Veritas NetBackup™ OpsCenter Administrator's Guide
- Overview of NetBackup OpsCenter
- About OpsCenter
- About OpsCenter components
- About using the OpsCenter console
- About starting the OpsCenter console
- About OpsCenter console components
- About using the links on the title bar
- About using tabs and subtabs
- About refreshing the OpsCenter console
- Changing the Task pane
- About the View pane
- Using the quick links in the Task pane
- Viewing alerts from the Alert Summary pane
- Sizing the Content pane
- About the OpsCenter status bar
- Status icons and colors in the console
- About using tables
- Common tasks in OpsCenter
- About using Web browser bookmarks
- About OpsCenter documentation
- Installing OpsCenter
- About planning an OpsCenter installation
- Software components that OpsCenter uses
- About the Java Runtime Environment
- About the OpsCenter licensing model
- OpsCenter DVDs
- Managed NetBackup master server considerations
- About designing your OpsCenter Server
- Supported upgrade paths in OpsCenter
- About planning an OpsCenter Agent deployment
- Preparation for installation or upgrade
- Installing OpsCenter on Windows and UNIX
- About OpsCenter upgrade on Windows and UNIX
- About files and folders that are protected during OpsCenter upgrade
- About OpsCenter upgrade failure scenarios
- About post-installation tasks
- About uninstalling OpsCenter on Windows and UNIX
- About clustering OpsCenter
- About planning an OpsCenter installation
- Getting started with OpsCenter
- Administering OpsCenter
- About the services and processes used by OpsCenter
- OpsCenter server scripts on Windows and UNIX
- About OpsCenter database administration
- About backup and restore of OpsCenter and OpsCenter Analytics
- About communication ports and firewall considerations in OpsCenter
- Communication ports used by key OpsCenter components
- Ports required to communicate with backup products
- Web browser to launch OpsCenter user interface
- About OpsCenter user interface and OpsCenter server software communication
- About OpsCenter server to NetBackup master server (NBSL) communication
- About SNMP traps
- About communication between OpsCenter and Sybase database
- About email communication in OpsCenter
- Gathering troubleshooting data with the support script
- About OpsCenter log files
- Understanding OpsCenter settings
- OpsCenter settings
- Setting user preferences
- About managing licenses
- Configuring the data purge period on the OpsCenter Server
- About storing the SMTP Server configurations in OpsCenter
- Configuring SMTP server settings for OpsCenter
- Adding host aliases in OpsCenter
- Merging objects (hosts) in OpsCenter
- Modifying tape library information in OpsCenter
- Copying a user profile in OpsCenter
- Setting report export location in OpsCenter
- About managing Object Types in OpsCenter
- About managing OpsCenter users
- About managing user password
- About adding AD / LDAP user groups in OpsCenter
- Settings > Users > Users options
- User access rights and functions in OpsCenter user interface
- Viewing OpsCenter user account information
- Adding new users to OpsCenter
- Editing OpsCenter user information
- Resetting an OpsCenter user password
- Resetting password of the OpsCenter Security Admin
- Deleting OpsCenter users
- Viewing OpsCenter user groups
- Settings > Users > User Groups options
- Adding OpsCenter user groups
- Editing OpsCenter user groups
- Deleting OpsCenter user groups
- About managing recipients in OpsCenter
- Viewing email recipients in OpsCenter
- Settings > Recipients > Email options
- Viewing SNMP trap recipients in OpsCenter
- Settings > Recipients > SNMP trap recipient options
- Creating OpsCenter email recipients
- Settings > Recipients > Email > Add Email Recipient options
- Creating OpsCenter SNMP trap recipients
- Settings > Recipients > SNMP > Add SNMP trap recipient options
- Modifying OpsCenter Email or SNMP recipient information
- Deleting OpsCenter Email or SNMP trap recipient
- About managing cost analysis and chargeback for OpsCenter Analytics
- Setting the default currency for OpsCenter cost reports
- Settings > Chargeback > Currency Settings options
- Editing the OpsCenter global currency list
- Settings > Chargeback > Currency Settings > Edit Currency List options
- Settings > Chargeback > Cost Variable options
- Creating cost variables in OpsCenter
- Modifying cost variables in OpsCenter
- Deleting cost variables in OpsCenter
- Settings > Chargeback > Cost Formulae options
- Creating cost formulae in OpsCenter
- Modifying cost formulae in OpsCenter
- Deleting a cost formulae in OpsCenter
- Estimating chargeback costs using the OpsCenter Formula Modeling Tool
- Settings > Chargeback > Cost Estimation options
- Monitoring OpsCenter tuning status
- Understanding data collection
- About data collection in OpsCenter
- About managing OpsCenter Agents
- About managing OpsCenter Data Collectors
