How to enable Unicode or UTF-8 Language Support for the NDMP Option.

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  • Article ID:000038168


How to enable Unicode or UTF-8 Language Support for the NDMP Option.


In some environments devices supported by the Backup Exec NDMP option (such as EMC Celerra and NetApp or IBM Filers) can be configured to use Unicode or UTF-8 in order to support the enhanced character sets used by some languages. Backup Exec can be configured to support this type of configuration, however a manual modification to the registry is required.

Failure to change the setting to match the configuration of the NDMP device can result in display issues within the restore selections which will hinder the ability to efficiently restore individual files and folders.

Note: If running Backup Exec for Windows version 11.0.7170, the latest Service Pack will also need to be installed

Warning: Incorrect use of the Windows registry editor can have disastrous results on a server operating system. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application.
1. Open the Registry Editor (Start/Run/ Regedt32.exe)
2. Go to HKEY_LOCAL_MACHINE\Software\Symantec\Backup Exec For Windows\Backup Exec\NDMP\
3. Click Edit|New|DWORD Value = UseUTF8
The default value is set to 0. To configure Backup Exec to use UTF8 encoding, set the value to 1.
Refer to the following table to set an appropriate value for the key:
NetApp FilerRegistry Setting
UTF8 Volume language (e.g. de.UTF8)UseUTF8 = 1
Non-UTF8 Volume language (e.g. en_US)UseUTF8 = 0

EMC CelerraRegistry Setting
Celerra - Unicode modeUseUTF8 = 1
Celerra - non Unicode modeUseUTF8 = 0


Terms of use for this information are found in Legal Notices.



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