. If the environment's /tmp directory does not have exec permissions, the backup wlil fail.
Changes were made to hdbbackint_script so that execution of files happens from $HOME folder instead of /tmp

 

Version:  NetBackup 10.2.0.1

 

Installation Location: Server (Primary, Media, Client)

Installation Instructions:  

 

Please follow the EEB Installer instructions below.

 

Using the NetBackup Emergency Engineering Binary (EEB) installer 
https://www.veritas.com/docs/100019405

 

How to install client EEB's with VxUpdate 
https://www.veritas.com/content/support/en_US/doc/125240132-131571482-0/v130876036-131571482

 

How to Add a VxUpdate file (SJA) to a Flex-based NetBackup Primary Server (veritas.com)
https://www.veritas.com/content/support/en_US/article.100053208

 

Downloads:
NB_10.2.0.1_ET44140131_1.zip
VRTSflex-nb_EEB_ET4140131-10.2.0.1-1.x86_64.rpm

 

Binary Package Contents and checksums for all files (cksum):

 

File                                                                    Checksum        Byte count
linuxS_x86/hdbbackint_script                      2764024661    765
linuxS_x86_4.4.73/hdbbackint_script         2764024661    765
linuxR_x86_3.10.0/hdbbackint_script         2764024661    765
linuxR_x86/hdbbackint_script                      2764024661    765

 

Recommended service state:

Stop NetBackup Media Manager services before applying this hotfix.

Applies to the following product releases

Update files

File name Description Version Platform Size