- About configuring data collection for NetBackup
- Settings > Configuration > NetBackup options
- NetBackup data collection view
- How OpsCenter collects data from NetBackup
- About the Breakup Jobs option
- Viewing master server details and data collection status
- Adding a master server or appliance in OpsCenter
- Adding a NetBackup master server
- Configuring a master server or appliance master server for server access and data collection by OpsCenter
- Settings > Configuration > NetBackup > Add Master Server options
- Adding a master server or an appliance master server in the OpsCenter console
- Editing a master server or an appliance master server in OpsCenter
- Deleting a master server or an appliance master server in OpsCenter
- Controlling data collection for a master server in OpsCenter
- Configuring Backup Exec data collector
- Collecting data from PureDisk
- Managing OpsCenter views
- About OpsCenter views
- About managing OpsCenter views
- About managing nodes and objects in OpsCenter
- Adding nodes to a view in OpsCenter
- Modifying node details in OpsCenter
- Deleting nodes from a view in OpsCenter
- Managing static views
- Managing dynamic views
- View filters in OpsCenter
- Setting up logging for View Builder
- Monitoring NetBackup using OpsCenter
- About the Monitor views
- Controlling the scope of Monitor views
- About monitoring NetBackup using the Overview tab
- Viewing the Job Summary by State
- Viewing the Media Summary by Status
- About Top 7 Job Error Log Summary
- Viewing the Services Summary
- Viewing the Master Server Summary
- Viewing the Job Summary by Job Status
- Viewing the Drive Summary by Status
- Top 7 Policies by Failed Jobs
- Viewing the Alert Summary by Severity
- About monitoring NetBackup jobs
- Monitor > Jobs List View options
- About monitoring jobs using the List View
- Viewing the details for a single NetBackup job
- Viewing the details for a master server associated with a job
- Viewing policy information for a job
- Filtering on NetBackup job type and state
- Controlling NetBackup jobs
- Reconciling NetBackup jobs
- Changing the job priority
- Change Job Priority dialog box options
- Exporting NetBackup job logs
- About using the Summary View for monitoring jobs
- Viewing the Job Summary by Job Status
- Viewing the Job Summary by State
- Viewing the Job Summary by Type
- About the Group Component Summary table
- About using the Hierarchical View for monitoring jobs
- Viewing the details for a single NetBackup job
- Viewing the details for a master server associated with a job
- Viewing policy information for a job
- Filtering on NetBackup job state
- Monitor > Services view
- Filtering on NetBackup service type
- Controlling NetBackup services
- About monitoring NetBackup policies
- Monitor > Policies List View
- About using the List View to monitor NetBackup policies
- Filtering on NetBackup policy type
- Monitor > Policies page
- Viewing details for a single NetBackup policy
- Viewing the details for a master server associated with a policy
- Viewing the details for a volume pool associated with a policy
- Activating or deactivating a job policy
- Starting a manual backup
- Viewing the history for a single job policy
- Monitor > Policies Summary View
- About Top 5 Policies by Data Backed up
- About Top 7 Policies by Failed Jobs
- About Top 7 Policies by No. of Jobs
- About monitoring NetBackup media
- Monitor > Media List View options
- About using the List View to monitor NetBackup media
- Viewing the details for NetBackup media
- Viewing the details for a master server associated with the media
- Filtering on NetBackup media type
- Controlling media
- Monitor > Media Summary View options
- Hierarchical View by Volume Pool for monitoring media
- Viewing the details for volume pool
- Viewing the details for media
- Controlling media
- Hierarchical View by Volume Group for monitoring media
- Viewing the details for a volume group
- Viewing the details for media
- Controlling media in OpsCenter
- Monitoring NetBackup devices
- Monitor > Devices > Drives List View options
- About using the List View for monitoring drives
- Viewing the details for a single drive
- Viewing the details for a master server associated with a drive
- Filtering on NetBackup drive category
- Controlling drives
- Monitor > Devices > Drives Summary View
- Viewing the Drive Summary by Status
- Monitor > Devices > Disk Pools options
- Viewing the details for a single disk pool
- About monitoring NetBackup hosts
- Monitor > Hosts > Master Servers view
- Filtering by NetBackup master server type and status
- Monitor > Hosts > Media Servers view
- Viewing the details of a master server that is associated with a media server
- Monitor > Hosts > Clients view
- Viewing the details for a single master server
- About monitoring NetBackup alerts
- Monitor > Alerts List View
- About using the List View to monitor NetBackup alerts
