NetBackup™ Emergency Engineering Binary Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (11.0)

Previous EEBs now resolved in NetBackup 11.0

The following table contains a listing of known issues with NetBackup that were identified, fixed, and made available to customers in the form of an emergency engineering binary (EEB). NetBackup 11.0 resolves the issues that were fixed with each of these EEBs.

More information on the Etracks that are listed in this topic (and any other service request Etrack) can be found on the Cohesity Services and Operations Readiness Tools (SORT) website.

Table: Previous EEBs now resolved in NetBackup 11.0

Etrack Number

EEB Description

4019635

vCloud Director queries fail with Status 1, whenever the VCD integration option is selected in a policy.

4020022, version 1

VMware redirected restores are not populating the ESX field in NetBackup UI.

4021634, version 7, 6, 5, 4, 3, 2, 1

Fixes for MSDP issues on NetBackup 9.0.

4063857, version 1

Adds support for using the Subject Common Name (CN) as the identifier for external certificates in NetBackup and also included the log4j 2.17.1 JARs.

4079016, version 17

Fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.0.0.1.

4098866

Capacity licensing reports fail in the NetBackup OpsCenter.

4124797, version 8

Fixes for MSDP Direct Cloud Tiering issues on NetBackup 10.2.0.1.

4139015

Backup images of Windows Data Deduplication volume do not appear in the BAR interface with the Optimized Backups option enabled.

4156054

OneUI library versions updated to v1.0.11 and NBFS help link updated.

4156710

Addressing scale issues where NetBackup Continuous Data Protection, protects multiple numbers of disks in VMs.

4158148

Oracle backup shows partial completion status, with child jobs successful, but parent job shows error in the end: Oracle metadata collection has failed with error - 5458.

4159376

NetBackup client services become unresponsive on startup due to 'hastatus -summary' query - Solaris zones.

4162354

The summary page in the deployutil capacity report is blank.

4162775

Pure Storage discovery failure: Error - Failed to fetch protection group.

4163508

The nbcomponentupdate.exe operation failed to replace binaries on a localized Windows server.

4164080

Antimalware scans failed on images on an MSDP WORM 19.0.1 on FLEX, backups run fine.

4164845

Malware scans show failed status if paths containing Japanese characters are skipped.

4165557

Postgres backups fail with the error: Failed to enumerate the path. Status 50.

4165719

Backups to AWS disk pool fail with the STS error: 2060019, cURL error: 56, multi cURL error: 0, HTTP return value: 206 (status code 84).

4165891

PostgreSQL databases are not discovered in the web UI when the port number is set with single quotes in the postgresql.conf file.

4166370

Upgraded TPIP RHEL to 8.10.

4166850

Unable to send notification mail when configured and used from web UI.

4167366

After upgrade to NetBackup 10.4, client backup of Microsoft SQL Servers failed.

4167520

MSDP S3 server cannot create a policy for Elastic Search integration.

4168310

Snapshots report disk sizing errors after upgrade to NetBackup Snapshot Manager 10.4.0.1.

4168408

Provided support to back up ADE enabled VMs.

4168779

The LVM Snapshot of MySQL INCR cannot detect the binlog objects.

4168949

NetApp plug-in discovery and backup from snapshot failures in NetBackup 10.4.0.1.

4169356

Upgrades Apache Tomcat to 9.0.91 for NetBackup 10.2.0.1.

4169394

The bpdbsbora process takes up a large amount of system memory, causing the Oracle applications to crash.

4169973

MS Sentinel certificate validation fails.

4171300

Upgraded JRE version to 8u421.

4171396

For GCP restores, Pre-recovery checks fail with the error: Unable to retrieve the keys.

4171428

The NetBackup Snapshot Manager policy container is unable to start due to missing executing permission.

4172048

Cannot eject tape media from NetBackup web UI.

4172055

Restore fails for the RDS PostgreSQL databases containing CAST objects.

4172075

Universal share self-service recovery fails with system error, if the backup copy 1 is not found.

4172174, version 1

Security updates for NetBackup.

4172189

Ms SQL backups fail if the number of instances exceed 29.

4172214

Instant Access single file restore fails for Ubuntu 22 clients with LVM running.

4172230

IMDSv2 VMs that are restored to AWS, are restored as IMDSv1.

4172680

Image cleanup does not delete snapshots on storage after the snapshot image expires.

