Veritas™ System Recovery 21 User's Guide
- Introducing Veritas System Recovery
- Installing Veritas System Recovery
- System requirements for Veritas System Recovery
- Supported file systems, disk types, disk partition schemes, and removable media
- Feature availability in Veritas System Recovery
- About the trial version of Veritas System Recovery
- Installing Veritas System Recovery
- Uninstalling Veritas System Recovery
- System requirements for Veritas System Recovery Monitor
- Installing Veritas System Recovery Monitor
- Ensuring the recovery of your computer
- Creating a new Veritas System Recovery Disk
- Welcome Panel
- Creation Options
- Download and install Windows Assessment and Deployment Kit (ADK)
- Languages Options
- Veritas System Recovery Disk Storage Media/Destination Options
- Licensed Features Options
- Storage and Network Drivers Options
- Startup Options
- Network Options
- Setup LightsOut Restore Options
- Customizing an existing Veritas System Recovery Disk
- About restoring a computer from a remote location by using LightsOut Restore
- Testing the Veritas System Recovery Disk
- Creating a new Veritas System Recovery Disk
- Getting Started
- How to use Veritas System Recovery
- Starting Veritas System Recovery
- Configuring Veritas System Recovery default options
- Setting up default general backup options
- Improving your computer's performance during a backup
- Enabling network throttling
- Setting default options for the Windows notification area
- File types and file extension
- Removing or changing the unique name for an external drive
- Configuring default FTP settings for use with Offsite Copy
- Logging Veritas System Recovery messages
- Enabling email notifications for product (event) messages
- Setting up your first backup using Easy Setup
- Home page
- Status page
- Tasks page
- Tools page
- Advanced page
- Using Veritas System Recovery RESTful Application Programming Interfaces (APIs)
- Best practices for backing up your data
- Backing up entire drives
- Backing up files and folders
- Running and managing backup jobs
- Running an existing backup job immediately
- Adjusting the speed of a backup
- Stopping a backup or a recovery task
- Verifying that a backup is successful
- Viewing the properties of a backup job
- Editing backup settings
- Enabling event-triggered backups
- Editing a backup schedule
- Disabling or enabling a backup job
- Deleting backup jobs
- Adding users who can back up your computer
- Configuring access rights for users or groups
- Backing up remote computers from your computer
- Monitoring the status of your backups
- About monitoring backups
- Icons on the Home page
- Icons on the Status page
- Configuring Veritas System Recovery to send SNMP traps
- Customizing the status reporting of a drive (or file and folder backups)
- Viewing drive details
- Improving the protection level of a drive
- About using event log information to troubleshoot problems
- Monitoring the backup status of remote computers using Veritas System Recovery Monitor
- About Veritas System Recovery Monitor
- Starting Veritas System Recovery Monitor
- Icons on the Veritas System Recovery Monitor console
- Configuring Veritas System Recovery Monitor default options
- Adding a remote computer to the Computer List
- Modifying the logon credentials for the remote computers
- Removing a remote computer from the Computer List
- Viewing the backup protection status of a remote computer
- Viewing the Protection Status report
- Exploring the contents of a recovery point
- Managing backup destinations
- About backup destinations
- Differences between drive-based backups and file and folder backups
- Cleaning up old recovery points
- Deleting a recovery point set
- Deleting recovery points within a recovery point set
- Copying recovery points
- About managing file and folder backup data
- Automating the management of backup data
- Moving your backup destination
- About support of OneDrive for Business
- Managing virtual conversions
- Defining a virtual conversion job
- Running an existing virtual conversion job immediately
- Viewing the properties of a virtual conversion job
- Viewing the progress of a virtual conversion job
- Editing a virtual conversion job
- Deleting a virtual conversion job
- Running a one-time conversion of a physical recovery point to a virtual disk
- Managing cloud storage
- Direct to cloud
- Downloading OpenStorage Files
- How Offsite Copy works for cloud storage
- About creation of Amazon Machine Image (AMI) in Amazon from Veritas System Recovery backups
- About S3-Compatible Cloud Storage
- About Veritas System Recovery supporting Veritas Access
- About the Cloud Instance Creator Utility
- Recovering files, folders, or entire drives
- About recovering lost data
- Recovering files and folders by using file and folder backup data
- Recovering files and folders
- Recovering a secondary drive
- Recovering a drive
- Exploring files and folders on your computer by using Veritas System Recovery Disk
- Recovering files and folders by using Veritas System Recovery Disk
- Recovering a computer
- About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
- Booting a computer by using the Veritas System Recovery Disk
- Preparing to recover a computer by checking the hard disk for errors
- Recovering a computer
- Recovering a computer from a virtual disk file
- Recovering a computer with different hardware
- About using the networking tools in Veritas System Recovery Disk
- Viewing the properties of a recovery point in the Veritas System Recovery Disk
- Viewing the properties of a drive within a recovery point in the Veritas System Recovery Disk
- About the Support Utilities
- Copying a hard drive
- Using the Veritas System Recovery Granular Restore Option
- About the Veritas System Recovery Granular Restore Option
- Best practices when you create recovery points for use with the Granular Restore Option
- Starting the Granular Restore Option
- Starting Granular Restore Option and opening a specific recovery point
- Restoring a Microsoft Exchange mailbox
- Restoring a Microsoft Exchange email folder
- Restoring a Microsoft Exchange email message
- Restoring files and folders using Granular Restore Option
- Appendix A. Backing up databases using Veritas System Recovery
- Appendix B. Backing up Active Directory
- Appendix C. Backing up Microsoft virtual environments
- Appendix D. Using Veritas System Recovery 21 and Windows Server Core
- Index
Installing Veritas System Recovery
Before you begin, you should review the system requirements for installing Veritas System Recovery.
