NetBackup™ Snapshot Manager Install and Upgrade Guide
- Introduction
- Section I. NetBackup Snapshot Manager installation and configuration
- Preparing for NetBackup Snapshot Manager installation
- Meeting system requirements
- Snapshot Manager host sizing recommendations
- Snapshot Manager extension sizing recommendations
- Creating an instance or preparing the host to install Snapshot Manager
- Installing container platform (Docker, Podman)
- Creating and mounting a volume to store Snapshot Manager data
- Verifying that specific ports are open on the instance or physical host
- Preparing Snapshot Manager for backup from snapshot jobs
- Deploying NetBackup Snapshot Manager using container images
- Deploying NetBackup Snapshot Manager extensions
- Before you begin installing Snapshot Manager extensions
- Downloading the Snapshot Manager extension
- Installing the Snapshot Manager extension on a VM
- Installing the Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
- Installing the Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
- Installing the Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
- Install extension using the Kustomize and CR YAMLs
- Managing the extensions
- NetBackup Snapshot Manager cloud plug-ins
- NetBackup Snapshot Manager application agents and plug-ins
- About the installation and configuration process
- Installing and configuring Snapshot Manager agent
- Configuring the Snapshot Manager application plug-in
- Configuring an application plug-in
- Microsoft SQL plug-in
- Oracle plug-in
- NetBackup protection plan
- Configuring VSS to store shadow copies on the originating drive
- Additional steps required after restoring an AWS RDS database instance
- Protecting assets with NetBackup Snapshot Manager's agentless feature
- Volume Encryption in NetBackup Snapshot Manager
- NetBackup Snapshot Manager security
- Preparing for NetBackup Snapshot Manager installation
- Section II. NetBackup Snapshot Manager maintenance
- NetBackup Snapshot Manager logging
- Upgrading NetBackup Snapshot Manager
- Uninstalling NetBackup Snapshot Manager
- Preparing to uninstall Snapshot Manager
- Backing up Snapshot Manager
- Unconfiguring Snapshot Manager plug-ins
- Unconfiguring Snapshot Manager agents
- Removing the Snapshot Manager agents
- Removing Snapshot Manager from a standalone Docker host environment
- Removing Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
- Restoring Snapshot Manager
- Troubleshooting NetBackup Snapshot Manager
- Troubleshooting Snapshot Manager
- SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the Snapshot Manager host
- Disk-level snapshot restore fails if the original disk is detached from the instance
- Discovery is not working even after assigning system managed identity to the control node pool
- Performance issue with GCP backup from snapshot
- Post migration on host agents fail with an error message
- File restore job fails with an error message
Downloading and installing the Snapshot Manager agent
Download and install the appropriate Snapshot Manager agent depending on the application that you wish to protect. Whether you install the Linux-based agent or the Windows-based agent, the steps are similar.
Before you perform the steps described in this section, do the following:
Ensure that you have administrative privileges on the application host on which you want to install the agent.
If a non-admin user attempts the installation, the installer displays the Windows UAC prompt where the user must specify the credentials of an admin user.
Complete the preparatory steps and install all the dependencies for the respective agent.
To download and install the agent
- Sign in to the NetBackup Web UI.
- From the left navigation pane, click Cloud and then select the Snapshot Managers tab.
All the Snapshot Manager servers that are registered with the primary server are displayed in this pane.
- From the desired Snapshot Manager server row, click the actions icon on the right and then select Add agent.
- On the Add agent dialog box, click the 'download' link.
This launches a new browser window.
Do not close the existing Add agent dialog box on the NetBackup Web UI as yet. When you configure the agent, you will return to this dialog box to get the authentication token.
- Switch to the new web page browser window and from the Add Agent section, click on the download link to download the desired Snapshot Manager agent installation package.
The web page provides separate links to download the Linux and Windows agents.
- If necessary, copy the downloaded agent package to the application host on which you want to install the agent.
- Install the agent.
For the Linux-based agent, type the following command on the Linux host:
# sudo yum -y install <snapshotmanager_agent_rpm_name>
Here, <snapshotmanager_agent_rpm_name> is the name of the agent rpm package you downloaded earlier.
For example:
# sudo yum -y install VRTSflexsnap-agent-10.0.1.0.1005-RHEL.x86_64.rpm
For the Windows-based agent, run the agent package file and follow the installation wizard workflow to install the agent on the Windows application host.
Note:
To allow the installation, admin users will have to click Yes on the Windows UAC prompt. Non-admin users will have to specify admin user credentials on the UAC prompt.
The installer installs the agent at
C:\Program Files\Veritas\CloudPointby default and the path cannot be modified.Alternatively, you can also install the Windows-based agent in a silent mode by running the following command on the Windows host:
msiexec /i <installpackagefilepath> /qn
Here, <installpackagefilepath> is the absolute path of the installation package. For example, if the installer is kept at
C:\temp, then the command syntax is as follows:msiexe /i C:\temp\VRTSflexsnap-core-<ver>-Windows.x64.msi /qn
In this mode, the installation package does not display any UI and also does not require any user intervention. The agent is installed at
C:\Program Files\Veritas\CloudPointby default and the path cannot be modified.The silent mode of installation is useful if you want to automate the agent installation using a third-party deployment tool.
- This completes the agent installation. You can now proceed to register the agent.