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Veritas NetBackup Snapshot Client 管理指南

Last Published: 2017-11-14

Product(s): NetBackup (8.1)

存储生命周期策略和 Snapshot Client 故障排除

本节包括有关与 SLP 和快照相关的各种错误消息的信息。

如果为策略配置快照方法，并且日程表指定一个生命周期策略，则该生命周期策略必须包括快照目标。否则，NetBackup 问题报告中将显示如下错误：

   snapshot backup: tashina11_1204305543 cannot be used with a 
    lifecycle policy NoSnapshot that does not include a snapshot 
    destination.

错误 156 可能是不同问题所致，下面列出了其中的一些问题：

VxVM 无法获取磁盘组的版本，在 NetBackup 外运行适当的 VxVM 命令以查看您是否可以获取正在使用的磁盘组的版本信息。

Bpfis 日志

10:43:58.436 [28336] <32> onlfi_fim_dev_info: FTL - VfMS error 11; 
see following messages:10:43:58.437 [28336] <32> onlfi_fim_dev_info: 
FTL - Fatal method error was reported 
10:43:58.437 [28336] <32> onlfi_fim_dev_info: 
FTL - vfm_freeze: method: vxvm, type: FIM, function: vxvm_freeze 
10:43:58.437 [28336] <32> onlfi_fim_dev_info: FTL - VfMS method error 10; 
see following message: 
10:43:58.437 [28336] <32> onlfi_fim_dev_info: 
FTL - vxvm__get_dgversion: Cannot get version for disk group: dgdb001 
10:43:58.437 [28336] <4> onlfi_thaw: 
INF - Thawing /ora/db001/data001 using snapshot method vxvm. 
10:43:58.448 [28336] <4> onlfi_thaw: INF - do_thaw return value: 0 
10:43:58.454 [28336] <16> bpfis: 
FTL - snapshot preparation failed, status 156

此进程要备份的设备正由另一个进程使用。检查任何其他进程是否正在保留同一设备。

Bpfis 日志

00:26:19.025 [2826] <2> onlfi_vfms_logf: INF - lock pid(2902) != pid(2826): 
/usr/openv/netbackup/online_util/db_cntl/__LOCKFILE_EMC:
SYMMETRIX:970960001000
00:26:19.025 [2826] <2> onlfi_vfms_logf: INF - TimeFinder_rebuild: 
Cannot get lock on device: /dev/rdsk/c3t5006048C4A85A400d1s2 ......
00:26:19.025 [2826] <32> rebuild_fim_list: FTL - TimeFinder_rebuild: 
Cannot get lock on device: /dev/rdsk/c3t5006048C4A85A400d1s2
00:26:19.025 [2826] <32> splthost_rebuild: FTL - rebuild_fim_list() failed
00:26:19.037 [2826] <4> bpfis Exit: 
INF - EXIT STATUS 156: snapshot error encountered

有效备份选择的策略验证失败。如果文件服务器的卷装入到 Windows 客户端上，则在该客户端和具有有效凭据可访问 CIFS 共享的备用客户端上运行 NetBackup 客户端服务，检查文件服务器是否已启动，是否可看到卷装入到 Windows 客户端上。

Bpfis 日志

11:49:40.727 [15240.13716] <16> bpfis main: FTL - process_fs_list() failed, 
status 71
11:49:40.727 [15240.13716] <2> ol_cleanup: 
INF - removing 
C:\Program Files\Veritas\NetBackup\temp\unknown+15240+1.std_filelist
11:49:40.727 [15240.13716] <4> bpfis Exit: 
INF - EXIT STATUS 71: none of the files in the file list exist
11:49:40.743 [15240.13716] <2> stop_keep_alive_thread: 
INF - Stop keep_alive thread 
11:49:40.743 [15240.13716] <2> bpfis Exit: INF - Close of stdout

对于 Windows 客户端，从快照进行的实时浏览失败，并显示以下错误消息。确保该客户端和备用客户端上的 NetBackup 客户端服务正在使用用于访问 CIFS 共享的有效凭据运行

ERROR: permissions denied by client during rcmd.

Windows 客户端的快照备份失败，状态码为 55。确保该客户端和备用客户端上的 NetBackup 客户端服务正在使用用于访问 CIFS 共享的有效凭据运行。

Bpfis 日志

10:46:00.131 [2612.7880] <4> bpcd_request_mount: 
get volume guid from <frag-id> failed with 55
10:46:00.131 [2612.7880] <4> bpcd_request_mount: 
return mntdev NO_MOUNT_DEVICE
10:46:00.131 [2612.7880] <16> bpcd_get_fileinfo: 
bpcd_request_mount failed with error[55]
10:46:00.147 [2612.7880] <2> bpcd_get_fileinfo: sent status 55 to bpdbm

Windows 客户端的实时浏览或“从快照备份”操作失败，并显示错误 43，状态码为 156。请在主卷上启用 create_ucode 和 convert_ucode。

Bpfis 日志

04:43:44.656 [3040.3900] <2> onlfi_vfms_logf: 
INF - snapshot services:ostfi:Wed Aug 24 2011 
04:43:44.640000 <Thread id - 3900> Failed to import snapshot [*************]
04:43:44.718 [3040.3900] <2> onlfi_vfms_logf: 
INF - snapshot services: ostfi:Wed Aug 24 2011
04:43:44.718000 <Thread id - 3900> OST Library call failed with message 
(STS API sts_create_export failed with 
error code : 2060022)
04:43:44.718 [3040.3900] <2> onlfi_vfms_logf: INF - snapshot services: 
ostfi:Wed Aug 24 2011
04:43:44.718000 <Thread id - 3900> COSTPlugin::importTreeNode - 
Could not import device[************]

NBUAdapter 日志

0 RESTORE :2104 111  0 115851 2011/08/24 04:58:51 
Volume name = f3070-238-15:/NetBackup_1314174973_mirror, 
dest snap f270-247-156_test6
1 RESTORE :2104  44  0 115851 2011/08/24 04:58:51 
share name:NBU_Share_NetBackup_1314174973_mirror_
f270-247-156_test6_2011_08_24_04_36_14
0 RESTORE :2104    6   0 115851 2011/08/24 04:58:51 add_cifs_export : 
Failed to get response. Error 22 : Directory 
"/vol/NetBackup_1314174973_mirror/.snapshot/f270-247-156_test6" 
does not exist.  
1 STRWIDE :2104   1  0 115851 LFB: 
Need 111 chars to store wide copy of UTF8  
'Directory  "/vol/NetBackup_1314174973_mirror/.snapshot/f270-247-156_test6" 
does not exist. ‘

请参见配置存储生命周期策略以管理基于快照的即时恢复备份。

请参见关于快照的存储生命周期策略。