Arctera Insight Information Governance

Last Published:
Product(s): Veritas Alta Data Insight (1.0)
Platform: Windows
  1. About Arctera Insight Information Governance
    1.  
      About Arctera Insight Information Governance
  2. Dashboard
    1.  
      About Arctera Insight Information Governance Dashboard
    2.  
      Storage Utilization Trends
  3. Navigating through Arctera Insight Information Governance
    1.  
      Left Navigation Panel Overview
  4. Workspace
    1.  
      About Arctera Insight Information Governance Workspace
    2.  
      Data
    3.  
      Users
    4.  
      Groups
  5. Policy
    1.  
      About policy
    2.  
      Creating Policies
    3.  
      Managing Policies
  6. Installing Collector Node
    1.  
      About Collector node
    2.  
      Downloading and Installing Arctera Insight Information Governance Collector
  7. Collector
    1.  
      Collector
    2.  
      About servers
  8. Data Sources
    1.  
      Data Sources
    2. Filers
      1.  
        Adding filers
      2.  
        Viewing configured filers
      3.  
        Editing filer configuration
      4.  
        Managing filers
      5.  
        Monitored Shares
      6.  
        About disabled shares
    3. SharePoint Online
      1.  
        About SharePoint Online account monitoring
      2.  
        Registering Information Governance with Microsoft to enable SharePoint Online account monitoring
      3.  
        Configuring application without user impersonation for M365
      4.  
        Creating an application in the SharePoint Admin Center
      5.  
        Add SharePoint Online accounts
      6.  
        Managing Site Collections
      7.  
        Monitored Site Collections
    4. OneDrive
      1.  
        Configuring OneDrive account
      2.  
        Registering Information Governance with Microsoft to enable OneDrive account monitoring
      3.  
        Configuring application without user impersonation for M365
      4.  
        Add/Edit OneDrive account
      5.  
        Monitored Cloud Accounts
  9. Directory Services
    1.  
      About Active Directory Services
    2.  
      Registering Information Governance with Microsoft to scan Azure AD
    3.  
      Add/Edit Azure active directory service
  10. Health and Monitoring
    1.  
      Scan Status
  11. Classification
    1.  
      Requests
    2.  
      Configuration
    3.  
      Setting up Classification
  12. File Groups
    1.  
      About File group
    2.  
      Configuring File group
  13. Reports
    1.  
      About Reports
  14. Workflows
    1.  
      Workflows
    2.  
      Task
  15. Data Remediation
    1.  
      Delete Files Configuration
  16. Users and Access
    1.  
      Users and Roles
    2.  
      Credentials

Downloading and Installing Arctera Insight Information Governance Collector

To download and install Arctera Insight Information Governance,

  1. Visit https://www.veritas.com/support/en_US/downloads
  2. Search the list by Veritas Alta Archiving and expand Base and Upgrade installers section.
  3. Download and save ArcteraInformationGovernance_collector_windows-x64_1_0_0_<version>.exe file.
  4. Double click and run the .exe file.

    Installation wizard will appear on the screen.

  5. After brief interval, Setup pop-up appears on the screen. Click Next.
  6. On the License Agreement pop-up, review and select I accept the agreement radio button and click Next.
  7. On the Configuration Details pop-up, check if the destination directory is C:\Program Files\ArcteraDataInsight. You can also change the installation directory as per your choice.
  8. On the Configuration Details pop-up, check if the data directory is C:\DataInsight\data. You can change the data directory later.
  9. On the Configuration Networking pop-up, check if Scheduler service port number is 443 and Classification client service port number is 8383 and click Next.
  10. On the Cloud Agent Configuration Details pop-up, select the Arctera DataInsight Data Center from the drop-down, enter Username and Password, and click Next. The data center, username and password will be provided by Information Governance Onboarding team.
  11. On the Cloud Scheduler Service Details pop-up, add FQDN/IP shared by Arctera. Do not change the Scheduler Service Port in Cloud, which is 443 by default. Click Next.

    Installation process will be initiated.

  12. On Services pop-up, check if Start Arctera Data Insight Collector Services now box is checked and click Next.
  13. Click Finish on the Completing the Setup Wizard to complete the installation process.

Once you complete the process, the installed server will appear in the Servers tab. See Collector.

Post-installation

Steps to verify that Information Governance has been installed properly.

  • Check if following services are running

    • ArcteraDataInsightSchedulerService

    • ArcteraDataInsightTokenManagerService

    • ArcteraDataInsightVICClientService

    • ArcteraDataInsightVICServerService

  • Check if C:\ArcteraDataInsight\data\cloudconfig.properties is showing a non-zero Tenant ID.

  • Log in to Information Governance with Admin user credentials. Click Settings tab in the left pane. Newly installed on-prem collector agent name should be visible under Data Sources sub menu.

  • Check the following Log locations and confirm that there is no error.

    • <InstallDIR>\log\scheduler\schedulerservice.log

    • <InstallDIR>\log\tokenmanager\tokenmanager.log

    • <InstallDIR>\log\vicclient\vicclient.log

    • <InstallDIR>\log\vic.log

Uninstalling Information Governance Collector Agent

To uninstall Information Governance from the Collector Agent

  1. Log in to the Windows machine on which Collector Agent is installed.
  2. Navigate to the install directory. For example C:\Program Files\ArcteraDataInsight and double click uninstall.exe.
  3. On the confirmation page, click Next.
  4. On the Delete Data page, uncheck the box only if you want to retain any product data.
  5. Click Begin Uninstall
  6. After completing the uninstall process, click Finish.

You can also uninstall by going to Add/Remove Programs, search Arctera Information Governance 1.0.0.<version> and clicking Uninstall.