NetBackup™ Web UI Cloud Administrator's Guide

Last Published:
Product(s): NetBackup (9.1)
  1. Introducing the NetBackup web user interface
    1.  
      About the NetBackup web UI
    2.  
      Terminology
    3.  
      Sign in to the NetBackup web UI
    4.  
      Sign out of the NetBackup web UI
  2. Monitoring NetBackup
    1.  
      The NetBackup dashboard
    2.  
      Monitoring jobs
    3.  
      Filter jobs in the job list
  3. Managing and protecting cloud assets
    1.  
      About protecting cloud assets
    2.  
      Limitations and considerations
    3. Configure CloudPoint servers in NetBackup
      1.  
        Configure a third-party CA certificate
      2.  
        Add a CloudPoint server
      3. Add a cloud provider for a CloudPoint server
        1.  
          IAM Role for AWS Configuration
      4.  
        Associate media servers with a CloudPoint server
      5.  
        Discover assets on CloudPoint server
      6.  
        Edit a CloudPoint server
      7.  
        Enable or disable a CloudPoint server
      8.  
        (Optional) Add the CloudPoint extension
    4. Managing intelligent cloud groups
      1.  
        Create an intelligent cloud group
      2.  
        Delete an intelligent cloud group
    5. Protecting cloud assets or intelligent cloud groups
      1.  
        Customize or edit protection for cloud assets or intelligent groups
      2.  
        Remove protection from cloud assets or intelligent groups
    6.  
      AWS and Azure government cloud support
    7. About protecting Microsoft Azure resources using resource groups
      1.  
        Before you begin
      2.  
        Limitations and considerations
      3. About resource group configurations and outcome
        1.  
          Examples of resource group configurations
      4.  
        Troubleshoot resource group permissions
    8.  
      Configuring backup schedule for cloud workloads
    9.  
      Backup options for cloud workloads
    10.  
      Configure snapshot replication
    11.  
      Protect applications in-cloud with application consistent snapshots
  4. Recovering cloud assets
    1.  
      Recovering cloud assets
    2.  
      Perform rollback recovery of cloud assets
  5. Performing granular restore
    1.  
      About granular restore
    2.  
      Supported environment list
    3.  
      List of supported file systems
    4.  
      Before you begin
    5.  
      Limitations and considerations
    6.  
      Restoring files and folders from cloud virtual machines
    7.  
      Restoring volumes on cloud virtual machines
    8.  
      Troubleshooting
  6. Troubleshooting protection and recovery of cloud assets
    1.  
      Troubleshoot cloud workload protection issues

Troubleshooting

Troubleshooting snapshot restore process for Microsoft Azure cloud

When you trigger a subsequent (twice) restore operation on the same VM, an error occurs during restore operation. This error causes the following issues:

  • The tags from original OS disk are not copied to newly created restored OS disk.

  • User login might fail after the VM restore due to ssh failure.

Workaround:

Check if the ssh daemon is running on the system. If not, then perform the steps that are mentioned in the https://docs.microsoft.com/en-us/azure/virtual-machines/troubleshooting/troubleshoot-ssh-connection topic.

Filtering unsupported files and folders

If you try to restore files or folders from partition or file system that are not supported by CloudPoint, then you get the following error in the restore job.

Error nbcs (pid=<processs id>) Failed to restore file(s) and folder(s) from snapshot for asset <asset name>

Workaround:

If you want to avoid listing files or folder while browsing for single file restore, which are not supported by CloudPoint, then enable CP DISKMAP check by setting below flag in bp.conf file of NetBackup master server.

CP_DISKMAP_CHECK = true/yes