NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

Last Published:
Product(s): NetBackup (10.4)
  1. Introduction
    1.  
      About the deployment approach
    2.  
      Deciding where to run NetBackup Snapshot Manager for Cloud
    3.  
      About deploying NetBackup Snapshot Manager in the cloud
  2. Section I. NetBackup Snapshot Manager for Cloud installation and configuration
    1. Preparing for NetBackup Snapshot Manager for Cloud installation
      1.  
        Meeting system requirements
      2.  
        NetBackup Snapshot Manager host sizing recommendations
      3.  
        NetBackup Snapshot Manager extension sizing recommendations
      4.  
        Creating an instance or preparing the host to install NetBackup Snapshot Manager
      5.  
        Installing container platform (Docker, Podman)
      6.  
        Creating and mounting a volume to store NetBackup Snapshot Manager data
      7.  
        Verifying that specific ports are open on the instance or physical host
      8.  
        Preparing NetBackup Snapshot Manager for backup from snapshot jobs
      9.  
        Iptable rules for backup from snapshot jobs in OCI
    2. Deploying NetBackup Snapshot Manager for Cloud using container images
      1.  
        Before you begin installing NetBackup Snapshot Manager
      2.  
        Installing NetBackup Snapshot Manager in the Docker/Podman environment
      3.  
        Installing NetBackup Snapshot Manager on CIS Level 2 v2 configured host
      4.  
        Securing the connection to NetBackup Snapshot Manager
      5.  
        Verifying that NetBackup Snapshot Manager is installed successfully
      6.  
        Restarting NetBackup Snapshot Manager
    3. Deploying NetBackup Snapshot Manager for Cloud extensions
      1.  
        Before you begin installing NetBackup Snapshot Manager extensions
      2.  
        Downloading the NetBackup Snapshot Manager extension
      3. Installing the NetBackup Snapshot Manager extension on a VM
        1.  
          Prerequisites to install the extension on VM
        2.  
          Installing the extension on a VM
      4. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in Azure
        2.  
          Installing the extension on Azure (AKS)
      5. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in AWS
        2. Installing the extension on AWS (EKS)
          1.  
            Install extension using the extension script
      6. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in GCP
        2.  
          Installing the extension on GCP (GKE)
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Managing the extensions
    4. NetBackup Snapshot Manager for cloud providers
      1.  
        Why to configure the NetBackup Snapshot Manager cloud providers?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Before you create a cross account configuration
        3.  
          Prerequisites for application consistent snapshots using AWS Systems Service Manager
        4.  
          Prerequisites for configuring AWS plug-in using VPC endpoint
        5.  
          AWS permissions required by NetBackup Snapshot Manager
        6.  
          Configuring AWS permissions for NetBackup Snapshot Manager
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Prerequisites for configuring the GCP plug-in using Credential option
        2.  
          Prerequisites for configuring the GCP plug-in using Service Account option
        3.  
          Google Cloud Platform permissions required by NetBackup Snapshot Manager
        4.  
          Preparing the GCP service account for plug-in configuration
        5.  
          Configuring a GCP service account for NetBackup Snapshot Manager
        6.  
          GCP cross-project configuration
        7.  
          GCP shared VPC configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
        3.  
          About Azure Stack Hub snapshots
      6. OCI plug-in configuration notes
        1.  
          Limitation of NetBackup OCI support
        2.  
          Prerequisite for configuring the OCI plug-in
        3.  
          OCI configuration parameters
        4.  
          Configuring host support for OCI
        5.  
          OCI permissions required by NetBackup Snapshot Manager
    5. Configuration for protecting assets on cloud hosts/VM
      1.  
        Deciding which feature (on-host agent or agentless) of NetBackup Snapshot Manager is to be used for protecting the assets
      2. Protecting assets with NetBackup Snapshot Manager's on-host agent feature
        1. Installing and configuring NetBackup Snapshot Manager agent
          1.  
            Downloading and installing the NetBackup Snapshot Manager agent
          2. Linux-based agent
            1.  
              Preparing to install the Linux-based agent
            2.  
              Registering the Linux-based agent
          3. Windows-based agent
            1.  
              Preparing to install the Windows-based agent
            2.  
              Registering the Windows-based agent
        2. Configuring the NetBackup Snapshot Manager application plug-in
          1.  
            Configuring an application plug-in
          2. Microsoft SQL plug-in
            1.  
              Microsoft SQL plug-in configuration requirements
            2.  
              Restore requirements and limitations for Microsoft SQL Server
            3.  
              Steps required before restoring SQL AG databases
            4.  
              Additional steps required after restoring SQL AG databases
            5. Additional steps required after a SQL Server instance snapshot restore
              1.  
                Steps required after a SQL Server host-level restore
              2.  
