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NetBackup IT Analytics System Administrator Guide

Last Published: 2023-08-01

Product(s): NetBackup IT Analytics (11.1)

Introduction
1. NetBackup IT Analytics Overview
2. Purpose of this document
Preparing for updates
1. About upgrades and updates
2. Determine the data collector version
3. Data collector updates with an aptare.jar file
4. Manual download of the aptare.jar file
5. Portal updates
Backing up and restoring data
1. Best practices for disaster recovery
2. Oracle database backups
3. File system backups
4. Oracle database: Cold backup
5. Oracle database: Export backups
6. Scheduling the oracle database export
7. Oracle database: On demand backup
8. Restoring the NetBackup IT Analytics system
9. Import the oracle database
10. Manual steps for database import / export using data pump
Monitoring NetBackup IT Analytics
1. Starting and stopping portal server software
2. Starting and stopping the reporting database
3. Starting and stopping data collectors
4. Monitoring tablespaces
Accessing NetBackup IT Analytics reports with the REST API
1. Overview
2. Authentication for REST APIs
3. Extracting data from tabular reports (with pagination)
4. Exporting reports
5. Exporting custom dashboards
Defining NetBackup estimated tape capacity
1. NetBackup estimated tape capacity overview
2. Estimated capacity notes
3. Updating the estimated capacity table
4. Listing volume pool IDs and media types
Automating host group management
1. About automating host group management
2. Task overview: managing host groups in bulk
3. Preparing to use PL/SQL utilities
4. General utilities
5. Categorize host operating systems by platform and version
  1. Use Regular Expressions to Override or Modify Default Host OS Categorization
  2. Host OS Categorization Default Settings
  3. Utility to Update Host OS Categorizations
  4. Categorize Host Operating Systems On Demand
6. Identifying a host group ID
7. Move or copy clients
8. Organize clients by attribute
9. Move host group
10. Delete host group
11. Move hosts and remove host groups
12. Organize clients into groups by backup server
13. Merge duplicate backup clients
14. Bulk load utilities
  1. Load host aliases
  2. Load details of new hosts or update existing hosts
  3. Load relationships between hosts and host group
    1. Sample Audit File (output from load_package.loadGroupMemberFile)
15. Veritas NetBackup utilities
16. Automate NetBackup utilities
  1. Scheduling a NetBackup Utility Job to Run Automatically
17. Organize clients into groups by management server
18. Set up an inactive clients group
19. Set up a host group for clients in inactive policies
20. Set up clients by policy
21. Set up clients by policy type
22. IBM Tivoli storage manager utilities
23. Set up clients by policy domain
24. Set up clients by IBM Tivoli storage manager instance
25. Scheduling utilities to run automatically
  1. Sample .sql file (setup_ora_job.sql) to set up an automatic job
Attribute management
1. Attribute bulk load utilities
2. Attribute naming rules
3. Rename attributes before upgrading
4. Load host attributes and values
5. Load attributes and values and assign to hosts
6. Load array attributes and values and assign to arrays
7. Overview of application attributes and values
8. Load application database attributes and values
9. Load MS Exchange organization attributes and values
10. Load LUN attributes and values
11. Load switch attributes and values
12. Load port attributes and values
Importing generic backup data
1. About generic backup data collection
  1. Considerations
2. Configuring generic backup data collection
3. CSV Format Specification
  1. EXAMPLE: genericBackupJobs.csv
4. Manually loading the CSV file
Backup job overrides
1. Overview
2. Configure a backup job override
Managing host data collection
1. Identifying hosts by WWN to avoid duplicates
2. Setting a host's priority
3. Determining host ranking
4. Loading host and WWN relationships
5. Loading the host HBA port data
6. Create a CSV file
7. Execute the script
System configuration in the portal
1. System configuration in the portal
2. System configuration: functions
3. Navigation overview
4. System configuration parameter descriptions: Additional info
5. Anomaly detection
6. Data collection: Capacity chargeback
7. Database administration: database
8. Host discovery: EMC Avamar
9. Host discovery: Host
10. Events captured for audit
11. Custom parameters
Performance profile schedule customization
1. Overview
2. Customize the performance profile schedule
Configuring AD/LDAP
1. About user authentication
2. AD/LDAP Configuration Properties
3. AD/LDAP configuration
4. Support LDAP over SSL
  1. Sample portal.properties configurations for AD/LDAP
5. Creating portal super users
6. Active directory tools
7. Using LDP to find the base DN
8. Using LDP to search active directory
Configuring single sign-on (SSO) using security assertion markup language (SAML)
1. Overview
2. Single sign-on (SSO) prerequisites
3. Setting up the external Identity Provider (IDP) server
  1. Users and groups in the external LDAP directory
  2. Registering with the IDP server
4. Activating single Sign-on (SSO) in the portal
5. SSO troubleshooting and maintenance
Change Oracle database user passwords
1. Overview
2. Database connection properties
3. Modify the Oracle database user passwords
4. Determine if Oracle is using the default login password
Integrate with CyberArk
1. Introduction
2. CyberArk setup prerequisites
3. Setting up the portal to integrate with CyberArk
Tuning NetBackup IT Analytics
1. Before you begin tuning
2. Tuning the portal database
3. Performance recommendations
4. Reclaiming free space from Oracle
5. Portal/Data receiver/Anomaly engine Java memory settings
Working with log files
1. About debugging NetBackup IT Analytics
2. Turn on debugging
3. Database logging
4. Portal and data collector log files - reduce logging
  1. Portal Log Files
  2. Data Collector Log Files
5. Database SCON logging - reduce logging
6. Refreshing the database SCON log
7. Logging user activity in audit.log
8. Logging only what a user deletes
9. Logging all user activity
10. Data collector log files
11. Data collector log file organization
12. Data collector log file naming conventions
13. General data collector log files
14. Find the event / meta collector ID
15. Portal log files
  1. Managing Apache Log Files
16. Database log files
17. Installation / Upgrade log files
Defining report metrics
1. Changing backup success percentage
2. Changing job status
SNMP trap alerting
1. Overview
2. SNMP configurations
3. Standard OIDs
4. Data in an alerting trap
  1. Example of policy based alert
SSL certificate configuration
1. SSL certificate configuration
2. SSL implementation overview
3. Obtain an SSL certificate
4. Update the web server configuration to enable SSL
5. Configure virtual hosts for portal and / or data collection SSL
6. Enable / Disable SSL for a Data Collector
7. Enable / Disable SSL for emailed reports
8. Test and troubleshoot SSL configurations
9. Create a self-signed SSL certificate
10. Configure the Data Collector to trust the certificate
11. Keystore file locations on the Data Collector server
12. Import a certificate into the Data Collector Java keystore
13. Keystore on the portal server
14. Add a virtual interface to a Linux server
15. Add a virtual / secondary IP address on Windows
Portal properties: Format and portal customizations
1. Introduction
2. Configuring global default inventory object selection
3. Restricting user IDs to single sessions
4. Customizing date format in the report scope selector
5. Customizing the maximum number of lines for exported reports
6. Customizing the total label display in tabular reports
7. Customizing the host management page size
8. Customizing the path and directory for file analytics database
9. Configuring badge expiration
10. Configuring the maximum cache size in memory
11. Configuring the cache time for reports
12. Configuring LDAP to use active directory (AD) for user group privileges
Data retention periods for SDK database objects
1. Data retention periods for SDK database objects
2. Find the domain ID and database table names
3. Retention period update for SDK user-defined objects example
4. SDK user-defined database objects
5. Capacity: default retention for basic database tables
6. Capacity: default retention for EMC Symmetrix enhanced performance
7. Capacity: Default retention for EMC XtremIO
8. Capacity: Default retention for Dell EMC Elastic Cloud Storage (ECS)
9. Capacity: Default retention for Windows file server
10. Capacity: Default retention for Pure Storage FlashArray
11. Cloud: Default retention for Amazon Web Services (AWS)
12. Cloud: Default retention for Microsoft Azure
13. Cloud: Default retention for OpenStack Ceilometer
14. Configure multi-tenancy data purging retention periods
Troubleshooting
1. Troubleshooting user login problems
2. Forgotten password procedure
3. Login issues
4. Connectivity issues
5. Data Collector and database issues
6. Portal upgrade / data collector performance issues
Appendix A. Configure TLS-enabled Oracle database on NetBackup IT Analytics Portal and data receiver
1. About Transport Layer Security (TLS)
2. TLS in Oracle environment
3. Configure TLS in Oracle with NetBackup IT Analytics on Linux in split architecture
4. Configure TLS in Oracle with NetBackup IT Analytics on Linux in non-split architecture
5. Configure TLS in Oracle with NetBackup IT Analytics on Windows in split architecture
6. Configure TLS in Oracle with NetBackup IT Analytics on Windows in non-split architecture
7. Configure TLS in user environment

