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NetBackup™ Emergency Engineering Binary Guide

Last Published:
Product(s): NetBackup (11.1.0.2, 11.1, 11.0.0.1, 11.0)

Other known issues resolved in NetBackup 11.1

Etrack Incident: 4179326

  • Associated Primary Etrack: 4179041

  • Associated Service Request Etrack(s): 4179040

  • Description:

    Copying backups from staging to tape storage was failing.

Etrack Incident: 4186097

  • Associated Primary Etrack: 4173541

  • Associated Service Request Etrack(s): 4173540

  • Description:

    MQBroker on the Windows cluster faulted due to a disk space monitoring error.

Etrack Incident: 4187070

  • Associated Primary Etrack: 4186790

  • Associated Service Request Etrack(s): 4186789

  • Description:

    The yekcnedwssap file encountered file-lock errors.

Etrack Incident: 4190196

  • Associated Primary Etrack: 4188875

  • Associated Service Request Etrack(s): 4188874

  • Description:

    The pre-install script did not validate the minimum required permissions and user-level access on the /cloudpoint folder.

Etrack Incident: 4190920

  • Associated Primary Etrack: 4184989

  • Associated Service Request Etrack(s): 4191426

  • Description:

    The Java (nbwmc) worker threads entered an infinite loop when the CacheControlHeader was null on the Cloud Asset Listing API.

Etrack Incident: 4191800

  • Associated Primary Etrack: 4189861

  • Associated Service Request Etrack(s): 4189860

  • Description:

    In an ECA-only setup, the NetBackup upgrade from version 10.1.1 to 10.4.0.1 prompted for the PEM passphrase multiple times during the upgrade.

Etrack Incident: 4192747

  • Associated Primary Etrack: 4190961

  • Associated Service Request Etrack(s): 4190960

  • Description:

    NetBackup Snapshot Manager attempted to locate an asset across all plug-ins in an agent instead of searching within the specific plug-in to which the asset belonged.

Etrack Incident: 4195356

  • Associated Primary Etrack: 4193782

  • Associated Service Request Etrack(s): 4193781

  • Description:

    The NetBackup service unit definition did not work on SLES15SP6, preventing the automated start of NetBackup services during system startup.

Etrack Incident: 4195529

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The error message was misleading when the user attempted to restore to a non-existing container in a Cloud object store workload.

Etrack Incident: 4197252

  • Associated Primary Etrack: 4197201

  • Associated Service Request Etrack(s): 4197200

  • Description:

    The backup copy of an application-consistent snapshot was not displayed as application-consistent with a green tick in NetBackup web UI.

Etrack Incident: 4197429

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The NetBackup service unit definition did not work on SLES15SP6, preventing the automated start of PBX services during system startup.

Etrack Incident: 4197486

  • Associated Primary Etrack: 4192984

  • Associated Service Request Etrack(s): 4192983

  • Description:

    Could not create custom private Google Cloud instances.

Etrack Incident: 4198034

  • Associated Primary Etrack: 4197579

  • Associated Service Request Etrack(s): 4197578

  • Description:

    Could not add a second root certificate with the same common name.

Etrack Incident: 4198213

  • Associated Primary Etrack: 4198061

  • Associated Service Request Etrack(s): 4198060

  • Description:

    Improved logging for the HNAS plug-in.

Etrack Incident: 4198390

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Activity Monitor jobs did not show malware scan progress.

Etrack Incident: 4198469

  • Associated Primary Etrack: 4191805

  • Associated Service Request Etrack(s): 4191804

  • Description:

    The /cloudpoint/.failed file was not removed after uninstallation.

Etrack Incident: 4198470

  • Associated Primary Etrack: 4191805

  • Associated Service Request Etrack(s): 4191804

  • Description:

    NetBackup Snapshot Manager did not collect the /cloudpoint/.failed file during log gathering.

Etrack Incident: 4198727

  • Associated Primary Etrack: 4197985

  • Associated Service Request Etrack(s): 4197984

  • Description:

    The bind-utils package was missing on NetBackup 11 running on Flex instances, which included the send mail application.

Etrack Incident: 4199222

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Server entries were not updated based on the domain hint.

Etrack Incident: 4199278

  • Associated Primary Etrack: 4198551

  • Associated Service Request Etrack(s): 4198550

  • Description:

    After the successful upgrade of the Windows primary server from 10.1.1 to 10.4.0.1, the storage servers were inaccessible.

Etrack Incident: 4199432

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The Activity monitor tree view started with all jobs collapsed instead of expanded.

Etrack Incident: 4199475

  • Associated Primary Etrack: 4195266

  • Associated Service Request Etrack(s): 4195265

  • Description:

    The environment name was not validated to prevent the use of reserved words such as "netbackup," "media," "msdp," or "cpserver".

Etrack Incident: 4199714

  • Associated Primary Etrack: 4198031

  • Associated Service Request Etrack(s): 4198030

  • Description:

    Excluding folders did not work correctly when folder names contained Turkish characters on Windows clients.

Etrack Incident: 4199715

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Postgres and MySQL nbdisco update calls were not skipped when they were unnecessary.

Etrack Incident: 4200076

  • Associated Primary Etrack: 4188384

  • Associated Service Request Etrack(s): 4188383

  • Description:

    After an upgrade, the Sybase BMRDB files were deleted even when the migration to PostgreSQL was unsuccessful.

Etrack Incident: 4200086

  • Associated Primary Etrack: 4197985

  • Associated Service Request Etrack(s): 4197984

  • Description:

    Allowed switching from mailx to s-nail for the email package in NetBackup 11.0 and later.

