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NetBackup™ Access Appliance 8.5 Release Notes

Last Published:
Product(s): Appliances (8.5)
Platform: Veritas 3340,Veritas 3350,Veritas 3360
  1. Overview of Access Appliance
    1.  
      About this release
    2. Changes in this release
      1.  
        Advance notification for deprecated functionality in future releases
    3.  
      Supported NetBackup client versions
    4.  
      Supported versions of Veritas Data Deduplication
    5.  
      Access Appliance simple storage service (S3) APIs
  2. Software limitations
    1.  
      Limitations related to CIFS
    2. Limitations related to installation and upgrade
      1.  
        Underscore character is not supported for host names
    3.  
      Limitation related to cloud tiering
    4.  
      Limitations related to networking
    5.  
      Limitations related to Veritas Data Deduplication
    6.  
      Kernel-based NFS v4 limitations
    7.  
      File system limitation
    8.  
      Access Appliance S3 server limitation
    9.  
      Long-term data retention (LTR) limitations
    10. Limitation related to replication
      1.  
        Limitation related to continuous replication
    11.  
      Limitations related to user management
  3. Known issues
    1. Access Appliance known issues
      1. CIFS issues
        1.  
          CIFS share created on Access Appliance 8.x version may not be accessible if all the virtual IPs are on a VLAN device
        2.  
          CIFS share add command fails to add share on the target cluster for a filesystem which is used in the configuration of episodic replication
      2. General issues
        1.  
          Reimaging the appliance from the SSD device fails if a CD with the ISO image is inserted in the CD-ROM
        2.  
          User is not logged out from the command-line interface after running the Cluster> stop all command
        3.  
          User account gets locked on a management or non-management console node
        4.  
          Addition of a user named 'admin' fails from GUI and CLISH
        5.  
          The displayed proxy server state is inconsistent if the specified proxy server settings are incorrect
      3. GUI issues
        1.  
          When provisioning storage, the Access web interface or the command-line interface displays storage capacity in MB, GB, TB, or PB
        2.  
          GUI stops working after ECA deployment
        3.  
          Partially uploaded software upgrade package is displayed in the GUI
      4. Infrastructure issues
        1.  
          The Access Appliance management console is not available after a node is deleted and the remaining node is restarted
        2.  
          Add node fails if upgrade is performed from 7.4.2.200 or lower version
      5. Installation and configuration issues
        1.  
          When you configure Access Appliance as an iSCSI target, the initiator authentication does not work
        2.  
          If the console node reboots, the install operation fails for inconsistent EEBs
      6. MSDP-C issues
        1.  
          MSDP-C duplication job fails with OpenStorage WORM lock error after the file system is grown to100%
      7. Networking issues
        1.  
          The network ip addr show command does not display all the FQDN entries for an IP address
        2.  
          Unable to log in to IPMI intermittently
      8. NFS issues
        1.  
          Kernel-NFS v4 lock failover does not happen correctly in case of a node crash
        2.  
          Kernel-NFS v4 export mount for Netgroup does not work correctly
        3.  
          System software share open command displays IPV6 IP on NFS share if the management NIC (eth1) is configured with VLAN
      9. ObjectAccess issues
        1.  
          The Object Access server crashes whenever any operation on the Object Access server requires authentication with the AD server using an AD user
      10. Replication issues
        1.  
          Continuous replication is unable to go to the replicating state if the Storage Replicated Log becomes full
        2.  
          Unplanned failover and failback in continuous replication may fail if the communication of the IPTABLE rules between the cluster nodes does not happen correctly
      11. STIG issues
        1.  
          The changed password is not synchronized across the cluster
      12. Storage issues
        1.  
          Rollback service group goes in faulted state when respective cache object is full and there is no way to clear the state
        2.  
          Event messages are not generated when cache objects get full
        3.  
          Storage fs addcolumn operation fails but error notification is not sent
        4.  
          Unable to create space-optimized rollback when tiering is present
        5.  
          The CVM service group goes in to faulted state after you restart the management console node
        6.  
          After a cluster reboot, the UI shows that the storage is not configured
      13. Upgrade issues
        1.  
          The system config import command does not work as expected
        2.  
          After multi-step upgrade from 7.4.2 to 8.5 eth1 device is not listed in the network ip add show output
        3.  
          Checkpoints might remain in the file systems used by Veritas Data Deduplication (VDD) after the system rolls back after an upgrade failure
        4.  
          Upgrade preflight check fails with password expiry error
        5.  
          Upgrade from Access Appliance version 8.2/8.2.x, 8.3/8.3.x to version 8.5 fails during free space pre-check for "/" partition
        6.  
          AD is disabled after an upgrade from Access Appliance version 8.3.100 to 8.5
        7.  
          After you upgrade from Access Appliance version 8.2/8.2.002 to version 8.5, the CTDB server and ADClientService goes into PARTIAL state or is not ONLINE on all the nodes
      14. Veritas Data Deduplication issues
        1.  
          Provisioning for Veritas Data Deduplication is displayed as failed in GUI
        2.  
          After upgrade, Veritas Data Deduplication configuration fails as the virtual IP association with deduplication is being used by CIFS
      15. Access Appliance operational notes
        1.  
          Access services do not restart properly after storage shelf restart
  4. Getting help
    1.  
      Displaying the Online Help
    2.  
      Displaying the man pages
    3.  
      Using the Access Appliance product documentation

Access services do not restart properly after storage shelf restart

If the Veritas Access 3340 Appliance loses connectivity to an attached Primary or Expansion storage shelf, the underlying storage connectivity is lost and the VxVM disk group goes into a deported state. This issue occurs whenever a storage shelf intentionally or unintentionally restarts. To correct this issue, you need to restart the Access services.

To restart the Access services after the appliance storage shelves restart

  1. Log onto the Access shell menu over the console IP address.
  2. Run the following command to import the VxVM disk group and other Access configurations:

    ltrcluster> storage scanbus

  3. Restart the services that were configured before the storage shelf restart.

    For example, if the S3 server is configured, use the following commands

    ltrcluster> objectaccess server status
ObjectAccess Status on ltrcluster_01 : OFFLINE|FAULTED
ObjectAccess Status on ltrcluster_02 : OFFLINE|FAULTED
ltrcluster> objectaccess server stop
ACCESS ObjectAccess ERROR V-493-10-4 ObjectAccess server already stopped.
ltrcluster> objectaccess server start
ACCESS ObjectAccess SUCCESS V-493-10-4 ObjectAccess started successfully.
ltrcluster> objectaccess server status
ObjectAccess Status on ltrcluster_01 : ONLINE
ObjectAccess Status on ltrcluster_02 : ONLINE
ltrcluster>