Veritas Access Appliance 8.2 Solutions Guide for NetBackup

Last Published:
Product(s): Appliances (8.2)
Platform: Veritas 3340,Veritas 3350,Veritas 3360
  1. Access Appliance integration with NetBackup
    1.  
      About Access Appliance as a NetBackup client
    2.  
      About Access Appliance as backup storage for NetBackup
    3.  
      Use cases for long-term data retention
  2. System requirements
    1.  
      Supported configurations and versions for NetBackup with Veritas Data Deduplication
    2.  
      Supported configurations and versions for NetBackup with MSDP-C
  3. Configuring Veritas Data Deduplication with Access Appliance
    1.  
      About Veritas Data Deduplication
    2.  
      Benefits of using Veritas Data Deduplication with Access Appliance
    3.  
      Supported features with different versions of Veritas Data Deduplication
    4. Configuring Veritas Data Deduplication without WORM
      1.  
        Configuring Veritas Data Deduplication using the GUI
      2.  
        Configuring Veritas Data Deduplication using the Access CLISH
    5. Configuring Veritas Data Deduplication with WORM
      1.  
        Configuring Veritas Data Deduplication with WORM using GUI
      2.  
        Configuring Veritas Data Deduplication with WORM using the Access CLISH
    6.  
      Managing Veritas Data Deduplication using the Access CLISH
    7. Managing Veritas Data Deduplication using GUI
      1.  
        Viewing information about Veritas Data Deduplication
      2.  
        Starting or stopping the Veritas Data Deduplication service
      3.  
        Increasing storage for Veritas Data Deduplication
      4.  
        Unconfiguring Veritas Data Deduplication
      5.  
        Adding secondary IP for Veritas Data Deduplication
      6.  
        Deleting secondary IP for Veritas Data Deduplication
      7.  
        Changing the primary IP for Veritas Data Deduplication
      8.  
        Upgrade the deduplication version for Veritas Data Deduplication
      9.  
        Setting affinity node for Veritas Data Deduplication
    8. Accessing Access Appliance storage shell for management tasks
      1. About the Access Appliance storage server shell
        1. About the dedupe command
          1.  
            Stopping and starting the MSDP services
        2.  
          About the retention command
        3.  
          About the setting command
        4.  
          About the support command
    9.  
      Support for multiple domains across networks for Veritas Data Deduplication
    10.  
      Veritas Data Deduplication storage layout
    11.  
      Configuring a Veritas Data Deduplication storage unit on NetBackup
    12.  
      Configuring global deduplication using the Veritas Data Deduplication storage server across the domain
    13.  
      Enabling Veritas Data Deduplication encryption
    14.  
      Support for bandwidth throttling during duplication
    15.  
      Setting up secure communication between Veritas Data Deduplication on Access Appliance and the NetBackup primary server
    16.  
      About MSDP encryption using NetBackup KMS service
    17. Support for NetBackup Auto Image Replication
      1.  
        Separating the duplication and replication network
    18.  
      Setting up Auto Image Replication (AIR) between two Access Appliances which have secure communication enabled
  4. NetBackup Dedupe Direct for Oracle
    1.  
      Support for NetBackup Dedupe Direct for Oracle
  5. Configuring MSDP-C with Access Appliance
    1.  
      Starting the Access S3 server and provisioning the S3 bucket
    2.  
      Configuring Access S3 bucket with NetBackup MSDP-C
  6. Migrating the NetBackup images from existing storage to Veritas Access storage
    1.  
      Migrating NetBackup images from CloudCatalyst/S3/MSDP-C to Veritas Data Deduplication storage
    2.  
      Migrating the NetBackup images from the Veritas Data Deduplication STU to the MSDP-C STU
  7. Configuring Access Appliance with the NetBackup client
    1.  
      Configuring Access Appliance for NetBackup client
    2.  
      Installing the NetBackup client add-on packages
    3.  
      Prerequisites for configuring the NetBackup client
    4.  
      Configuring the NetBackup client
    5.  
      Adding an optional media server
    6.  
      Adding multiple primary servers
    7.  
      Adding file systems to the backup configuration
    8.  
      Removing file systems from backup configuration
    9.  
      Changing the virtual IP address used by the NetBackup client
    10.  
      Upgrade the NetBackup client
    11.  
      Unconfiguring the NetBackup client
    12.  
      Enabling Veritas Data Deduplication catalog backup with NetBackup client
    13.  
      Disabling Veritas Data Deduplication catalog backup from NetBackup client
    14.  
      Displaying the status of NetBackup services
    15.  
      Configuring backup operations using NetBackup or other third-party backup applications
    16.  
      Restoring filesystems backed up with NetBackup client
  8. Configuring isolated recovery environment (IRE)
    1.  
      Requirements
    2.  
      Configuring the network isolation
    3.  
      Configuring an isolated recovery environment using the command line
    4.  
      Configuring an isolated recovery environment on a storage server
    5.  
      Managing an isolated recovery environment on a storage server
    6.  
      Configuring data transmission between a production environment and an IRE storage server
  9. Troubleshooting
    1.  
      Additional resources
    2.  
      Generating Access Appliance S3 server keys using the helper script
  10.  
    Index

