In certain file system configurations, Enterprise Vault may fail to create placeholder shortcuts for files in an archiving target share, and the FSA archiving report contains the following message for each file in the share:
*** Error *** - There is duplicate of this item in the archive.
The following example illustrates a configuration in which the problem occurs.
X:\FS_X (Mount point created here from drive F:
| This volume is shared from X:\, so its share path is X:\FS_X)
|_ SubFolder (This folder is shared from F: drive, so its share path is F:\Folder1\SubFolder)
- The shares, X:\FS_X and F:\Folder1\SubFolder, are both added to Enterprise Vault as separate FSA target volume shares.
- FSA does not identify the target overlap and attempts to archive the files in X:\FS_X\Folder1\SubFolder twice.
- Later, if FSA Reporting scan runs, the files in X:\FS_X\Folder1\SubFolder are counted twice.