Etrack Incident: 4200118

  • Associated Primary Etrack: 4200070

  • Associated Service Request Etrack(s): 4200069

  • Description:

    The health-check script in NetBackup 11 on Flex instances incorrectly reported services as down.

Etrack Incident: 4200260

  • Associated Primary Etrack: 4198571

  • Associated Service Request Etrack(s): 4198570

  • Description:

    Expired images were still listed in bpimagelist or the catalog.

Etrack Incident: 4200731

  • Associated Primary Etrack: 4200563

  • Associated Service Request Etrack(s): 4200562

  • Description:

    NBSM_CERTIFICATE_CA was incorrectly detected as ECA even though it was configured as NBCA.

Etrack Incident: 4201000

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    /frontenddata APIs for SAP were misdirected to the primary server.

Etrack Incident: 4201406

  • Associated Primary Etrack: 4201173

  • Associated Service Request Etrack(s): 4201172

  • Description:

    SSSD failed to start in Flex instances.

Etrack Incident: 4201577

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    nbcmdrun failed to execute Perl-based executables when /tmp was mounted with the noexec option.

Etrack Incident: 4202257

  • Associated Primary Etrack: 4199221

  • Associated Service Request Etrack(s): 4199220

  • Description:

    The WORM unlock time might have expired before the parent job of D-NAS multi-stream backups finished.

Etrack Incident: 4202551

  • Associated Primary Etrack: 4202412

  • Associated Service Request Etrack(s): 4202411

  • Description:

    During NetBackup Snapshot Manager deployment, serverinfo command responses were not logged.

Etrack Incident: 4203111

  • Associated Primary Etrack: 4196211

  • Associated Service Request Etrack(s): 4196210

  • Description:

    The snapshots were not cleaned up on the cloud when the listener was stuck in the restarting state.

Etrack Incident: 4204225

  • Associated Primary Etrack: 4202745

  • Associated Service Request Etrack(s): 4202744

  • Description:

    Could not add an ECA when the SAN name contained uppercase characters.

Etrack Incident: 4205027

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Privilege escalation risks were present in binaries and daemons from the VRTSnbclibs and VRTSnbjava RPMs.

Etrack Incident: 4205035

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The restore operation failed to restore extensions due to a permissions issue with the IAM user.

Etrack Incident: 4205229

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Updated permissions to mitigate privilege escalation risks.

Etrack Incident: 4205398

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Displayed clearer warning messages to caution about data loss.

Etrack Incident: 4206075

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Mitigated privilege escalation risks associated with binaries and daemons packaged in VRTSnetbp.

Etrack Incident: 4206375

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Mitigated privilege escalation risks associated with binaries and daemons packaged in VRTSnbprimary.

Etrack Incident: 4206693

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Ensured that the VMD had the correct permissions for execution under the service user account.

Etrack Incident: 4206877

  • Associated Primary Etrack: 4199434

  • Associated Service Request Etrack(s): 4199433

  • Description:

    bpdm generated excessive unnecessary logs in NetBackup Snapshot Manager.

Etrack Incident: 4207538

  • Associated Primary Etrack: 4206460

  • Associated Service Request Etrack(s): 4206459

  • Description:

    NetBackup CloudScale could not back up Azure VM of approximately 8.5 TB.

Etrack Incident: 4207676

  • Associated Primary Etrack: 4206109

  • Associated Service Request Etrack(s): 4206108

  • Description:

    The option Send disaster recovery email was selected in the web UI even though it was not specified in the policy.

Etrack Incident: 4208537

  • Associated Primary Etrack: 4188418

  • Associated Service Request Etrack(s): 4188417

  • Description:

    The upgrade from NetBackup 10.3.0.1 to 10.5 failed on inactive nodes at a disaster recovery site.

Etrack Incident: 4209902

  • Associated Primary Etrack: 4209830

  • Associated Service Request Etrack(s): 4209829

  • Description:

    bptestbpcd returned consistent delays of approximately 9 - 16 seconds due to its attempts to update the local host database cache.

Etrack Incident: 4209993

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The bprd log files contained excessively verbose logging.

Etrack Incident: 4210176

  • Associated Primary Etrack: 4111263

  • Associated Service Request Etrack(s): 4111262

  • Description:

    Added error handling in nbwmc to improve supportability.

Etrack Incident: 4210443

  • Associated Primary Etrack: 4209535

  • Associated Service Request Etrack(s): 4209534

  • Description:

    Catalog backup failed with error code 144 after manual ECA certificate rotation.

Etrack Incident: 4210542

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    User validation failed during inter-process communication due to an overload of calls and delays.

Etrack Incident: 4210933

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Set NFS nconnect=4 to prevent connection issues.

Etrack Incident: 4210942

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Disabled OpenSSL hardware modules that dynamically loaded modules.

Etrack Incident: 4211569

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Failed to create a changelist on Dell EMC Isilon due to a 4 GB size limit error from the Isilon SDK API.

Etrack Incident: 4211653

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Changed the owner of the scripts and services to the root user.

Etrack Incident: 4211911

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Conversion of SQLite to dotf failed with a read failed error, without sufficient details to debug.

Etrack Incident: 4212319

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Improved performance and resolved Isilon memory consumption issues for Accelerator backups using VCT.

Etrack Incident: 4212470

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    Added the ability to print the peer certificate chain information used during SecureComm.

Etrack Incident: 4213129

  • Associated Primary Etrack: N/A

  • Associated Service Request Etrack(s): N/A

  • Description:

    The release of locked files in NFS was delayed.