Veritas CloudPoint Administrator's Guide
- Getting started with CloudPoint
- Section I. Installing and configuring CloudPoint- Preparing for installation- About the deployment approach
- Deciding where to run CloudPoint
- Meeting system requirements
- CloudPoint host sizing recommendations
- Creating an instance or preparing the physical host to install CloudPoint
- Installing Docker
- Creating and mounting a volume to store CloudPoint data
- Verifying that specific ports are open on the instance or physical host
 
- Deploying CloudPoint
- Deploying CloudPoint in the AWS cloud
- Using plug-ins to discover assets
- Configuring off-host plug-ins- AWS plug-in configuration notes
- Google Cloud Platform plug-in configuration notes
- Microsoft Azure plug-in configuration notes
- Dell EMC Unity array plug-in configuration notes
- Pure Storage FlashArray plug-in configuration notes
- HPE RMC plug-in configuration notes
- NetApp plug-in configuration notes
- Hitachi plug-in configuration notes
- InfiniBox plug-in configuration notes
- Configuring an off-host plug-in
- About CloudPoint plug-ins and assets discovery
 
- Configuring the on-host agents and plug-ins- About agents
- Oracle plug-in configuration notes
- MongoDB plug-in configuration notes
- Microsoft SQL plug-in configuration notes
- About the installation and configuration process
- Preparing to install the Linux-based on-host agent
- Preparing to install the Windows-based on-host agent
- Downloading and installing the on-host agent
- Configuring the Linux-based on-host agent
- Configuring the Windows-based on-host agent
- Configuring the on-host plug-in
- Configuring VSS to store shadow copies on the originating drive
 
- Protecting assets with CloudPoint's agentless feature
 
- Preparing for installation
- Section II. Configuring users
- Section III. Protecting and managing data- User interface basics
- Indexing and classifying your assets
- Protecting your assets with policies
- Tag-based asset protection
- Replicating snapshots for added protection- About snapshot replication
- About cross-account snapshot replication in the AWS cloud
- Requirements for replicating snapshots
- Cross-account snapshot replication support matrix
- Cross-account snapshot replication limitations
- Configuring replication rules
- Editing a replication rule
- Deleting a replication rule
 
- Managing your assets- Creating a snapshot manually
- Displaying asset snapshots
- Replicating a snapshot manually
- About snapshot restore
- About single file restore (granular restore)
- Single file restore requirements and limitations
- Restoring a snapshot
- Additional steps required after restoring disk-level snapshots
- Additional steps required after a SQL Server snapshot restore
- Additional steps required after an Oracle snapshot restore
- Additional steps required after a MongoDB snapshot restore
- Additional steps required after restoring an AWS RDS database instance
- Restoring individual files within a snapshot
- Deleting a snapshot
 
- Monitoring activities with notifications and the job log
- Protection and disaster recovery
 
- Section IV. Maintaining CloudPoint- CloudPoint logging
- Troubleshooting CloudPoint- Restarting CloudPoint
- Docker may fail to start due to a lack of space
- CloudPoint installation fails if rootfs is not mounted in a shared mode
- Some CloudPoint features do not appear in the user interface
- Off-host plug-in deletion does not automatically remove file system and application assets
- Disk-level snapshot restore fails if the original disk is detached from the instance
- Snapshot restore for encrypted AWS assets may fail
- Error while adding users to CloudPoint
- CloudPoint fails to revert restored snapshots if indexing, classification, or restore operations fail
- SQL snapshot or restore and SFR operations fail if the Windows instance loses connectivity with the CloudPoint host
- Troubleshooting CloudPoint logging
- Swagger UI-based authorization for CloudPoint REST API calls may fail
- Policy retention count is not honored for file system and application assets if there is an issue with the CloudPoint plug-in
 
- Working with your CloudPoint license
- Managing CloudPoint agents and plug-ins
- Upgrading CloudPoint
- Uninstalling CloudPoint
 
- Section V. Reference
Removing CloudPoint plug-in configuration
Before you upgrade CloudPoint, you must remove the CloudPoint plug-ins that are no longer supported by the newer CloudPoint release. If you upgrade CloudPoint without removing the deprecated plug-ins, then CloudPoint may hang and you may not be able to log on to the CloudPoint UI after the upgrade.
For example, the HPE 3PAR plug-in was deprecated beginning CloudPoint 2.2 release. If you have configured the plug-in in your CloudPoint environment, you must remove it before you upgrade to CloudPoint 2.2 or a later release.
To remove a CloudPoint plug-in
- Ensure that you there are no active snapshots of the assets that are managed by the CloudPoint plug-in. You cannot remove a CloudPoint plug-in if there are snapshots.For example, if you want to remove the HPE 3PAR plug-in, ensure that you delete all the CloudPoint snapshots from the HPE 3PAR array. See Deleting a snapshot. 
- From the CloudPoint dashboard, in the Administration card, locate Clouds/Arrays and then click Manage.
- On the Clouds and Arrays page, select the CloudPoint plug-in that you wish to remove and then click Manage from the Plugin Details panel that appears on the right side.
- On the plug-in configurations page, select the plug-in configuration and then click Remove Configuration from the Configuration Details panel that appears on the right side.
- Respond to the dialog that asks you to confirm whether you want to remove the plug-in configuration.The UI displays a message that the plug-in has been removed successfully. 
- Repeat these steps for each deprecated CloudPoint plug-in that you wish to remove.
- The next step is to upgrade CloudPoint.See Upgrading CloudPoint.