4173264

NetApp export policy gets modified during D-NAS snapshot or backup.

4173795

In NetBackup 10.2, the configuration file initSAP.utl was not present on PlinuxR, in the path /usr/openv/netbackup/ext/db_ext/sap/scripts/sap_oracle.

4174093

Cannot add AWS Intelligent groups to Protection plans.

4174153

D-NAS policies for SMB shares show success status for backups that have access-denied files.

4174251

In NetBackup 10.3.0.1, for SQL instances, incorrect OS version was displayed in NetBackup Administration Console and web UI.

4174307

PaaS DB backups for the GCP replica database instance, fail with Error 3802.

4174672

Restore fails for the RDS PostgreSQL databases that contain CAST objects.

4174698

Upgraded the libxml related binaries used by NetApp.

4174845

INCR backups fail for non-Postgres user for bsa_AssignObjDesc check.

4175320

During SQL backups, the dbbackex.exe process consumes excessive amounts of memory.

4175343

Cannot backup /VM/Hyper-V using host name, when the VM is not a part of the domain.

4175469

Enabled auto detection of Postgres and MySQL bin path and autodiscovery of EDB deployed PostgreSQL instances.

4175502

NetBackup Policy Execution Manager (nbpem) crashes when a backed-up VM has a blank UUID.

4175826

Intermittent backup failures with status 25, after upgrade to 10.2.0.1.

4175905

Unable to start restore of Microsoft SQL Server database with move template.

4176059

Agentless VMware restores to Linux Guest VM fails if the /tmp partition is NOEXEC.

4176208

The netbackup script becomes unresponsive when trying to start or stop NetBackup.

4176217

VMDK disk restores not working for VMware policy for NetBackup Snapshot Manager for Data Center replication type. Error: Cannot perform specified media operation 174.

4176353, version 2, 1

The nbdeployutil utility usage report does not include archive backups.

4176358, 4177068, 4179306, 4180268

Security vulnerability fixes.

4176436

During Azure VM restore, NetBackup Snapshot Manager, creates a Network Security Group (NSG), even when None is selected.

4176451, version 1

Cannot add Root or Intermediate CA for Smartcard Authentication. If the CA cert does not contain CN in the subject, it fails.

4176859

If the Throttle Bandwidth option is set, the backup job throughput does not exceed after a certain limit.

4177118

Oracle backups intermittently fail when they continue for more than a day.

4177256

Optimized the Catalog collection queries used by Opscenter, to prevent Postgres memory spike.

4177332

Adding cloud assets to Protection plans fails with the error: Unable to create subscriptions. Asset validation failed.

4177432

The bmrsavecfg.exe process fails on Windows clients.

4177539

In NetBackup 10.1.1, issues with vpfsd, df -h becomes unresponsive, backups fail with status 87.

4177619

Clone Oracle database fails with status 5462, using Oracle instant recovery in web UI.

4177880, version 1

For Oracle databases: The database type changes automatically from RAC to Single Instance after every backup.

4177994

Back up from snapshot fails with FTL: Cannot retrieve the list of changed blocks from Azure US West.

4178083

The msdpcldutil update live process fails with an access-denied error, for AWS S3 bucket on Recovery Vault.

4178151

NetBackup Server Migrator fails while migrating from Windows primary server to Linux primary server.

4178270

Cloud object store creation fails with the error: Service URL must exist in any one of the specified regions.

4178470

Upgraded Spring version to 5.3.39 for NetBackup 10.4.0.1.

4178607

In NetBackup version 10.1, malware scanning fails to find operating system information.

4178612

During the cleanup operation of K8s Assets the NetBackup Web Management Console service (nbwmc) is causing high CPU utilization.

4178623

Disk space is full on the WORM access storage server and cannot delete orphaned images.

4178713

Disk pool creation fails in for Private Cloud Storage (NetApp StorageGRID Webscale Object Storage - LAN).

4178720

Error during Oracle clone restore: ORA-01180: Cannot create datafile 1.

4178785

Poor backup performance after migration to 5360 Flex HA appliances due to GCP Bucket lock configure checking.

4178788

NBSL logging errors in the NetBackup Administration Console.

4178833

D-NAS backups are not cleaning old snapshots on the NetApp arrays.

4178992

The ADD INDEX query from the OpsCenter causes a Postgres memory spike.

4179019

Cannot add the Dell Power Store plug-in.

