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Arctera™ Insight Classification Help

Last Published:
Product(s): Arctera Insight Classification (Version Not Specified)

What's New in Release 5.3.0

Release 5.3.0 provides following enhancements:

  • Auto‑Update for Department‑Based Policies

    Arctera Insight Classification now supports Auto‑Update for policy conditions based on Author and Recipient departments in Arctera Insight Surveillance. If auto update is enabled for a parent department, any newly created child departments under this parent are automatically added to the policy, keeping policy in sync with organizational changes and reducing manual updates.

    Key features:

    • Automatic Sync: New child departments under a parent with auto update enabled, are added to the policy daily at 1 AM (server time).

    • Granular Control: Enable auto update for individual parent department within each policy.

    • Less Admin Work: No need to manually track or update policies after department changes.

    • Consistent Coverage: Prevents policy gaps during restructuring or growth.

  • Enhanced Analyze Feature for Policy Testing

    The Analyze feature now supports exporting the Risk & Compliance Analysis summary in a new, more detailed CSV format. This update makes it easier to filter results in Excel, review classification accuracy, and fine-tune policies before applying them to live data.

    The following new columns are included in the newer CSV format:

    • Highlighted Text - The exact string that triggered the match.

    • Matched Text - The surrounding text or metadata for better understanding.

    • Policy Name - The specific policy that flagged the content.

  • Improved Excel File Extraction Reliability

    Arctera Insight Classification continues to use Apache Tika for all file extraction, including text, embedded documents, and OCR from images. With this update, if Tika fails on Microsoft Excel files, a custom parser automatically tries the extraction - provided time remains within the classification timeout. The custom parser extracts text only and does not support embedded documents, OCR, or hyperlink extraction, but ensures better handling of Excel files that previously failed to process.

Policies

Following new policies are added:

  • Disclaimers Policy

  • United States Minnesota Consumer Data Privacy Act (CDPA / "Minnesota Act") Policy

  • United States Maryland Online Data Privacy Act (MODPA) and Maryland Personal Information Protection Act (PIPA) Policy

  • United States Nebraska Data Privacy Act (NDPA) (LB 1074) Policy

Following Transparent policies are updated with patterns:

  • Client Concerns Policy

  • Client Concerns - Communication Policy

  • Secrecy Policy

  • Off-Channel Signaling Policy

Patterns

Following new patterns are added:

  • Disclaimer - Generic

  • U.S. Minnesota Postal Address - Form

  • U.S. Minnesota Drivers License Number

  • U.S. Maryland Postal Address - Form

  • U.S. Maryland Drivers License Number

  • U.S. Maryland Drivers License Number

  • U.S. Nebraska Postal Address - Form

  • U.S. Nebraska Drivers License Number

Following new Transparent patterns are added:

  • Off-Channel Brax

  • Off-Channel Brax Phrases

  • Off-Channel Line Phrases

  • Off-Channel Pinterest

  • Off-Channel Pinterest Phrases

  • Off-Channel Wire Phrases

Following Transparent patterns are updated:

  • Off-Channel Weibo Phrases, Off-Channel IMO phrases, Off-Channel Phone, Off-Channel Element Phrases

  • Off-Channel Snapchat Phrases, Off-Channel Silence Phrases, Secrecy, Off-Channel Substack Phrases

  • Off-Channel WhatsApp Phrases, Off-Channel Tinder Phrases, Off-Channel Signal Phrases, Off-Channel Baidu Phrases

  • Off-Channel Telegram Phrases, Off-Channel Tango Phrases, Off-Channel Instagram Phrases, Off-Channel Blink Phrases

  • Off-Channel Chomp, Off-Channel Grindr Phrases, Off-Channel X - High Confidence, Off-Channel Amino Phrases, Off-Channel Matrix Phrases

  • Off-Channel LinkedIn Phrases, Client Concerns (Sentiment), Off-Channel Twitter Phrases, Off-Channel WeChat Phrases

  • Off-Channel Chomp Phrases, Off-Channel Kik Phrases, Off-Channel Slack Phrases, Off-Channel Skype Phrases, Off-Channel Low Frequency Channels

  • Off-Channel BBM phrases, Off-Channel Dust Phrases, Off-Channel BBM, Off-Channel Pulse Phrases, Client Concerns - Communication (Sentiment)

  • Off-Channel Discord Phrases, Off-Channel Facebook Phrases, Off-Channel Reddit Phrases, Off-Channel QQ Phrases, Off-Channel Threads Phrases, Off-Channel X - Low Confidence