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Arctera InfoScale™ Operations Manager 9.0 Frequently Asked Questions

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
Platform: AIX,HP-UX,Linux,Solaris,VMware ESX,Windows

VCS failover reporting and alerting

Why are all my failovers not listed in the VCS Failover Duration report?

This can occur for the following reasons:

  • All the hosts that are part of the cluster may not be reporting to Management Server.

  • Hosts may not be running managed host version 7.2 or later.

  • The failover may not be automatic unplanned.

Why is the alert for the failover not shown on the service group or cluster?

Verify the following:

  • Verify if the failover was of the type automatic unplanned.

  • Make sure the threshold was set at the service group or cluster level.

  • Verify that all nodes of the cluster are reporting to Management Server.

  • Go to Settings > Alert & Rules on the Management Server console and check if the threshold alert is visible.