APTARE IT Analytics Installation and Upgrade Guide for Linux

Last Published:
Product(s): APTARE IT Analytics (10.5)
  1. Install the APTARE IT Analytics Portal on a Linux server
    1.  
      Introduction
    2.  
      Portal installation memory requirements
    3.  
      OVA-based deployment on VMware ESXi
    4. Installer-based deployment
      1.  
        Task 1: Portal and database deployment strategies (Linux)
      2.  
        Task 2: Pre-installation configuration (Linux)
      3.  
        Task 3: Install Oracle database application binaries (Linux)
      4.  
        Task 4: Install the Portal application binaries (Linux)
      5.  
        Task 5: Installing the database schema (Linux)
      6.  
        Task 6: Start the Portal services (Linux)
      7.  
        Task 7: Request the license key file (Linux)
      8.  
        Task 8: Log into the Portal
      9.  
        Task 9: Install the license key file (Linux)
      10.  
        Task 10: Performing a cold backup of the database (Linux)
      11.  
        Recommended database backup process
    5.  
      Supported third-party and open source products
    6.  
      Uninstall the APTARE IT Analytics Portal
  2. Upgrade APTARE IT Analytics Portal on Linux
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade Oracle database application binaries to 19c (Linux)
      1.  
        Upgrade Oracle database application binaries (Linux)
    5. Upgrade APTARE IT Analytics Portal
      1.  
        Upgrade a shared services environment
      2.  
        Run the upgrade utility installer (Linux)
      3.  
        Known issues
      4.  
        Run the upgrade utility
      5.  
        After the upgrade
      6.  
        Upgrade methods to incorporate enterprise objects
      7. Attribute merging during the Portal upgrade
        1.  
          Attribute Management During the Portal Upgrade
        2.  
          Example of a Merge of Attribute Values
        3.  
          Steps to Rename Duplicate Attributes
        4.  
          Best Practice for Attributes in Multi-Tenancy Environments
      8.  
        Upgrade the Portal with additional licensed modules
      9.  
        Upgrade scenarios
      10.  
        Database table creation scripts
      11. Add additional products
        1.  
          Prerequisites
      12.  
        Enable new features and report templates using the Portal
    6. Data Collector upgrades
      1.  
        Mandatory prerequisites
    7.  
      Troubleshoot - Manual Data Collector upgrades
    8.  
      Collector updates from the APTARE IT Analytics Portal
  3. Oracle patches for the database server
    1.  
      Apply Oracle-recommended patches
  4. Upgrade and Migrate to a new server
    1. Upgrade and migrate to a new server
      1.  
        Install the latest release of APTARE IT Analytics on the new server
      2.  
        Perform an export of the database on the existing server
      3.  
        Stop Portal and agent services on the new server
      4.  
        Drop and re-create the existing portal user on the new server
      5.  
        Import the database onto the new server
      6.  
        Start Portal and agent services on the new server
      7.  
        Download, install, and execute to upgrade the database schema
    2.  
      Testing
    3.  
      Update Data Collector binaries (if necessary)
  5. Portal upgrades (Linux): Tomcat and Apache
    1.  
      Overview
    2.  
      Upgrade to Tomcat 8.5.56 from a previous Tomcat version
    3.  
      Upgrade the Apache Web Server to 2.4.xx (Linux)

Troubleshoot - Manual Data Collector upgrades

If the Data Collector fails after completing the previous requirements and prerequisites, perform the following:

On the Collector Server:

  1. Kill all running APTARE-related Java processes.

  2. Start the Agent Service

  3. If the APTARE Agent Service does not continue to run, verify no APTARE-related Java processes are running. If required, kill all running APTARE-related Java processes.

    • Restart the Collector Server, if the Java processes cannot be killed manually. Prior to restarting the server, disable the automatic start of the APTARE Agent Service.

  4. Rename <APTARE_HOME>/jre to jre.old.

  5. Copy <APTARE_HOME>/upgrade/staging/snapshot/jre to <APTARE_HOME>/

  6. Enable the automatic start of Agent service, if you previously disabled the service.

  7. Start the Agent Service.

    See Collector updates from the APTARE IT Analytics Portal.