Arctera™ Insight Classification Help

• Variable Support

  Variable Support makes writing and managing text conditions easier and more flexible. It allows users to define a variable with multiple values and reuse it across text conditions or phrase-based patterns. Instead of manually creating conditions for every possible variation such as different names of the same organization, you can define the values once and reference the variable using {{VARIABLE_NAME}}. Helpful suggestions appear as you type, making it quick to select and insert variables. During classification, the system automatically expands the variable into all valid combinations, eliminating the need for manual duplication or complex REGEX and helping you create cleaner, more consistent policies with less effort.

• Support has been added for pre-2008 South Korea passport numbers that begin with SR. This ensures broader coverage and improved accuracy when processing older passport formats.

• A set of United States state-specific policies now use the North American Telephone Number - Personal pattern instead of the previously used North American Telephone Number pattern. This change impacts 23 policies and improves the accuracy of telephone number detection.

Following policies are updated:

• Client Concerns - Employee Error Policy

• Client Concerns - General Policy

• Client Concerns - Negative Language Policy

• Client Concerns - Operational Policy

• Client Concerns - Performance and Losses Policy

• Client Concerns - Promises and Guarantees Policy

• Client Concerns - Trade Execution Policy

• Client Concerns Policy

• Gifts and Entertainment Policy

• Market Abuse Policy

• Off Channel Signaling Policy

• Secrecy Policy

Following new patterns are added:

• South Korea National ID (Resident Registration) Number (RNN) Beginning Oct 2020

• South Korea National ID (Resident Registration) Number (RNN) Before Oct 2020

Following patterns are updated:

• Client Concerns

• Client Concerns (Sentiment)

• Client Concerns - Employee Error

• Client Concerns - Employee Error (Sentiment)

• Client Concerns - General

• Client Concerns - General (Sentiment)

• Client Concerns - Negative Language (Sentiment)

• Client Concerns - Operational

• Client Concerns - Performance and Losses (sentiment)

• Client Concerns - Promises and Guarantees

• Client Concerns - Trade Execution

• Gifts Donations Sponsorships

• Insider Trading

• Items and Diversions of Value

• Market Manipulation

• Off-Channel Baidu

• Off-Channel Baidu Phrases

• Off-Channel Blink Phrases

• Off-Channel Dust Phrases

• Off-Channel Element Phrases

• Off-Channel Facebook Phrases

• Off-Channel IMO phrases

• Off-Channel Instagram Phrases

• Off-Channel Line Phrases

• Off-Channel LinkedIn Phrases

• Off-Channel Low Frequency Channels

• Off-Channel Matrix Phrases

• Off-Channel Pulse Phrases

• Off-Channel QQ Phrases

• Off-Channel Reddit Phrases

• Off-Channel Signal Phrases

• Off-Channel Silence Phrases

• Off-Channel Slack Phrases

• Off-Channel Snapchat Phrases

• Off-Channel Threads Phrases

• Off-Channel Twitter Phrases

• Off-Channel WeChat

• Off-Channel WeChat Phrases

• Off-Channel Weibo

• Off-Channel Weibo Phrases

• Off-Channel Wire Phrases

• Off-Channel X - Low Confidence

• Secrecy

• Ticket, Tickets, Tix, Tkt, or Tkts