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NetBackup 8.1 / 3.1 CloudCatalyst EEB Bundle (Etrack 3958410)

HotFix Critical


A hotfix is available for NetBackup 8.1 / 3.1 which resolves issues seen after an upgrade


A hotfix is available for NetBackup 8.1 which resolves the following issues seen after an upgrade:

  • The cache eviction takes a long time. The delete request prevents the upload request.
  • Performance improvement for uploads to cloud
  • Certain error conditions could cause failed uploads to be reported as successful resulting in potential data loss.
  • A hang could occur after several hours or days as a result of a previous non-graceful service shutdown.
  • A fix to the Azure plugin is included - vxesp crashes leading to hung CC jobs.
  • The rocksdb library has been upgraded to the latest available version to prevent vxesfsd crashes.
  • The cache eviction logic fails on some CloudCatalyst servers installed on xfs or other filesystems.This results in a cache full scenario and jobs failing with write errors.
  • vxesfsd is crashing in rocksdb. Set FSDB block cache size or disable it.
  • vxesfsd crashes in del_file when deleting a file which had nlink set to 0 in FSDB.
  • vxesfsd is crashing in esfs_opendir() due to a null-pointer exception.
  • vxesfsd is crashing in boost libraries. Remove boost from vxesfsd.
  • Added more detailed logging for cache eviction.
  • Do not run cache eviction every 10 seconds if very little space is freed.
  • Do not use status 1 in image stat file because it is treated as success by MSDP.
  • Avoid crash from incorrect path in upload file list.
  • Do not use world-writable permissions on created directories.
  • Make sure that correct status is returned on failure for rmdir.
  • Do not write __EMPTYFILE__ into .bin/.bhd files


Version 11:


Download size is not the same value as fsdb. Disable download size check in case the

size in fsdb is incorrect.

Cannot remove certain directories. Change rmdir logic of checking directory is empty.

This change makes sure that directory with garbage data is able to be deleted.

vxesfsd crashing. Set max open file to limit RocksDB memory allocation. The allocated

  • RSS memory will never be larger than 1GB.


Versions Affected

  • NetBackup 8.1
  • NetBackup Appliance 3.1

Update files

File name Description Version Platform Size

Applies to the following product releases

Knowledge base


Severity Possible Data Loss Description Duplication jobs to the cloud using NetBackup CloudCatalyst will complete with status 0, but if the CloudCatalyst cache volume becomes full, data loss can result. Versions Affected NetBackup 8.1 EEB 3958410...