Arctera Insight Information Governance Classification Guide
- About this guide
- Getting Started
- Managing content classification from Arctera Insight Information Governance
- Configuring classification
- Configuring classification policies in Arctera Information Classifier
- Microsoft Purview Information Protection (MIP) Label
- Initiating classification
- Viewing classification status
- Pausing or Resuming a classification request
- Canceling a classification request
- Resubmitting paths that failed classification
- Viewing classification tags
- Sensitive and non-sensitive tags
- Pushing classification tags while archiving files into Arctera Enterprise Vault
- Appendix A. Classification best practices
- Appendix B. Classification jobs
- Appendix C. Troubleshooting classification
Classification logs and events
To troubleshoot errors, you can download the Information Governance logs relevant to a file server, share, OneDrive, Amazon S3, Box, SharePoint web application, or SharePoint site collection from the Settings tab of the Management Console. Or, monitor the events from the Events page.
Information Governance log files are located in the Information Governance installation directory,<INSTALLDIR>\log. Typically, the installation directory is located at C:\Program Files\DataInsight\log. On Linux, the logs are located at /INSTALL/DataInsight/log. For classification logs, see the following files:
aic.log: This file contains log messages of Arctera Information Classifier.aic.0.0.log: This file contains log messages of the interaction that happens between Arctera Information Classifier and Information Governance.