- Viewing the details for a single alert
- Viewing the details of a single alert for Appliance hardware failure
- Viewing the details of the alert policy associated with an alert
- Filtering by alert type
- Responding to alerts
- Summary View for monitoring NetBackup alerts
- Viewing alerts by severity
- Viewing alerts by NetBackup Master Server
- About monitoring Audit Trails
- Monitor > Appliance Hardware > Master Server
- Monitor > Appliance Hardware > Media Server
- Monitor > Appliance Hardware > NetBackup
- Monitor > Appliance Hardware > Deduplication
- Appliance hardware details
- Monitor > Cloud options
- Managing NetBackup using OpsCenter
- About the Manage views
- Controlling the scope of Manage views
- About managing alert policies
- About OpsCenter alert policies
- Manage > Alert Policies view
- Viewing the details for a single alert policy
- Filtering on type of alert policy
- About creating (or changing) an alert policy
- Managing an alert policy
- Viewing the alerts associated with an alert policy
- About managing NetBackup storage
- About managing NetBackup devices
- About Operational Restore and Guided Recovery operations
- About Operational Restores from OpsCenter
- About Guided Recovery
- Setting up for Guided Recovery cloning
- Guided Recovery cloning pre-operation checks
- Performing a Guided Recovery cloning operation
- Select a Master Server dialog
- Select Source Database panel
- Select Control File Backup panel
- Destination host and login panel
- Destination Parameters panel
- Selection summary panel
- Pre-clone check panel
- Job Details panel
- Guided Recovery post-clone operations
- Troubleshooting Guided Recovery
- About managing NetBackup Hosts
- About managing NetBackup Deployment Analysis
- About the traditional license report
- Prerequisites and data collection for a traditional licensing report
- Traditional Licensing page
- Create Traditional Licensing Report Wizard
- Generating a Traditional Licensing report
- Traditional Licensing report and log file locations
- Possible Traditional License report issues
- Capacity License report
- Data compilation for the Capacity License report
- Generating a Capacity Licensing report
- Possible Capacity License report issues
- Supporting Replication Director in OpsCenter
- About monitoring Replication Director from OpsCenter
- About the Open Storage alert condition
- How the events are generated
- Adding an alert policy
- About monitoring replication jobs
- Disk pool monitoring
- Storage lifecycle policy reporting
- Reporting on storage units, storage unit groups, and storage lifecycle policies
- Understanding and configuring OpsCenter alerts
- About using SNMP
- About SNMP
- About SNMP versions
- SNMP versions supported in OpsCenter
- About the Management Information Base (MIB) and OpsCenter support
- SNMP traps
- Alert descriptions in OpsCenter
- Configuring the SNMP trap community name for OpsCenter
- Configuring the SNMP version for sending SNMP traps
- About customizing Alert Manager settings
- Frequently asked SNMP and OpsCenter questions
- About managing OpsCenter alerts using Microsoft System Center Operations Manager 2007
- About managing OpsCenter alerts using HP OpenView Network Node Manager 7.50/7.51 on Windows
- About using SNMP
- Reporting in OpsCenter
- About OpsCenter reports
- Report Templates in OpsCenter
- About managing reports in OpsCenter
- Save report and email report dialog boxes
- Saving an OpsCenter report
- Exporting an OpsCenter report
- File formats available in OpsCenter
- Emailing a report in OpsCenter
- Configuring number of rows in a tabular report for email or export
- Adding email recipients to an OpsCenter report mailing
- Add email recipients dialog box options
- Creating a custom report in OpsCenter
- Creating an OpsCenter report using SQL query
- About managing My Reports
- About managing My Dashboard
- About managing reports folders in OpsCenter
- Using report schedules in OpsCenter
- Reports > Schedules options
- About managing report schedules in OpsCenter
- About managing time schedules in OpsCenter
- Appendix A. Additional information on PureDisk data collection
- Appendix B. Attributes of NetBackup data
- Appendix C. Man pages for CLIs
- Appendix D. Creating views using CSV, TSV, and XML files
- About using CSV, TSV, and XML files to create views
- About creating CSV files
- About creating TSV files
- About creating XML files
- XML DTD structure
- DTD elements
- DTD <application> element
- DTD <objects> and <object> elements
- DTD <attribute> elements
- DTD <view> element
- DTD <node> elements
- DTD <aliaslevel> elements
- Examples of XML files
- Example 1: Adding an object
- Example 2: Adding a view
- Example 3: Updating an object
- Example 4: Merging objects
- Appendix E. Error messages in OpsCenter
- Index
Upgrading OpsCenter on UNIX
Use the following procedure to upgrade to OpsCenter software on UNIX hosts.
