Veritas NetBackup™ Status Codes Reference Guide
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 5978
Explanation: This error can be due to following reasons:
Recommended Action: Failed to fetch the CRL via the HTTP request
Failed to save the CRL on the disk
Failed to fetch the security level via the HTTP request
Failed to update the
certmapinfo.json
with CRL and security level informationFailed to get the CRL because a client in the DMZ could not connect to the HTTP tunnel on the media server
Recommended Action: Do the following, as appropriate:
On the master server, examine the unified logs on the NetBackup server for nbwebservice (OID 466 and 484).
On the media server, examine the pbx (OID 103), nbpxytnl (OID 490), and nbpxyhelper (OID 486) logs. pbx is logged to the following directories:
Windows:
install_path\VxPBX\log
UNIX:
/opt/VRTSpbx/log
Ensure that the following are online:
NetBackup Master server
NetBackup Web Management Console service (nbwmc)
NetBackup relational database (NBDB)
On the host where the error occurred, examine the legacy logs for nbcertcmd.
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