4179022

PostgreSQL using backup type of pg_basebackup fails, but reported in NetBackup as successful.

4179130

Unable to browse the mailboxes after successful GRT backup. Error: Database system error.

4179181

On NetBackup 10.2.0.1, primary server, VRTSPostgres 14.13.1.0 upgraded to mitigate existing vulnerability.

4179294

Cannot run NetBackup commands from CLI and cannot log on to the web UI using the root user.

4179313

VM restores fail because the Azure account has a policy requiring the OS and data disks to be encrypted with a customer-managed key.

4179335

Restores taking over one hour, fails with the error: CloudSnapioResiliency: Retry exhausted for error 403.

4179337, version 1

Catalog backup jobs are failing with status 21: Socket open failed.

4179554

NBServerMigrator fails migration job.

4179564

Ms SQL Server restore using the web UI, fails if the role access is granted using a group account rather than an individual account.

4179576

VMware incremental backups and restores may fail. Backups jobs end with status 84.

4179845

Unable to restore multiple SQL databases in a single restore script.

4179867

Error while restoring Cyrillic character file names on Windows clients.

4179932

For NetBackup version 10.4.0.1, pre-recovery checks fail during GCP restore. Cannot retrieve the disk encryption key.

4180158

Fix for the filtering errors in the: /security/anomaly-extension, and the /security/anomaly-extension-details APIs. The issue is specific to filters containing date fields.

4180423, version 1

Upgraded Spring to 5.3.39 and upgraded sqlite-jdbc JAR version from 3.46.0.0. Fixed cloned JWT group access.

4180427

Malware scanning fails when using a service account, but succeeds when using an AD user account.

4180515

Jobs taking longer than expected. Unable to launch web UI.

4180516

NBServer Migrator is reporting wrong migration type.

4180829

With NetBackup RBAC enabled on primary, the SLP Job Details probe data collection required more permissions to be granted than actually needed.

4180833

A one-time script was created to address a specific condition.

4180931

Cannot modify policies from NetBackup Administration Console, after upgrade to NetBackup 10.5 (Error: 25).

4181070

While restoring NDMP backup from web UI, NetBackup only restores data from one image, even though multiple images are selected.

4181227

Cannot retrieve the Class_att_defs information: Intermittent connectivity lost with the server.

4181338

Asset validation for cloud workloads fails if assets service domain is ALL_ACCOUNT or more than 10 asset service domain are present.

4181791

NFS mounts fail with version 4.

4181792, version 3, 2, 1

Provided security fixes, resolved VMware restore issues, and fixed a web UI restore problem when alternate paths contain non-ASCII characters.

4182356

VMware incremental backups and restores may fail. Typically, backup jobs end with status 84. Full backups work.

4182560

Teradata policy functionality tested successfully for NetBackup version 10.4.0.1.

4182640

NetApp ONTAP OnPrem S3 bucket fails during Cloud object store policy configuration.

4182681

Implemented the -Fc option in the Postgres pg_dump feature.

4182851, version 2

External KMS operations fail with invalid command parameter error after upgrade to NetBackup 10.3.

4182934

NetBackup is not sending notification emails when configured and used from the web UI.

4182943

In NetBackup 10.4.0.1, cannot complete a full backup of a CIFS share hosted in Hitachi HNAS, using NAS-Data-Protection policy.

4182996

The log clearing process does not clean the logs stored in the /user_ops/mssql folder.

4183081

NetBackup 10.4.0.1: Python Library Certifi upgraded to 2024.07.04.

4183087

The Yes option is not present in the confirmation window, when trying to convert an MSDP Image Sharing image.

4183188

The Intelligent Group Query edit becomes unresponsive.

4183397

RBAC error, while performing restore of VMware backup to client agent.

4183418

D-NAS performance issues in NetBackup 10.3.0.1, when using multiple CIFS servers on HNAS arrays.

4183482

VMware incremental backups and restores fail. The backup jobs end with the status 84.

4183497

Upgraded Apache Tomcat version to 9.0.98 for NetBackup version 10.0.0.1.

4183613

Secure communications to BYO Malware Scan host using NetBackup.

4183707

BMR support for Linux and Windows AWS instances in local zone with multiple NICS.

4183907

Provided Postgres pg_dump backup support for databases over 1 TB.

4183933

Autodiscovery of Oracle Exadata databases from NetBackup primary server fails.