About the support command

The support command lets you access and upload the relevant logs and configuration files for troubleshooting.

The following table describes the options and arguments for the support command.

Table: The options and arguments for the support command.

Option and its description

Argument

Description

MSDP-history

Access the MSDP history files.

tail

Append the last 10 lines of each file to standard output.

This command requires the following parameters:

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

collect

Collect files for transferring to the target host.

This command requires the following parameters:

  • mmin

    Find files that are modified n minutes ago. Same as mmin option in find command. For example, 15, +15, -15.

  • pattern

    Specify the naming pattern to find and select matching files and folders. For example, spoold, or spad*.

  • mtime

    Finds files that are modified n*24 hours ago. Same as mtime option in find command. For example, 2, +2, -2.

ls

List information about the FILEs.

Use the dir parameter to enter the directory name.

scp

Securely transfer selected files to the target host.

This command requires the following parameters:

  • scp_port

    Specifies the port to connect to on the remote host.

  • scp_target

    Specifies the target host and path for transferring files. Use the user@host:/directory path/ format. This is a required parameter.

cat

Concatenate files and print on the standard output.

Use the file parameter to enter the file name.

grep

Print lines that match patterns.

This command requires the following parameters:

  • pattern

    Specify the naming pattern to find and select matching files and folders. For example, spoold, or spad*. This is a required parameter.

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

process

Displays information about the MSDP processes.

MSDP-process

Display the MSDP processes.

htop

Display the CPU and memory information.

atop

Display information about the operating system.

pidstat

Display the PID statistics.

memory-usage

Displays the free and used memory.

software

Displays information about the software.

show-MSDP-version

Display the MSDP version.

show-OS-version

Display the operating system information.

MSDP-log

Access the MSDP log files.

tail

Append the last 10 lines of each file to standard output.

This command requires the following parameters:

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

collect

Collect files for transferring to the target host.

This command requires the following parameters:

  • mmin

    Find files that are modified n minutes ago. Same as mmin option in find command. For example, 15, +15, -15.

  • pattern

    Specify the naming pattern to find and select matching files and folders. For example, spoold, or spad*.

  • mtime

    Finds files that are modified n*24 hours ago. Same as mtime option in find command. For example, 2, +2, -2.

ls

List information about the files.

Use the dir parameter to enter the directory name.

scp

Securely transfer selected files to the target host.

This command requires the following parameters:

  • scp_port

    Specifies the port to connect to on the remote host.

  • scp_target

    Specifies the target host and path for transferring files. Use the user@host:/directory path/ format. This is a required parameter.

cat

Concatenate files and print on the standard output.

Use the file parameter to enter the file name.

grep

Print lines that match patterns.

This command requires the following parameters:

  • pattern

    Specify the naming pattern to find and select matching files and folders. For example, spoold, or spad*. This is a required parameter.

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

hardware

Displays information about the hardware.

cpumem

Display the CPU and memory information.

MSDP-config

Access the MSDP configuration files.

tail

Append the last 10 lines of each file to standard output.

This command requires the following parameters:

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

collect

Collect files for transferring to the target host.

This command requires the following parameters:

  • mmin

    Find files that are modified n minutes ago. Same as mmin option in find command. For example, 15, +15, -15.

  • pattern

    Specify the naming pattern to find and select matching files and folders. For example, spoold, or spad*.

