Symantec Backup Exec Management Plug-in for VMware®

  • Modified Date:
  • Article ID:000010163


This plug-in is for use with Backup Exec 2010 till Backup 15 Feature Pack 5  with the Agent for VMware Virtual Infrastructure installed and configured to backup virtual machines.  This plug-in will allow VMware administrators to view and perform limited management tasks for backup operations on selected virtual systems from the vSphere Client management console.

Note: Backup Exec 16 and later do not support the Backup Exec Management Plug-in for VMware.

The Symantec Backup Exec Management Plug-in for VMware lets Backup Exec administrators use the vSphere Client application to:
- Monitor the backup jobs that run on virtual machines.
- View the backup status of the virtual machines.
- View the details of past backups and future backups.
- Exclude virtual machines from backup jobs.
- Validate the virtual machine backups using the Virtual Machine Validator feature.
- Auto-recover virtual machines faulted due to application failure using the Virtual Machine
  Auto Recovery feature.





Attached are the installation instructions and file(s) needed for installation.

For all Windows systems download the following compressed file in .zip format:

Unzip the files and perform the installation according to the instructions in the attached ReadMe.txt file.


Frequently Asked Questions (FAQs)

1.  Does this plug-in only work with VMware vCenter?

 No. You can directly connect to an ESX host and see whether the virtual machines are protected or you can connect to the vCenter host and view protection status for groups of virtual machines.

2. Is there a way I can save the media server credentials from the “Symantec Backup Exec” plug-in tab?

 No. The plug-in does not save credentials due to security reasons. Similarly, the vSphere client console prohibits you from saving user credentials from a vCenter or ESX host.

3. Why do some VMs show as being unprotected even though I can see them as being backed up in Backup Exec?

You must connect to the VMware machine (vCenter or ESX host) the same way you used when adding the VMware server objects into Backup Exec in order to create the backup jobs. If you used the Hostname on its own (sometimes incorrectly described as the NETBIOS name) when creating the backup jobs against the vCenter or ESX host, then you must connect to that vCenter or ESX host during login to the vSphere client using the same Hostname. If you used the IP address or FQDN within Backup Exec to create the backup jobs, then you must use the matching connection setting when logging into vSphere. Failure to do this results in the plug-in being unable to associate the protected resources. See the ‘Monitoring View’ section of the User’s Guide for more detail.





Applies To

Any system capable of running the VMware vSphere client version 4.0 and later.

Supported platforms include the following:
- Backup Exec 2010 R3 till Backup 15 Feature Pack 5
- ApplicationHA version 6.0 (required for Virtual Machine Auto Recovery feature)
- VMware vCenter Server version 4.0 and later
- VMware vSphere Client version 4.0 and later
- VMware ESX version 4.0 and later
- VMware Workstation 7.0 and later (required for Virtual Machine Validator feature)
  Note: VMware Workstation can be downloaded from VMware downloads at the following URL:
- Adobe Acrobat or any other PDF reader (required for viewing the VMware Plug-in Help file)




Terms of use for this information are found in Legal Notices.



Did this article answer your question or resolve your issue?


Did this article save you the trouble of contacting technical support?


How can we make this article more helpful?

Email Address (Optional)