Veritas NetBackup™ Flex Scale Best Practices and Troubleshooting Guide

Last Published:
Product(s): Appliances (3.2)
Platform: NetBackup Flex Scale OS
  1. Introduction
    1.  
      Scope and intended audience
    2.  
      About NetBackup Flex Scale
    3.  
      About NetBackup Flex Scale nodes
  2. Configuration requirements
    1.  
      Physical environment
    2.  
      NetBackup Flex Scale configuration requirements
    3.  
      Firewall and network port requirements
    4.  
      Considerations for using IPv6 addresses
    5.  
      Considerations for configuring disaster recovery
  3. Best practices
    1.  
      Management network connectivity
    2.  
      Private network connectivity
    3.  
      Configuring AutoSupport for the appliance
    4.  
      Necessary software
  4. NetBackup Flex Scale tuning and sizing
    1.  
      Assigning media servers to a storage server
    2.  
      NetBackup Flex Scale tuning
  5. Troubleshooting NetBackup Flex Scale
    1.  
      NetBackup Flex Scale logs
    2.  
      Services management
    3.  
      Audit logs
    4. Collecting logs for cluster nodes
      1.  
        Uploading logs to Veritas Support
      2.  
        Downloading logs
    5. Forwarding logs to an external server
      1.  
        Configuring log forwarding
      2.  
        Modifying log forwarding settings using the UI
      3.  
        Removing log forwarding
    6.  
      Error messages displayed during the pre-upgrade check
    7. Troubleshooting NetBackup Flex Scale issues
      1.  
        If cluster configuration fails (for example because an IP address that was already in use is specified) and you try to reconfigure the cluster, the UI displays an error but the configuration process continues to run
      2.  
        Validation error while adding VMware credentials to NetBackup
      3.  
        NetBackup Web UI incorrectly displays some NetBackup Flex Scale processes as failed
      4.  
        Unable to create BMR Shared Resource Tree (SRT) on NetBackup Flex Scale Appliance
      5.  
        NetBackup configuration files are not persistent across operations that require restarting the system
      6.  
        Connection timeout errors during patch installs, upgrades, and rollback operations
      7.  
        Initial configuration wizard displays a license error after successfully configuring the cluster
      8.  
        Resource monitoring and remediation

Modifying log forwarding settings using the UI

You can edit only the scheduled interval for forwarding the logs. To edit any other settings, delete the configured log server settings and reconfigure log forwarding.

To edit the settings:

  1. Use any one of the following options to sign in:

    • Use a user account with both Appliance Administrator and NetBackup Administrator role, or a user account with only an Appliance administrator role to log in to the NetBackup Flex Scale web interface https://ManagementServerIPorFQDN/webui where ManagementServerIPorFQDN is the public IP address, the FQDN, or the short host name that you specified for the management server during the cluster configuration, and then in the left pane do one of the following:

      • Click Cluster Management > Cluster settings > Security management > Log forwarding

      • Click Cluster Management > Cluster dashboard > Security Meter > View details > Auditing and alerting > Log forwarding

    • Use a user account with an Appliance Administrator role to log in to the NetBackup Flex Scale infrastructure management console https://ManagementServerIPorFQDN:14161 where ManagementServerIPorFQDN is the public IP address, the FQDN, or the short host name that you specified for the management server and do one of the following:

      • Click Dashboard > Security Meter > View details > Auditing and alerting > Log forwarding

      • Click Settings > Security management > Log forwarding

  2. Under Log polling interval, click Edit.
  3. Select the time interval and click Save.

    A notification is displayed on the top of the page. To monitor the progress, click View details. After the task is completed successfully a notification is displayed on the top of the page and the changed interval is displayed in the UI.