SSO troubleshooting and maintenance

The following covers common scenarios and possible solutions.

Table: Scenarios and its solutions.

Scenario	Solution
SSL Certificate Revisions	If there are changes to the SSL certificates perform the following steps: Use the Keystore Utility (deployCert) to add (replace) the existing SSL certificate. See Add a Certificate into the Portal Keystore. Verify the new SSL certificate has the mandatory prerequisite algorithm settings. See Single sign-on (SSO) prerequisites . Restart the Portal Tomcat service. Log into the Portal after restarting and navigate to Admin>Advanced>System Configuration>Portal . In the section SSO using SAML, click Download in the SAML Metadata field to retrieve the metadata XML file. This file contains the content of the new SSL certificate. To re-register, the file must be resent to the external Identity Provider (IDP) server to identify NetBackup IT Analytics as a service provider for SSO.
Identity Provider Server (IDP) Revisions	If there are changes to the IDP server, the entire SSO configuration and registration process must be redone.
Identity Provider (IDP) Login Screen Not Displaying	For this issue, check if both the IDP server and the NetBackup IT Analytics Portal are able to resolve host names. A second solution is try to ping the IDP server by hostname from the NetBackup IT Analytics Portal.
Message Security Error	This error is displayed when SSL certificates are not as expected with regards to the metadata XML files. Verify the SSL certificates satisfy all the requirements on both the NetBackup IT Analytics Portal and the IDP server.
Security Provider Not Registered	This error indicates the registration process between the IDP server andNetBackup IT Analytics Portal was not completed successfully. Verify the exchange of both metadata XML files was done correctly.
IDPSSODescriptor Not Found	This error indicates the Entity Base URL and the path to the IDP server was set incorrectly. Verify there is no '/' at the end of the given path.
Stale Request	This error may be caused by using the browser window back button from the IDP login screen. For this issue, clear your browser cache and retry the SSO login. This error may be caused by time zone discrepancies between the IDP server and the NetBackup IT Analytics Portal.
Login Issues/Reset Utility	If Single Sign On (SSO) is not properly set up in the Admin>Advanced>System Configuration, after restarting you may not be able to log into the Portal. This utility resets the Single Sign On (SSO) parameters to provide Portal access. Run the following scripts from the command prompt: Linux cd /opt/aptare/utils ./resetSSOConfig.sh Windows cd C:\opt\aptare\utils resetSSOConfig.bat Restart the Portal services after running the OS specific script.