See System requirements for Veritas System Recovery.
Note:
During the installation process, you might be required to restart the computer. You should ensure proper functionality of the computer after it restarts. To do so, log on again using the same user credentials that you used to log on when you installed Veritas System Recovery.
The Veritas System Recovery installation program lets you install Veritas System Recovery Monitor. You can either install Veritas System Recovery Monitor while installing Veritas System Recovery or install it later by running the installation program again.
See Installing Veritas System Recovery Monitor.
To install Veritas System Recovery
- Log on to your computer using either the Administrator account or an account with administrator privileges.
- Insert the Veritas System Recovery product DVD into the media drive of the computer.
The installation program should start automatically.
If the installation program does not run, type the following command at a command prompt:
<drive>:\browser.exe
Replace <drive> with the drive letter of your media drive.
- On the DVD browser panel, click Installation, and then click Install Veritas System Recovery to start the installation.
- On the License Agreement panel, read the license agreement, and then click I accept the terms in the license agreement.
- Click Next.
- On the Installation Type panel, select either Typical Installation or Custom Installation, and then click Next.
A typical installation installs all of the features of Veritas System Recovery. A custom installation allows you to install selected features.
- If you selected Custom Installation in step 6, select the options that you want to install, and then click Next.
If you selected Typical Installation in step 6, proceed to step 8.
System Recovery Disk Creation Utility
Veritas does not ship the Veritas System Recovery Disk with the product. Instead, Veritas System Recovery provides an option to create a Veritas System Recovery Disk for all computers in your environment. You can use this disk to recover any other computer in your environment.
The Veritas System Recovery Disk Creation Utility is installed by default on all the computers on which you install Veritas System Recovery 21. You need to create a Veritas System Recovery Disk only on a computer with the latest Windows operating system in the environment as a recovery disk created on an older version of the operating system cannot recover the latest operating system.
Backup and Recovery Service
Installs the primary service that is required to back up or recover your computer.
Recovery Point Browser
Enables you to browse, mount, copy, verify, and restore files and folders using recovery points.
User Interface
Installs the product user interface that is required for interacting with the Veritas System Recovery Service.
Agent Deployment
This option appears when you expand the User Interface option.
Allows the computer on which you have installed Veritas System Recovery to deploy the Veritas System Recovery Agent to other computers. The Veritas System Recovery Agent is required for remote recovery management.
Granular Restore Option
This option appears when you expand the User Interface option.
Lets you open recovery points and restore Microsoft Exchange mailboxes, folders, and individual messages. You can also restore unstructured files and folders.
The Granular Restore Option now supports Exchange Server 2013. You can take backups and recover the files of Exchange Server 2013.
Veritas Update
Keeps your Veritas software up to date with the latest product updates.
- On the Destination Folder panel, select a folder where you want to install Veritas System Recovery, and then click Next.
To troubleshoot a problem in Veritas System Recovery after it is installed, it is recommended that you run the SupportGather.exe utility. This utility gathers the existing log information and also runs the partinfo.exe and SMEdump.exe utilities to gather additional log information. This log information is in clear text. The log file and the .exe utilities are located in the <VSR Installation folder>/Utility folder.
Note:
Veritas recommends that only privileged users or an administrator can access the Utility folder. Veritas recommends using AppLocker or Software Restriction Policies (SRP) to allow execution of only signed binaries in Veritas System Recovery. You can enable the SRP or AppLocker options on your Windows operating system.
See http://technet.microsoft.com/en-us/library/hh994614.aspx, to learn more about the SRP and Applocker options.
Note:
Veritas recommends that you place binaries and libraries in theVeritas System Recovery installation folder. Only privileged users or an administrator should have the rights to access the installation folder.
- If you select the Typical installation, in the Installation Warning panel, select the I have read the warning check box, and then click Next.
See Creation Options.
- On the Installation Review panel, review the Veritas System Recovery installation summary, and then click Install.
The progress status of the installation process is displayed on the Progress panel.
- After the installation completes, remove the product DVD from the media drive, and then click Finish to close the installation wizard.
- Restart your computer.
If you choose not to restart your computer at this time, you cannot run Veritas System Recovery until after you restart your computer.
See Activating and setting up Veritas System Recovery after installation.