                Steps required after a SQL Server instance disk-level snapshot restore to new location
          3. Oracle plug-in
            1. Oracle plug-in configuration requirements
              1.  
                Optimizing your Oracle database data and metadata files
            2.  
              Restore requirements and limitations for Oracle
            3.  
              Additional steps required after an Oracle snapshot restore
      3. Protecting assets with NetBackup Snapshot Manager's agentless feature
        1.  
          Prerequisites for the agentless configuration
        2.  
          Configuring the agentless feature
        3.  
          Configuring the agentless feature after upgrading NetBackup Snapshot Manager
    6. Snapshot Manager for cloud catalog backup and recovery
      1.  
        About using script
      2.  
        NetBackup Snapshot Manager data backup
      3.  
        NetBackup Snapshot Manager data recovery
    7. NetBackup Snapshot Manager for cloud assets protection
      1. NetBackup protection plan
        1.  
          Creating a NetBackup protection plan for cloud assets
        2.  
          Subscribing cloud assets to a NetBackup protection plan
      2.  
        Assigning tags on snapshots and Restore Point Collection
      3.  
        Configuring VSS to store shadow copies on the originating drive
      4.  
        Additional steps required after restoring an AWS RDS database instance
    8. Volume encryption in NetBackup Snapshot Manager for cloud
      1.  
        About volume encryption support in NetBackup Snapshot Manager
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
      5.  
        Volume encryption for OCI
    9. NetBackup Snapshot Manager for Cloud security
      1.  
        Configuring security for Azure Stack
      2.  
        Configuring the cloud connector for Azure Stack
      3.  
        CA configuration for Azure Stack
  3. Section II. NetBackup Snapshot Manager for Cloud maintenance
    1. NetBackup Snapshot Manager for Cloud logging
      1.  
        About NetBackup Snapshot Manager logging mechanism
      2. How Fluentd-based NetBackup Snapshot Manager logging works
        1.  
          About the NetBackup Snapshot Manager fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        NetBackup Snapshot Manager logs
      4.  
        Troubleshooting NetBackup Snapshot Manager logging
    2. Upgrading NetBackup Snapshot Manager for Cloud
      1.  
        About NetBackup Snapshot Manager for Cloud upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade NetBackup Snapshot Manager
      5.  
        Upgrading NetBackup Snapshot Manager
      6.  
        Upgrading NetBackup Snapshot Manager using patch or hotfix
      7.  
        Applying operating system patches on NetBackup Snapshot Manager host
      8. Migrating and upgrading NetBackup Snapshot Manager
        1.  
          Before you begin migrating NetBackup Snapshot Manager
        2.  
          Migrate and upgrade NetBackup Snapshot Manager on RHEL 8.8
      9.  
        GCP configuration for migration from zone to region
      10. Post-upgrade tasks
        1.  
          Upgrading NetBackup Snapshot Manager extensions
      11.  
        Post-migration tasks
    3. Uninstalling NetBackup Snapshot Manager for Cloud
      1.  
        Preparing to uninstall NetBackup Snapshot Manager
      2.  
        Backing up NetBackup Snapshot Manager
      3.  
        Unconfiguring NetBackup Snapshot Manager plug-ins
      4.  
        Unconfiguring NetBackup Snapshot Manager agents
      5.  
        Removing the NetBackup Snapshot Manager agents
      6.  
        Removing NetBackup Snapshot Manager from a standalone Docker host environment
      7.  
        Removing NetBackup Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring NetBackup Snapshot Manager
    4. Troubleshooting NetBackup Snapshot Manager for Cloud
      1.  
        Troubleshooting NetBackup Snapshot Manager
      2.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the NetBackup Snapshot Manager host
      3.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      4.  
        Discovery is not working even after assigning system managed identity to the control node pool
      5.  
        Performance issue with GCP backup from snapshot
      6.  
        Post migration on host agents fail with an error message
      7.  
        File restore job fails with an error message
      8.  
        Acknowledgment not received for datamover
      9.  
        Upgrade of extension on AWS (EKS) fails when upgrading through script
      10.  
        Backup and restore jobs fail with timeout error
      11.  
        GCP restore with encryption key failed with an error message
      12.  
        Amazon Redshift databases not available after discovery
      13.  
        Shared VPC subnet not visible
      14.  
        Container manager may not spawn the ephemeral registration container timely
      15.  
        GCP restore from VM fails to obtain firewall rules
      16.  
        Parameterised VM restore fails to retrieve encryption keys
      17.  
        Restore from snapshot of a VM with security type Trusted Launch fails
      18.  
        Snapshot Manager failed to retrieve the specified cloud domain(s), against the specified plugin instance
      19.  
        Issues with SELinux configuration
      20.  
        Performance issues with OCI backup from snapshot and restore from backup copy
      21.  
        Connection to Amazon Linux 2023 machines fail
      22.  
        Single file restore from snapshot copy fails with an error
      23.  
        MS SQL application backup, restore, or SFR job on Windows cloud VM fails with an error
      24.  
        Status 49 error appears
      25.  
        Restore from backup fails with an error