4183969

The command nbrestorevm does not work with the -e option when used with #nbcmdrun on Appliance 5240 MR2 5.3.0.1.

4184481

BMR recovery support for Linux and Windows VMs with Multi-NIC, in AWS cloud.

4184556

NetBackup Snapshot Manager support for NIC discovery for Windows BMR Recovery workflow on AWS in NetBackup 10.5.

4184630

During the cleanup operation of K8's Assets the NetBackup Web Management Console service (nbwmc) is causing high CPU utilization.

4184806

Enabled users to check the msdpcheck progress from CLISH.

4184869

NetBackup Administration Console cannot connect to NBSL.

4184903

After upgrading the primary server from NetBackup version 10.3.0.1 to 10.4.0.1, the audit logs are not forwarded to Microsoft Sentinel.

4184967

Failed to configure the plug-in instance in Snapshot Manager for Data Center.

4185388

The Protobuf library updated to 3.21.7.

4185834

Upgraded the Python module cryptography to 43.0.3.

4185928

To avoid expired token errors for the Open Cloud Storage Daemon (OSCD) in the Recovery Vault, refresh the Recovery Vault SAS URL every 20 minutes.

4185957

Client backup reports give errors in the NetBackup Administration Console.

4186037

Upgraded the Python module pyOpenSSL to 24.2.1.

4186450, version 1

Catalog backups fail with the status: 21: socket open failed.

4186740

Upgraded the Python Library Certifi to 2024.07.04, for NetBackup 10.3.0.1.

4186908

The clone Oracle database operation is failing with status 5462.

4187376

SQL AG instances disappear after successful backup, the original computer name and NetBackup client name remains the same on all nodes.

4187882

The bptestbpcd command takes longer to run with a 10.2.0.1 Windows client, compared to a similar connection with a 8.2 Windows client.

4188012

Update Apache Tomcat version to 9.0.98 for NetBackup 10.3.0.1 version.

4188015

Update Apache Tomcat version to 9.0.98 for NetBackup 10.4.0.1 version.

4188029

Snapshot Manager failed to complete discovery in specific conditions.

4188139

Restore of malware-affected VMware recovery point becomes unresponsive.

4188162, version 2, 1

Backups using the NAS-Data-Protection policy are encountering a failure with status 50.

4188210

Backup from snapshot job fails with the error: unable to update data mover image.

4188485

Updates to NetBackup space check to more accurately validate the required space for installing.

4188625

Update Apache Tomcat version to 9.0.98 for NetBackup 10.1.1 version.

4188988

Cannot add Nutanix Files under NetBackup Snapshot manager plug-in.

4189007, version 1

Upgraded Netty to 1.1.15, Jackson databind to 2.15.3, PostgreSQL JDBC driver to 42.7.2, Spring to 5.3.39, and vCloud Datastore API to return child Datastores in a Datastore cluster.

4189597

A large number of '*' are written to the file bpstart_notify_stdout.txt after MySQL backup jobs fail.

4189794

Error when logging on to the NetBackup 10.5 Administration Console.

4189840

Protection plans do not show all subscriptions, limited to 100.

4189850

Excluded the openssl.cnf.log file from the DR package. Due to the increase size of DR package, DR package is not getting sent over email due to size constraints.

4189990

For Oracle databases, the Database type changes from RAC to Single Instance after every backup.

4190529

Fixes to retry fetching of policy attributes and tokenization.

4190671

Upgraded Apache Tomcat version to 9.0.98 for NetBackup 10.4.

4190898, version 1

Fixes to address library conflict.

4190900

The Intelligent Group Query edit becomes unresponsive.

4190916

The NetBackup DR file grows in size and cannot be emailed.

4191867

Microsoft Sentinel Integration stopped working after upgrade to NetBackup version 10.5 from 10.2.

4192375

Error when logging on to the NetBackup 10.4.0.1 Administration Console.

4192993

Unable to add more than 50 Oracle databases to a policy in the web UI.

4193151

Intermittent connectivity error in the NetBackup Administration Console. Notable to change policy attributes.

4193277

Client Backups reports giving errors in the NetBackup Administration Console.

4193596

NetBackup 10.3.0.1, backup failure for Big Share files, for Qumulo.

4195065

Backups to AWS disk pool fail with STS error: 2060019, cURL error: 56, multi cURL error: 0, HTTP return value: 206 (status code 84).