NetBackup™ Web UI Administrator's Guide
- Introducing the NetBackup web user interface
- Monitoring and notifications
- The NetBackup dashboard
- About the Activity monitor
- Job monitoring
- Workloads that require a custom RBAC role for specific job permissions
- View a job
- View the jobs in the List view
- View the jobs in the Hierarchy view
- Jobs: cancel, suspend, restart, resume, delete
- Search for or filter jobs in the jobs list
- Create a jobs filter
- Edit or delete a jobs filter
- Troubleshooting the viewing of jobs
- Job notifications
- NetBackup event notifications
- Section I. Managing hosts
- Managing host properties
- Managing credentials for workloads and systems that NetBackup accesses
- Overview of credential management in NetBackup
- Add a credential in NetBackup
- Add a credential for an external KMS
- Add a credential for NetBackup Callhome Proxy
- Edit or delete a named credential
- Add a credential for Network Data Management Protocol (NDMP)
- Edit or delete Network Data Management Protocol (NDMP) credentials in NetBackup
- Managing deployment
- Section II. Configuring storage and backups
- Configuring storage
- About storage configuration
- Create a Media Server Deduplication Pool (MSDP) storage server
- Create a Cloud storage, OpenStorage, or AdvancedDisk storage server
- Create a disk pool
- Create a storage unit
- Create a universal share
- Create a Media Server Deduplication Pool (MSDP) storage server for image sharing
- Using image sharing from the NetBackup web UI
- Troubleshooting storage configuration
- Troubleshooting universal share configuration issues
- Using instant access for MS-Windows and Standard policies
- Overview of backups in the web UI
- Managing protection plans
- Managing classic policies
- Managing backup images
- Pausing data protection activity
- Configuring storage
- Section III. Managing security
- Security events and audit logs
- Managing security certificates
- Managing host mappings
- Managing user sessions
- Managing the security settings for the primary server
- Certificate authority for secure communication
- Disable communication with NetBackup 8.0 and earlier hosts
- Disable automatic mapping of NetBackup host names
- Configure the global data-in-transit encryption setting
- About NetBackup certificate deployment security levels
- Select a security level for NetBackup certificate deployment
- About TLS session resumption
- Set a passphrase for disaster recovery
- About trusted primary servers
- Using access keys, API keys, and access codes
- Configuring authentication options
- Managing role-based access control
- RBAC features
- Authorized users
- Configuring RBAC
- Notes for using NetBackup RBAC
- Add AD or LDAP domains
- View users in RBAC
- Add a user to a role (non-SAML)
- Add a smart card user to a role (non-SAML, without AD/LDAP)
- Add a user to a role (SAML)
- Remove a user from a role
- Disable web UI access for operating system (OS) administrators
- Disable command-line (CLI) access for operating system (OS) administrators
- Default RBAC roles
- Add a custom RBAC role
- Role permissions
- Manage access permission
- View access definitions
- Section IV. Detection and reporting
- Detecting malware
- About malware detection
- Configure a new scan host pool
- Add an existing scan host
- Manage credentials
- Remove the scan host
- Deactivate the scan host
- Scan a policy client backup images for malware
- Perform malware scanning
- Scan a VMware asset for malware
- View the malware scan status
- Actions for malware scanned images
- Recover from malware-affected images (clients protected by policies)
- Recover a VMware asset affected by malware
- Troubleshooting
- Detecting anomalies
- Usage reporting and capacity licensing
- Detecting malware
- Section V. NetBackup workloads and NetBackup Flex Scale
- Section VI. Disaster recovery and troubleshooting
Unable to sign in due to authorization-related issues
To sign in with SSO, you must add SAML users and the SAML user groups to the necessary RBAC roles. If the RBAC roles are not correctly assigned, you might encounter the following error while signing into NetBackup web UI.
You are not authorized to access this application. Contact your NetBackup security administrator to request RBAC permissions for the NetBackup web user interface.
Refer to the table below to troubleshoot authorization-related issues:
Table:
Cause | Explanation and recommended action |
|---|---|
RBAC roles are not assigned to the SAML users and the SAML groups. | After an IDP configuration is added and enabled on the NetBackup primary server, ensure that necessary RBAC roles are assigned to SAML users and SAML user groups that use SSO. Note that SAML users and SAML user groups are available in RBAC only after the IDP configuration is added and enabled on the NetBackup primary server. For steps on adding users, See Add a user to a role (non-SAML). |
RBAC roles are assigned to SAML users and SAML user groups associated with an IDP configuration that is not currently added and enabled. | When you add a SAML users or SAML user group in RBAC, the SAML user or SAML user group entry is associated with the IDP configuration that is added and enabled at that time. If you add and enable a new IDP configuration, ensure that you also add another entry for the SAML user or SAML user group. The new entry is associated with the new IDP configuration. For example, NBU_user is added to RBAC and assigned the necessary permissions, while an ADFS IDP configuration is added and enabled. If you add and enable an Okta IDP configuration, you must add a new user entry for NBU_user. Assign the necessary RBAC roles to the new user entry, which is associated with the Okta IDP configuration. For steps on adding users, See Add a user to a role (non-SAML). |
RBAC roles are assigned to local domain users or Active Directory (AD) or LDAP domain users (instead of SAML users and SAML user groups). | SAML user or SAML user group records might appear similar to corresponding local domain users or AD or LDAP domain users already added in the RBAC. After an IDP configuration is added and enabled on the NetBackup primary server, ensure that you add SAML users and SAML user groups in RBAC and assign the necessary permissions. Note that SAML users and SAML user groups are available in RBAC only after the IDP configuration is added and enabled on the NetBackup primary server. For steps on adding SAML users and user groups, See Add a user to a role (non-SAML). |
The NetBackup primary server is unable to retrieve user group information from the IDP | The IDP sends SAML responses to the NetBackup primary server, which contains SAML user and SAML user group information. To enable the IDP to successfully send this information, ensure the following:
|