Registering the Linux-based agent

Verify the following before you register the Linux-based agent:

  • Ensure that you have downloaded and installed the agent on the application host.

  • Ensure that you have root privileges on the Linux instance.

  • If the NetBackup Snapshot Manager Linux-based agent was already configured on the host earlier, and you wish to re-register the agent with the same NetBackup Snapshot Manager instance, then perform the following on the Linux host:

    • Remove the /opt/keys directory from the Linux host.

      Enter the following command on the host where the agent is running:

      # sudo rm -rf /opt/keys

  • If the NetBackup Snapshot Manager Linux-based agent was already registered on the host earlier, and you wish to register the agent with a different NetBackup Snapshot Manager instance, then perform the following on the Linux host:

    If you do not perform these steps, then the on-host agent registration may fail with the following error:

    On-host registration has failed. The agent is already registered 
with Snapshot Manager instance <instance>.

  • The on-host agent registration may fail if the host is FIPS enabled and NetBackup Snapshot Manager is not, or vice versa.

To register the Linux-based agent

  1. Return to the NetBackup Web UI, and on the Add agent dialog box, click Create Token.

    If you have closed the dialog box, sign in to the NetBackup Web UI again and perform the following:

    • On the left, click Workloads > Cloud.

    • Click the Snapshot Managers tab.

    • From the desired NetBackup Snapshot Manager server row, click the actions button on the right and then select Add agent.

    • On the Add agent dialog box, click Create Token.

  2. Click Copy Token to copy the displayed NetBackup Snapshot Manager validation token.

    The token is a unique sequence of alpha-numeric characters and is used as an authentication token to authorize the host connection with NetBackup Snapshot Manager.

    Note:

    The token is valid for 180 seconds only. If you do not copy the token within that time frame, generate a new token again.

  3. Connect to the Linux host and register the agent using the following command:

    # sudo flexsnap-agent --ip <snapshotmanager_host_FQDN_or_IP> --token <authtoken>

    Here, <snapshotmanager_host_FQDN_or_IP> is the NetBackup Snapshot Manager server's Fully Qualified Domain Name (FQDN) or IP address that was specified during the NetBackup Snapshot Manager configuration.

    <authtoken> is the authentication token that you copied in the earlier step.

    Note:

    You can use flexsnap-agent --help to see the command help.

    NetBackup Snapshot Manager performs the following actions when you run this command:

    Note:

    If you encounter an error, check the flexsnap-agent logs to troubleshoot the issue.

  4. Return to the NetBackup Web UI, close the Add agent dialog box, and then from the NetBackup Snapshot Manager server row, click the actions button on the right and then click Discover.

    This triggers a manual discovery of all the assets that are registered with the NetBackup Snapshot Manager server.

  5. Click on the Virtual machines tab.

    The Linux host where you installed the agent should appear in the discovered assets list.

    Click to select the Linux host. If the host status is displayed as VM Connected and a Configure Application button appears, it confirms that the agent registration is successful.

  6. This completes the agent registration. You can now proceed to configure the application plug-in.

    See Configuring an application plug-in.

More Information

Downloading and installing the NetBackup Snapshot Manager agent