APTARE IT Analytics Data Collector Installation Guide for File Analytics

Last Published:
Product(s): APTARE IT Analytics (10.5)
  1. Pre-Installation setup for File Analytics
    1.  
      Pre-Installation setup for File Analytics
    2.  
      File Analytics Data Collection overview
    3.  
      File Analytics Data Collection architecture
    4.  
      File Analytics Data Collector policies
    5.  
      Prerequisites for adding Data Collectors (File Analytics)
    6.  
      CIFS shares
    7. Host Discovery and Collection File Analytics probe
      1.  
        File Analytics Probe Configurations by operating system
      2.  
        Both Windows and Linux servers
      3.  
        Best practices for host Inventory File Analytics probes
    8. Adding a File Analytics Data Collector policy
      1.  
        Importing the CIFS share configuration
  2. Installing the Data Collector software
    1.  
      Introduction
    2.  
      Installing the WMI Proxy service (Windows host resources only)
    3.  
      Testing WMI connectivity
    4.  
      Installing Data Collector software: From the internet
    5.  
      Installing Data Collector software: No internet available from the Data Collector server
    6.  
      Installing Data Collector software on Windows portal platform
    7.  
      Installing Data Collector software on Linux portal platform
  3. Validating Data Collection
    1.  
      Validation methods
    2.  
      Data Collectors: Vendor-Specific validation methods
    3.  
      Working with on-demand Data Collection
    4.  
      Using the CLI check install utility
    5.  
      List Data Collector configurations
  4. Uninstalling the Data Collector
    1.  
      Uninstall the Data Collector on Linux
    2.  
      Uninstall the Data Collector on Windows
  5. Manually starting the Data Collector
    1.  
      Introduction
  6. File Analytics Export folder size and folder depth
    1.  
      Extracting File Analytics export folder size
    2.  
      Specifying the File Analytics folder depth
  7. Appendix A. Firewall configuration: Default ports
    1.  
      Firewall configuration: Default ports

Testing WMI connectivity

The Windows Management Instrumentation (WMI) Proxy is used by APTARE IT Analytics to collect data from Windows hosts. Should you have connectivity issues, these steps can be taken to test and troubleshoot connectivity.

To verify that WMI is working properly, take the following steps:

  1. Log in to the Data Collector server as an Administrator.

  2. From the Windows Start menu, type Run in the search box to launch the following window where you will enter wbemtest.exe and click OK.

  3. In the Windows Management Instrumentation Tester window, click Connect.

  4. In the Connect window, preface the Namespace entry with the IP address or hostname of the target remote server in the following format:

    \\<IP Address>\root\cimv2

  5. Complete the following fields in the Connect window and then click Connect.

    • User - Enter the credentials for accessing the remote computer. This may require you to enable RPC (the remote procedure call protocol) on the remote computer.

    • Password

    • Authority: Enter NTLMDOMAIN:<NameOfDomain>

      where NameOfDomain is the domain of the user account specified in the User field.

  6. Click Enum Classes.

  7. In the Superclass Info window, select the Recursive radio button, but do not enter a superclass name. Then, click OK.

  8. The WMI Tester will generate a list of classes. If this list does not appear, go to the Microsoft Developer Network web site for troubleshooting help.

    http://msdn.microsoft.com/en-us/library/ms735120.aspx