Veritas NetBackup™ Snapshot Client Administrator's Guide

To verify connectivity from client to array

1. Enter the following:

   • On UNIX:

     /opt/Navisphere/bin/naviseccli  - h CLARiiON_hostname -user
         array_admin_username -password array_admin_password -scope 0
         getagent

   • On Windows:

     Program Files\EMC\Navisphere CLI\naviseccli  - h CLARiiON_hostname 
     -user array_admin_username -password password -scope 0 getagent

   Sample output from this command:

   Agent Rev:           6.19.1 (2.6)
   Name:                K10
   Desc:
   Node:                A-APM041147024
   Physical Node:       K10
   Signature:           1218092
   Peer Signature:      1099522
   Revision:            2.19.500.5.027
   SCSI Id:             0
   Model:               CX500
   Model Type:          Rackmount
   Prom Rev:            3.60.00
   SP Memory:           2048
   Serial No:           APM041147024
   SP Identifier:       A
   Cabinet:             DPE2

   If the command fails, you must address the problem before you do any further array configuration.

   This problem could be due to the following:

   • The Navisphere Secure CLI or other array interface is not installed.

   • The installed Navisphere Secure CLI is not a supported version.

     See Table: Software that is required for EMC CLARiiON.

   • The array credentials are invalid.

     Note:

     On AIX or some UNIX host the Snapshot creation can fail for EMC_CLARiiON array, if the Navisphere Secure CLI location entries are incorrect in the /usr/openv/lib/vxfi/configfiles/emcclariionfi.conf file.

     For example, on the AIX host naviseccli is found at the following location /usr/lpp/NAVICLI/naviseccli. Verify the correct naviseccli path and add the following file path and name entries to the /usr/openv/lib/vxfi/configfiles/emcclariionfi.conf file.

   • FILEPATH_NAVISEC_EXE"="filepath"

   • FILENAME_NAVISEC_EXE"="filename"

2. For further troubleshooting information, consult your array documentation.