  • mtime

    Finds files that are modified n*24 hours ago. Same as mtime option in find command. For example, 2, +2, -2.

ls

List information about the FILEs.

Use the dir parameter to enter the directory name.

scp

Securely transfer selected files to the target host.

This command requires the following parameters:

  • scp_port

    Specifies the port to connect to on the remote host.

  • scp_target

    Specifies the target host and path for transferring files. Use the user@host:/directory path/ format. This is a required parameter.

cat

Concatenate files and print on the standard output.

Use the file parameter to enter the file name.

grep

Print lines that match patterns.

This command requires the following parameters:

  • pattern

    Specify the naming pattern to find and select matching files and folders. For example, spoold, or spad*. This is a required parameter.

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

diskio

Displays information about the disk I/O.

iostat

Displays the information about the disk I/O.

vmstat

Displays the information on the wait on the disk I/O.

nmon

Display the information about the monitor system.

disk-volume

Display information about the disk volume.

syslogs

Access the system logs.

tail

Append the last 10 lines of each file to standard output.

This command requires the following parameters:

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

collect

Collect files for transferring to the target host.

This command requires the following parameters:

  • mmin

    Find files that are modified n minutes ago. Same as mmin option in find command. For example, 15, +15, -15.

  • pattern

    Specify the naming pattern to find and select matching files and folders. For example, spoold, or spad*.

  • mtime

    Finds files that are modified n*24 hours ago. Same as mtime option in find command. For example, 2, +2, -2.

ls

List information about the FILEs.

Use the dir parameter to enter the directory name.

scp

Securely transfer selected files to the target host.

This command requires the following parameters:

  • scp_port

    Specifies the port to connect to on the remote host.

  • scp_target

    Specifies the target host and path for transferring files. Use the user@host:/directory path/ format. This is a required parameter.

cat

Concatenate files and print on the standard output.

Use the file parameter to enter the file name.

grep

Print lines that match patterns.

This command requires the following parameters:

  • pattern

    Specify the naming pattern to find and select matching files and folders. For example, spoold, or spad*. This is a required parameter.

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

proc

Access process information about the pseudo-filesystem.

tail

Append the last 10 lines of each file to standard output.

This command requires the following parameters:

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

ls

List information about the FILEs.

Use the dir parameter to enter the directory name.

cat

Concatenate files and print on the standard output.

Use the file parameter to enter the file name.

grep

Print lines that match patterns.

This command requires the following parameters:

  • pattern

    Specify the naming pattern to find and select matching files and folders. For example, spoold, or spad*. This is a required parameter.

  • file

    Enter the filename. This is a required parameter.

  • options

    Enter the supported options for grep: -i, -w, -E, or tail: -f, -n.

Here are some examples of the support command usage:

support MSDP-log ls dir=spoold
support MSDP-log ls dir=spad/sof1vm08.tec.com/spoold/spad/072320.log
support MSDP-log cat file=pdde-config.log
support MSDP-log cat file=spad/sof1vm08.tec.com/spoold/spad/072320.log
support MSDP-log tail file=pdde-config.log
support MSDP-log tail file=pdde-config.log options="-f"
support MSDP-log tail file=pdde-config.log options="-n 5"
support MSDP-log tail file=spad/sofia11vm08/spoold/spad/072320.log options="-f -n 5"
support MSDP-log grep file=spad* pattern=sessionStartAgent options="-r"
support MSDP-log grep file=pdde-setup.log pattern="pid  455"
support MSDP-log grep file=pdde-setup.log pattern="Pid" options="-w -i"
support MSDP-log grep file=spoold* pattern="Pid" options="-w -i -r"
support MSDP-log grep file=pdde-setup.log pattern="MSDP-X|PureDisk" options="-w -i -r -E"

Examples to uploading logs, history, or config files:

Uploading logs is a two-step process:

  • Run the collect command for the desired category to collect files of interest. For example:

    support MSDP-log collect pattern=spoold* mmin="+2"
support MSDP-history collect
support MSDP-config collect
support syslogs collect pattern=crash mmin="-2"

  • Transfer files using scp command

    Run the scp command from any category to create a tarball of all previously collected files (from all categories) and transfer the tarball to the target host using the scp protocol.

    support MSDP-config scp scp_target=user@example.com:/tmp