Note:
It is recommended that you do not cancel or interrupt the installation process once it is started.
To upgrade OpsCenter Server on UNIX
- If you plan to upgrade your backup product and OpsCenter, ensure that you upgrade OpsCenter first. When upgrading OpsCenter, always upgrade the OpsCenter Server first followed by the Agent and then the View Builder.
- Open a UNIX console and log on as root on the target host.
- Mount the OpsCenter product DVD on the OpsCenter Server that you want to upgrade.
- Type the following command: ./install. Press Enter.
- The Welcome message is displayed. Press Enter to continue.
- The installer then checks if OpsCenter Server is installed on the system or not. It prompts you in case OpsCenter Server is already installed. The installer also examines the system for existing packages.
- The following prompt is displayed:
Where should the existing OpsCenter database and configuration files be backed up? An 'OpsCenterServer_backup' directory will be created within the directory that you specify to store these files. (/var/symantec/)
Type the directory name in which the existing OpsCenter database and configuration files can be saved and then press Enter.
To accept the default directory path (/var/symantec), press Enter.
- The installer displays a list of components that will be installed or upgraded like PBX, OpsCenter Server, OpsCenter user interface and so on. Review this list and press Enter to continue.
- The installer prompts you with the following question:
installOpsCenterServer is now ready to upgrade OPSCENTERSERVER. Are you sure you want to upgrade OPSCENTERSERVER? [y,n,q] (y)
Press Enter to continue OpsCenter upgrade.
- The installer prompts you with the following question:
Participate in the NetBackup Product Improvement program? [y,n,q] (y)
Press Enter if you want to participate in the NetBackup Product Improvement program or press n if you do not want to participate.
- The installer prompts you with the following question:
Do you want to import users from <remote AT host name> to OpsCenter AT?
Press Enter to import users from the earlier OpsCenter versions.
For more details, refer to the About Importing Authentication Settings section.
If the import fails, you need to reset password of all OpsCenter(vx) users.
- By default, in OpsCenter, the database is upgraded in the beginning. However, you can choose to first upgrade the OpsCenter software.
See About OpsCenter upgrade failure scenarios.
The database upgrade process starts. In this process, the OpsCenter data is migrated to the new OpsCenter database version. The database process may take time depending on your database size.
The following message is displayed:
The database upgrade is in progress. This may take some time based on the database size. You can see the progress and current status in
/var/tmp/(directory)/db/log/dbManager_<timestamp>_.log file.
After complete installation, the logs are copied to the following location:
/var/VRTS/install/logs/LogDirectory/db/logLogDirectory is generated during the upgrade progress.
- The installer displays the OpsCenter packages that are installed. Depending on the installed packages, the following message may be displayed:
The following packages were found on the system. However the package versions are older than the ones required by OpsCenter. VRTSOpsCenterServer existing version was found on the system, but OpsCenter requires VRTSOpsCenterServer new version VRTSOpsCenterGUI existing version was found on the system, but OpsCenter requires VRTSOpsCenterGUI new version VRTSOpsCenterLegacyServer existing version was found on the system, but OpsCenter requires VRTSOpsCenterLegacyServer new version
The installer then uninstalls the older packages and installs new version of OpsCenter Server.
- OpsCenter Server is installed. Configuration changes are made to the system.
- All the OpsCenter processes are started. The following information is also displayed:
Web URL to access OpsCenter console
Location of install log and summary files.
Note:
After successful upgrade, OpsCenter database password is set to an auto-generated string, if the earlier password is still the default one, that is 'SQL'. It is recommended that you change the database password after the installation.
See Changing the OpsCenter database administrator password.
If you had changed the default password in the earlier version, you do not need to change it again. The installer retains the old password that you can use in the current version.