"Error code: ssl_error_no_cypher_overlap" error message after login, when Welcome screen expected--using Firefox browser

  • Article ID:100023159
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Problem

"Error code: ssl_error_no_cypher_overlap" error message after login, when Welcome screen expected--using Firefox browser

Solution

Enable support for 40-bit RSA encryption in the Firefox Browser:
1: enter 'about:config' in Browser Address bar
2: find/select "security.ssl3.rsa_rc4_40_md5"
3: set boolean to TRUE

Once this is done, when the Welcome screen is manually refreshed, a screen requiring the user
to register the Certificate Exception will come up, where the Error message had been before.
Once the Exception is registered, the Welcome screen, and other Report screens will display

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