How to remove Offline Vault/Vault Cache from an Enterprise Vault client

Article: 100022737
Last Published: 2023-04-07
Ratings: 6 0
Product(s): Enterprise Vault

Problem

How to remove Offline Vault/Vault Cache from an Enterprise Vault client

Solution

The following steps will remove Offline Vault / Vault Cache components from a client machine.

Warning : Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
 
  1. Go to Start | Run and type Regedit to open the Windows Registry.
     
  2. Navigate to the following registry key:

    HKEY_CURRENT_USER\Software\KVS\Enterprise Vault\Client
     
  3. Right-click on Client and choose New | DWORD Value.
     
  4. Type the name RemoveOfflineVault and set its value to 1.
     
  5. Restart Outlook for the change to take affect.
     

Note: Delete the RemoveOfflineVault registry value when it is no longer needed. It is not possible to enable Offline Vault / Virtual Vault if this registry value exists.

To enable per machine add the entry under HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Client

 

 

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